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SRE/DevOps Toil Measurement & Automation Gap Analysis

Quantifies toil sources, automation maturity, and incident-resolution quality for SRE, platform, and DevOps teams over a 30-day period. Use to benchmark reliability operations and prioritize tooling investments.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

27 questions · ~4 min
Q01
Long Text

Welcome to the SRE/DevOps Toil & Automation Survey. This survey asks about your experience with operational toil, automation, and reliability tooling over the last 30 days. It should take approximately 6–8 minutes to complete. Your participation is voluntary and you may stop at any time. There are no right or wrong answers—we are interested in your honest experience. All responses are confidential and will be reported only in aggregate. Please click next to begin.

Q02
Multiple Choice

What is your primary role?

Q03
Multiple Choice

In the last 30 days, which activities consumed the most of your working time? Select up to 3.

Q04
Multiple Choice

Which tooling do you actively use to manage reliability and reduce toil? Select all that apply.

Q05
Long Text

Roughly how many incidents with user impact did your team experience in the last 30 days?

Q06
Long Text

What single tooling change would most reduce toil for your team?

Q07
Multiple Choice

How many years have you worked in this type of role?

Q08
Long Text

Thank you for completing this survey. Your input helps us track toil patterns and prioritize the right reliability tooling investments. Results will be shared in aggregate only.

Q09
Multiple Choice

How often do you take on-call rotations?

Q10
Long Text

In the last 30 days, approximately how many hours per week did you spend on repetitive manual tasks?

Q11
Long Text

Overall, how automated are your common operations tasks today?

Q12
Multiple Choice

Compared to 3 months ago, how has your median time to resolve incidents changed?

Q13
AI Interview

What are the biggest blockers to automating more of your operations work next quarter?

Q14
Multiple Choice

Approximately how large is your organization?

Q15
Multiple Choice

In the last 30 days, which were your main sources of toil? Select up to 5.

Q16
Long Text

How effective are your current tools for monitoring and alerting?

Q17
Multiple Choice

During your most significant incident in the last 30 days, what added the most toil?

Q18
Long Text

Based on your responses in this survey, please share any additional thoughts or feelings about toil, reliability, or tooling that we didn't cover.

Q19
Multiple Choice

Approximately how large is your SRE/Platform team?

Q20
Long Text

Rank the following by how disruptive they are to your focused engineering time (1 = most disruptive).

Q21
Long Text

How effective are your current tools for deployment and CI/CD?

Q22
Multiple Choice

Which region best describes your primary working time zone?

Q23
Long Text

How effective are your current tools for incident management and response?

Q24
Multiple Choice

What is your work location model?

Q25
Long Text

How effective are your current tools for infrastructure provisioning and configuration?

Q26
Long Text

How effective are your current tools for change management and approvals?

Q27
Long Text

Approximately how many manual steps did you automate or remove from runbooks in the last 30 days?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.