Measures employee satisfaction with facilities maintenance requests—from submission clarity to resolution speed—helping workplace operations teams identify service bottlenecks and communication gaps.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Thank you for participating in this survey about your experience with our facilities request process. Your responses will help us identify areas for improvement.
This survey takes approximately 5–7 minutes to complete. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers—we are interested in your honest opinions. Participation is voluntary, and you may stop at any time.
Q2
Multiple Choice
Have you submitted a facilities or maintenance request in the past 3 months?
Yes
No
Q3
Multiple Choice
How did you submit your most recent facilities request?
Helpdesk/Facilities portal
Email
Chat (Slack/Teams)
Phone
In person
Other (please specify)
Q4
Opinion Scale
For your most recent request, the steps to submit were clear.
Overall, how satisfied are you with the facilities request process over the past 3 months?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q11
Opinion Scale
How likely are you to recommend our facilities request process to a colleague?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q12
Multiple Choice
While a request is in progress, how often would you prefer to receive updates?
Only when status changes
About once per week
Two to three times per week
Daily
No updates unless there is a delay
Q13
Multiple Choice
Which channels work best for receiving status updates on facilities requests? Select up to 3.
Email
Helpdesk portal notifications
Chat (Slack/Teams)
SMS/Text
Phone call
Onsite digital signage
Other (please specify)
Q14
Ranking
Please rank the following potential improvements from most to least important.
Drag to order (top = most important)
Clearer submission guidance
Faster initial acknowledgment
Quicker overall resolution
More proactive status updates
Transparent timelines/SLAs
Q15
Long Text
What one change would most improve your facilities request experience?
Max chars
Q16
AI Interview
Based on your responses in this survey, please share any additional thoughts about your facilities request experience. Our AI moderator may ask a few brief follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q17
Multiple Choice
What is your primary work arrangement?
Onsite
Hybrid
Remote
Prefer not to say
Q18
Dropdown
Which department best describes your role?
Facilities/Workplace
Operations
Engineering/IT
HR/People
Finance
Other
Prefer not to say
Q19
Multiple Choice
How long have you been with the organization?
Less than 6 months
6–12 months
1–3 years
3–5 years
More than 5 years
Prefer not to say
Q20
Multiple Choice
Where is your primary work location?
Headquarters
Regional office
Field site
Fully remote
Prefer not to say
Q21
Chat Message
Thank you for completing this survey. Your feedback will directly inform improvements to our facilities services.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
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Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
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What are the pricing plans?
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