Which role best describes how you use or influence our product?
- Decision maker
- Administrator
- Power user
- Regular user
- Executive sponsor
- Procurement/legal
Overall value our product delivered in the past 90 days:
How likely are you to renew at the next term?
What is the single biggest risk to renewal right now?
- Value fit
- Adoption/engagement
- Missing features
- Reliability/performance
- Support experience
- Pricing/ROI
- Contract terms
- Budget freeze/reorg
- Champion left
- Security/compliance
Compared to 90 days ago, your team’s usage has:
- Increased
- Stayed about the same
- Decreased
If decreased, what are the main reasons?
- Fewer active users
- Key feature not adopted
- Integration blocked/broken
- Performance issues
- Data quality concerns
- Change in priorities
- Budget cuts
- Seasonal cycle
Please indicate your agreement with the following statements about outcomes in the past 90 days.
Attention check: Please select "Strongly agree" below.
- Strongly disagree
- Disagree
- Neutral
- Agree
- Strongly agree
Which alternatives, if any, are you actively considering?
- Another commercial vendor
- Build in-house
- Manual process/Spreadsheet
- Outsource to agency/partner
- Do nothing (status quo)
- Not evaluating alternatives
Which vendor(s) are you comparing us to?
Max 100 chars
Rank the top factors that would drive a switch (1 = most important).
At approximately what percent price increase versus today would you seriously consider switching? Enter a whole number (e.g., 20 for 20%).
What actions in the next 30–60 days would most increase your likelihood to stay?
- Targeted training/onboarding
- Close a specific product gap
- Improve performance/reliability
- Dedicated success manager
- Better reporting/insights
- More flexible contract/terms
- Price concession
- Executive check-ins
- Security/compliance validation
When is your next renewal or decision date (approximate is fine)?
Approximately how many employees are in your company?
- 1–10
- 11–50
- 51–200
- 201–1,000
- 1,001–5,000
- 5,001+
Which industry best describes your organization?
- Technology
- Financial services
- Healthcare
- Retail/eCommerce
- Manufacturing
- Education
- Government/Public sector
- Other
Where is your organization primarily located?
- North America
- Europe
- Asia-Pacific
- Latin America
- Middle East/Africa
- Multiple regions/Global
How long have you used our product?
- Less than 3 months
- 3–6 months
- 7–12 months
- 1–2 years
- 3+ years
Anything else we should know to help your team succeed?
Max 600 chars
AI Interview: 2 Follow-up Questions on your key responses
Thank you for your time—your feedback helps us improve.