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On-Call Workload, Interruptions, Recovery, and Compensation Survey Template

Measure on-call load, alert fatigue, interruption costs, and recovery practices. Ready-to-use template for SRE/DevOps teams to benchmark and reduce burnout.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

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Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
How often are you currently scheduled for primary on-call?
  • Every week
  • Every 2 weeks
  • Monthly
  • Every 6–8 weeks
  • Quarterly or less
  • Ad hoc/back-up only
Q2
Multiple Choice
When was your last on-call rotation?
  • Within the last week
  • Within the last 2 weeks
  • Within the last month
  • Within the last 3 months
  • More than 3 months ago
  • I have never been on-call
Q3
Numeric
Roughly, how many total hours did that on-call rotation cover?
Accepts a numeric value
Whole numbers only
Q4
Numeric
Roughly, how many distinct alerts/pages did you receive during that rotation?
Accepts a numeric value
Whole numbers only
Q5
Numeric
Roughly, how many alerts during that rotation woke you from sleep?
Accepts a numeric value
Whole numbers only
Q6
Opinion Scale
Overall, how demanding was your most recent on-call rotation?
Range: 1 10
Min: Very lightMid: ModerateMax: Extremely heavy
Q7
Matrix
In your most recent rotation, how often did alerts interrupt the following?
RowsNeverRarelySometimesOftenVery often
Deep work (coding/design)
Meetings or collaboration
Sleep
Personal time
Q8
Rating
How disruptive were alert-driven context switches to your productivity?
Scale: 10 (star)
Min: Not disruptiveMax: Extremely disruptive
Q9
Dropdown
Typical time to regain focus during work hours after handling a non-trivial alert:
  • Under 2 minutes
  • 3–5 minutes
  • 6–10 minutes
  • 11–20 minutes
  • 21–30 minutes
  • More than 30 minutes
Q10
Multiple Choice
Which practices do you use to regain focus after alerts? Select all that apply.
  • Take a short break
  • Write notes/todo before switching
  • Time-block a recovery window
  • Silence non-essential notifications
  • Post-incident recap with team
  • Pomodoro or similar cadence
  • Meditation/breathing
  • Caffeine
  • Change tasks for a while
Other option allowed
Q11
Rating
How effective are your recovery practices overall?
Scale: 10 (star)
Min: Not effectiveMax: Very effective
Q12
Opinion Scale
How satisfied are you with your alerting/paging tooling overall?
Range: 1 10
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q13
Ranking
Rank the following improvements by their expected impact on your overall satisfaction with on-call work (1 = highest impact).
Drag to order (top = most important)
  1. Better alert routing/noise reduction
  2. Clearer runbooks/playbooks
  3. More automation/self-healing
  4. Smarter scheduling/coverage
  5. Focus/quiet-hours protection
  6. Faster incident tooling/UI
  7. Improved compensation and incentives for on-call work
Q14
Long Text
What changes would most improve on-call load or recovery for your team?
Max 600 chars
Q15
Multiple Choice
Would receiving extra compensation help offset the stress associated with on-call work?
  • Yes, definitely
  • Maybe, to some extent
  • No, it would not help
  • Not sure
Q16
Multiple Choice
What type of compensation would you prefer for on-call work?
  • Monetary bonus
  • Additional paid time off
  • Flexible work hours
  • Professional development opportunities
  • Recognition or awards
Other option allowed
Q17
Multiple Choice
If you were to receive monetary compensation for on-call work, which form would you prefer?
  • Fixed stipend
  • Per incident payment
  • Hourly pay for on-call hours
  • Performance-based bonus
Other option allowed
Q18
Short Text
What would be a reasonable additional payment amount (in $) for each on-call work session?
Max 100 chars
Q19
AI Interview
AI Interview: 2 Follow-up Questions on On-call Workload and Recovery
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Reference questions: 17
Q20
Multiple Choice
What is your primary role?
  • SRE/Site Reliability Engineer
  • Platform/Infrastructure Engineer
  • Backend Engineer
  • Frontend Engineer
  • Full-stack Engineer
  • Data/ML Engineer
  • QA/Testing
  • Engineering Manager/Tech Lead
  • Other
Q21
Dropdown
Years of professional experience:
  • Less than 1
  • 1–2
  • 3–5
  • 6–10
  • 11–15
  • 16–20
  • More than 20
Q22
Dropdown
Organization size (employees):
  • 1–10
  • 11–50
  • 51–200
  • 201–1,000
  • 1,001–5,000
  • 5,001–10,000
  • More than 10,000
Q23
Multiple Choice
Attention check: To confirm you are paying attention, please select "I am paying attention".
  • I am paying attention
  • I am not sure
  • Prefer not to say
Q24
Chat Message
Thanks for your time—your responses have been recorded!

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On-Call Workload, Interruptions, Recovery, and Compensation Survey Template - Survey Template | QuestionPunk