A post-purchase buyer survey measuring discovery depth, solution alignment, and sales-to-CS handoff quality. Designed for B2B teams seeking structured feedback from recent closed-won accounts.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
25
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Thank you for agreeing to share your feedback on your recent purchase experience.
This survey takes approximately 5–7 minutes. Your responses are confidential, will be reported only in aggregate, and will be used to improve our sales process. There are no right or wrong answers—we value your honest perspective. Participation is voluntary and you may stop at any time.
As you respond, please think about the sales process that led to your most recent purchase with us.
Q2
Multiple Choice
Have you completed a purchase with us within the last 90 days?
Yes
No
Q3
Opinion Scale
Overall, how effective was the sales process in helping you make a purchase decision?
Range: 1 – 7
Min: Not at all effectiveMid: NeutralMax: Extremely effective
Q4
Dropdown
Approximately how long did it take from your first sales conversation to your purchase decision?
Less than 2 weeks
2–4 weeks
5–8 weeks
9–12 weeks
More than 12 weeks
I'm not sure
Q5
Opinion Scale
Our sales team asked thoughtful questions about our business challenges.
How confident were you that the handoff to post-sale or implementation would go smoothly?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q19
AI Interview
Thinking about your overall experience with our sales process, what could we have done differently to better understand your needs or make the transition to post-sale smoother?
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q20
Long Text
Based on your responses throughout this survey, is there anything else you would like to share about your purchase experience?
Max chars
Q21
Multiple Choice
Which best describes your role in this purchase?
Economic buyer or decision maker
Technical evaluator
Day-to-day user
Procurement
Executive sponsor
Other (please specify)
Q22
Multiple Choice
Approximately how many employees are in your organization?
1–49
50–199
200–999
1,000–4,999
5,000+
Q23
Dropdown
Which industry best describes your organization?
Technology
Financial services
Healthcare
Manufacturing
Retail or consumer goods
Education
Government or nonprofit
Other (please specify)
Q24
Dropdown
Where are you primarily based?
North America
Europe
Asia-Pacific
Latin America
Middle East & Africa
Q25
Chat Message
Thank you for your time. Your feedback will directly inform how we improve our sales and onboarding experience.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
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How can I share surveys with my team?
Send a project link so teammates can view and collaborate instantly.
Can the AI generate a survey from a prompt?
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How long does support typically take to reply?
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Can I export survey results?
Absolutely. Export results as CSV straight from the results page for quick data work.