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Weekly App & Web Performance Pulse Survey

A recurring pulse survey for collecting structured user feedback on app or website speed, uptime, and error frequency over a 7-day window. Designed for product and engineering teams seeking to prioritize performance improvements and track reliability trends.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

20 questions · ~4 min
Q01
Long Text

Welcome to our weekly performance feedback survey. This short survey asks about your experience with speed, availability, and errors over the past 7 days. Your participation is voluntary and you may stop at any time. There are no right or wrong answers — we're interested in your honest experience. All responses are confidential and will be reported in aggregate to guide performance improvements. Estimated time: 4–6 minutes.

Q02
Multiple Choice

In the last 7 days, on how many days did you use the product?

Q03
Long Text

Overall, how fast did the product feel in the last 7 days?

Q04
Multiple Choice

Which best describes the product's availability for you over the last 7 days?

Q05
Multiple Choice

In the last 7 days, how often did you encounter errors (e.g., crashes, error messages, or failed actions)?

Q06
Long Text

How would you rate the product's overall reliability in the last 7 days?

Q07
AI Interview

Based on your responses in this survey, we'd like to explore your recent performance experience in a bit more depth. An AI moderator will ask you a couple of follow-up questions.

Q08
Long Text

What is your primary role?

Q09
Long Text

Thank you for your time — your feedback directly helps us prioritize performance improvements!

Q10
Multiple Choice

Which platform did you primarily use in the last 7 days?

Q11
Multiple Choice

In which areas, if any, did you notice slowdowns in the last 7 days? Select all that apply.

Q12
Long Text

What was the typical length of the outage(s) you experienced?

Q13
Multiple Choice

What types of errors did you encounter? Select all that apply.

Q14
Multiple Choice

Compared with the previous week, how would you describe overall performance?

Q15
Long Text

How long have you been using this product?

Q16
Long Text

Please describe a recent moment that felt slow — what were you trying to do, and what happened?

Q17
Multiple Choice

When did the outage(s) tend to occur? Select all that apply.

Q18
Long Text

Approximately how long did it take to recover from or work around your most recent error?

Q19
Long Text

Please rank the following areas by improvement priority (drag the most important to the top).

Q20
Long Text

What is your company size?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.