When did you last evaluate a new vendor for a similar solution?
What typically initiates a new vendor evaluation? Select all that apply.
- New business need or initiative
- Renewal or competitive benchmark
- Cost reduction mandate
- Risk/compliance change
- Executive directive
- Integration or consolidation requirement
- Current vendor performance issues
- Other (please specify)
At approximately what spend level does a formal procurement process begin? (USD or local equivalent)
How many distinct stakeholders typically participate from initial discovery through signature?
Which teams are commonly involved? Select all that apply.
- Business owner/requestor
- Procurement
- IT/Architecture
- Information Security
- Legal
- Finance
- Data Privacy/Compliance
- Risk Management
- Executive sponsor
- Data/Analytics
- Other (please specify)
For a typical purchase, how often are the following steps required?
In the last 12 months, which issues have blocked or significantly delayed a deal? Select all that apply.
- Unfavorable liability or indemnity terms
- Data residency or transfer restrictions
- Subprocessor limitations
- Audit or assessment rights
- Termination for convenience
- SLA/uptime penalties
- Insurance requirements
- Intellectual property ownership
- Auto-renewal or pricing terms
- Export control restrictions
- Accessibility compliance (e.g., WCAG/VPAT)
- Other (please specify)
Rank these clauses by how hard they are to finalize (top = most contentious).
About how many calendar days does legal review typically add to the buying cycle?
Which security or privacy frameworks/certifications do you look for? Select all that apply.
- SOC 2 Type II
- ISO/IEC 27001
- ISO/IEC 27701
- HIPAA
- PCI DSS
- FedRAMP (where applicable)
- CSA STAR
- GDPR compliance documentation
- Other (please specify)
Allocate 100 points across the trust assets that most influence your approval.
How required are named customer references during evaluation?
What pilot approach do you typically require, if any?
- None; we can decide without a pilot
- Self-serve free trial
- Vendor-guided free trial
- Paid pilot
- Limited-scope paid project
Which conditions are immediate deal-breakers for you? Select all that apply.
- No third-party security certification
- Refusal to sign a DPA or equivalent
- Data stored in disallowed region
- No audit or assessment rights
- Uncapped or imbalanced liability
- Non-negotiable standard terms
- No named customer references
- Unclear or unpredictable pricing
- Vendor financial instability
- Accessibility non-compliance (e.g., WCAG/VPAT)
- Other (please specify)
Overall, how risk-tolerant is your organization when adopting new vendors?
Which industry best describes your organization?
Approximately how many employees does your organization have?
Where are you primarily based?
What is your typical annual purchasing authority (USD or equivalent)?
How many years have you been involved in enterprise vendor evaluations?
Welcome! This short survey asks about your recent enterprise buying experiences. Please answer based on your typical process. Your responses are confidential and reported in aggregate.
Briefly describe the one or two hurdles that most often slow your approvals, and any suggestions to streamline them.
Max 600 chars
AI Interview: 2 Follow-up Questions on your procurement approach
Thank you for participating! Your input helps us understand and improve enterprise buying experiences.