Q01
Long Text
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SaaS Procurement Workflow Audit Survey
Evaluates the efficiency and pain points across SaaS request, approval, and renewal workflows. Designed for IT, procurement, finance, and operational stakeholders to identify bottlenecks and prioritize process improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
26 questions · ~4 min
Q02
Multiple Choice
In the past 6 months, have you personally requested a new SaaS application?
Q03
Long Text
Overall, how easy or difficult was the SaaS request process the last time you used it?
Q04
Long Text
I have clear criteria for approving or denying SaaS requests.
Q05
Long Text
How clear or unclear is the SaaS renewals process at your organization?
Q06
Long Text
Overall, how much effort is required to manage SaaS intake, approvals, and renewals at your organization?
Q07
AI Interview
Based on your responses throughout this survey, please share any additional thoughts or suggestions for improving the SaaS request, approval, or renewal process at your organization.
Q08
Multiple Choice
Which best describes your primary role?
Q09
Long Text
Thank you for completing this survey. Your input will directly inform improvements to the SaaS procurement process. Results will be shared in aggregate only.
Q10
Multiple Choice
In the past 6 months, have you reviewed or approved SaaS requests submitted by others?
Q11
Long Text
I knew where to go and how to submit a SaaS request.
Q12
Long Text
I receive sufficient information from requestors to make informed approval decisions.
Q13
Multiple Choice
Which renewal challenges have you faced? Select all that apply.
Q14
Long Text
Please rank the following improvement areas from highest to lowest priority.
Q15
Multiple Choice
Approximately how many employees are in your organization?
Q16
Multiple Choice
In the past 6 months, have you been involved in any SaaS license renewals?
Q17
Long Text
The information required to complete the request was clear and reasonable.
Q18
Long Text
Requests are routed to the right people without unnecessary handoffs.
Q19
Multiple Choice
Where are you primarily located?
Q20
Long Text
I received timely updates on the status of my request.
Q21
Long Text
I can easily track and manage my pending approvals.
Q22
Multiple Choice
How long have you been with your current organization?
Q23
Long Text
My request was resolved within a reasonable timeframe.
Q24
Long Text
Typically, how many business days do you personally need to complete a SaaS approval?
Q25
Multiple Choice
Which parts of the request experience were most challenging? Select all that apply.
Q26
Multiple Choice
What typically delays approvals? Select all that apply.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.