Mental Health Care Access & Provider Fit Survey
Assesses barriers to mental health care, provider-patient fit, telehealth preferences, wait times, and affordability. Designed for health systems, insurers, and researchers seeking to identify actionable improvements in mental health service delivery.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
In the last 12 months, did you try to get mental health care?
How well did your most recent provider's expertise match your needs?
How long did you wait for your most recent new-patient mental health appointment?
In the last 12 months, did you use telehealth (video or phone) for mental health care?
How do you usually pay for mental health care?
What, if anything, might keep you from seeking mental health care in the next 6 months? Select all that apply.
Please rank the following from most to least important when choosing a mental health provider.
Based on your responses in this survey, please share any additional thoughts or feelings about your experience getting or receiving mental health care.
What is your age?
Thank you for completing this survey. Your responses are confidential and will be used to help improve mental health care access and provider matching. If you are currently experiencing a mental health crisis, please contact the 988 Suicide & Crisis Lifeline by calling or texting 988.
Which type(s) of mental health provider did you see in the last 12 months? Select all that apply.
My most recent provider listened carefully to my concerns.
Which of the following, if any, made it difficult for you to get a mental health appointment? Select all that apply.
Compared with in-person visits, telehealth was more convenient.
Approximately how much did you pay out of pocket for your most recent mental health visit?
How likely are you to seek mental health care in the next 6 months?
We'd like to learn a bit more about your mental health care experience. An AI moderator will ask a couple of brief follow-up questions.
Which best describes your gender?
Approximately how many mental health appointments did you have in the last 12 months?
My most recent provider explained treatment options clearly.
Compared with in-person visits, the quality of care via telehealth was just as good.
Overall, my mental health care costs were affordable.
Where do you currently live?
My most recent provider made me feel comfortable and respected.
Compared with in-person visits, I felt just as comfortable being open and honest during telehealth sessions.
What is the highest level of education you have completed?
In the last 12 months, did you switch mental health providers?
What is your current employment status?
Please rank the reasons you switched providers, from most to least important.
How do you describe your race or ethnicity? Select all that apply.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.