Q01
Long Text
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Incident Response Postmortem & Communication Effectiveness Survey
Collects structured feedback from incident responders and stakeholders to evaluate response execution, communication quality, and accountability of follow-up actions. Use after any significant incident to identify process improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
22 questions · ~4 min
Q02
Multiple Choice
What was your primary role during this incident?
Q03
Long Text
Approximately how long did it take from detection to the start of a coordinated response?
Q04
Long Text
How would you rate the timeliness of communications during the incident?
Q05
Long Text
How satisfied are you with the timeliness of the post-incident review?
Q06
Multiple Choice
Which single change would most improve incident communications next time?
Q07
Long Text
Based on your responses in this survey, is there anything else you'd like to share about this incident or our response process?
Q08
Multiple Choice
Which department or group are you part of?
Q09
Long Text
Thank you for completing this survey. Your feedback directly informs our incident response improvements and will be reviewed by the postmortem team.
Q10
Long Text
Which area was primarily impacted by this incident?
Q11
Multiple Choice
Did the team follow a documented runbook during this incident?
Q12
Long Text
How would you rate the clarity and accuracy of communications during the incident?
Q13
Long Text
To what extent do you agree that action items from this incident were clearly defined with accountable owners?
Q14
AI Interview
We'd like to explore your experience a bit further. An AI moderator will ask a couple of follow-up questions about the incident response and communication. Please respond in your own words.
Q15
Long Text
How many years of experience do you have with incident response?
Q16
Long Text
If applicable, what is the name or ID of the incident you are referencing?
Q17
Long Text
Overall, how effective were the corrective actions taken during this incident?
Q18
Long Text
How would you rate the frequency of stakeholder updates during this incident?
Q19
Long Text
How confident are you that the identified actions will prevent a similar incident within the next 6 months?
Q20
Long Text
Which region best describes your primary working time zone?
Q21
Long Text
What were the top blockers or obstacles to achieving a faster resolution?
Q22
Long Text
Rank the following communication channels from most to least effective during this incident.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.