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SRE/DevOps On-Call Workload & Recovery Assessment

Measures on-call alert burden, interruption impact, recovery effectiveness, and compensation preferences across engineering teams to benchmark workload and identify actionable improvements to reduce burnout.

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Template Overview

25

Questions

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to the On-Call Workload & Recovery Assessment. This survey explores your experiences with on-call work, including alert volume, interruptions, recovery practices, and potential improvements. Your responses will be kept confidential and reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions and experiences. Participation is voluntary and you may stop at any time. Estimated time: 6–8 minutes.
Q2
Multiple Choice
When was your most recent on-call rotation?
  • Within the last week
  • Within the last 2 weeks
  • Within the last month
  • Within the last 3 months
  • More than 3 months ago
  • I have never been on-call
Q3
Multiple Choice
How often are you currently scheduled for primary on-call duty?
  • Every week
  • Every 2 weeks
  • Monthly
  • Every 6–8 weeks
  • Quarterly or less
  • Ad hoc / back-up only
  • Other
Q4
Dropdown
Approximately how many total hours did your most recent on-call rotation cover?
  • Less than 8 hours
  • 8–24 hours
  • 25–48 hours
  • 49–72 hours
  • 73–120 hours (3–5 days)
  • 121–168 hours (5–7 days)
  • More than 168 hours (over a week)
Q5
Dropdown
Approximately how many distinct alerts or pages did you receive during that rotation?
  • 0
  • 1–3
  • 4–7
  • 8–15
  • 16–30
  • 31–50
  • More than 50
Q6
Dropdown
How many of those alerts woke you from sleep?
  • 0
  • 1
  • 2–3
  • 4–5
  • 6–10
  • More than 10
Q7
Opinion Scale
Overall, how demanding was your most recent on-call rotation?
Range: 1 7
Min: Not at all demandingMid: NeutralMax: Extremely demanding
Q8
Opinion Scale
During your most recent rotation, how frequently did alerts interrupt your deep work or coding sessions?
Range: 1 7
Min: NeverMid: NeutralMax: Very frequently
Q9
Opinion Scale
During your most recent rotation, how frequently did alerts interrupt meetings or collaborative work?
Range: 1 7
Min: NeverMid: NeutralMax: Very frequently
Q10
Opinion Scale
During your most recent rotation, how frequently did alerts interrupt your personal or family time (outside work hours)?
Range: 1 7
Min: NeverMid: NeutralMax: Very frequently
Q11
Opinion Scale
How disruptive were alert-driven context switches to your overall productivity during your most recent rotation?
Range: 1 7
Min: Not at all disruptiveMid: NeutralMax: Extremely disruptive
Q12
Dropdown
During work hours, how long does it typically take you to regain full focus after handling a non-trivial alert?
  • Under 2 minutes
  • 3–5 minutes
  • 6–10 minutes
  • 11–20 minutes
  • 21–30 minutes
  • More than 30 minutes
Q13
Multiple Choice
Which of the following practices, if any, do you use to regain focus after handling alerts? Select all that apply.
  • Take a short break
  • Write notes/to-do list before switching tasks
  • Time-block a recovery window
  • Silence non-essential notifications
  • Post-incident recap with team
  • Pomodoro or similar timed-work cadence
  • Meditation or breathing exercises
  • Caffeine
  • Switch to a different task temporarily
  • None of the above
  • Other (please specify)
Q14
Opinion Scale
Overall, how effective are your current recovery practices at helping you regain focus after on-call interruptions?
Range: 1 7
Min: Not at all effectiveMid: NeutralMax: Extremely effective
Q15
Opinion Scale
How satisfied are you with your current alerting and paging tools overall?
Range: 1 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q16
Ranking
Please rank the following potential improvements by how much they would improve your on-call experience (1 = highest impact).
Drag to order (top = most important)
  1. Better alert routing / noise reduction
  2. Clearer runbooks / playbooks
  3. More automation / self-healing systems
  4. Smarter scheduling / coverage distribution
  5. Focus / quiet-hours protection
  6. Faster incident tooling / UI
  7. Improved compensation and incentives
Q17
Opinion Scale
To what extent, if at all, would additional compensation improve your overall experience with on-call work?
Range: 1 7
Min: Not at allMid: NeutralMax: To a great extent
Q18
Multiple Choice
If additional compensation were offered for on-call work, which forms would you find most valuable? Select up to 3.
  • Fixed monetary stipend per rotation
  • Per-incident payment
  • Hourly pay for on-call hours
  • Additional paid time off
  • Flexible work hours / schedule adjustments
  • Professional development budget
  • Recognition or awards
  • Other (please specify)
Q19
Dropdown
If monetary compensation were provided, what would you consider a reasonable additional payment per on-call rotation?
  • Less than $50
  • $50–$100
  • $101–$200
  • $201–$350
  • $351–$500
  • $501–$750
  • $751–$1,000
  • More than $1,000
  • Not sure / prefer not to say
Q20
Long Text
What single change would most improve on-call workload or recovery for your team?
Max chars
Q21
AI Interview
Based on your responses throughout this survey, please share any additional thoughts about your on-call experience, workload, or recovery practices.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q22
Multiple Choice
What best describes your primary role?
  • SRE / Site Reliability Engineer
  • Platform / Infrastructure Engineer
  • Backend Engineer
  • Frontend Engineer
  • Full-stack Engineer
  • Data / ML Engineer
  • QA / Testing Engineer
  • Engineering Manager / Tech Lead
  • DevOps Engineer
  • Other (please specify)
Q23
Dropdown
How many years of professional experience do you have?
  • Less than 1
  • 1–2
  • 3–5
  • 6–10
  • 11–15
  • 16–20
  • More than 20
Q24
Dropdown
Approximately how many employees work at your organization?
  • 1–10
  • 11–50
  • 51–200
  • 201–1,000
  • 1,001–5,000
  • 5,001–10,000
  • More than 10,000
Q25
Chat Message
Thank you for completing this survey — your responses have been recorded and will be used to improve on-call practices. Your input is greatly appreciated!

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