Q01
Long Text
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Short-Term Rental Guest Trust Assessment
Measures guest trust across listing accuracy, review credibility, host communication, and booking confidence to identify drivers and barriers. Designed for STR platform teams and hospitality researchers targeting recent guests.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
27 questions · ~4 min
Q02
Multiple Choice
Have you stayed at a short-term rental property (e.g., Airbnb, Vrbo, vacation rental) in the past 12 months?
Q03
Long Text
When was your most recent short-term rental stay?
Q04
Long Text
How accurate was the listing information compared with your actual stay?
Q05
Long Text
How important are guest reviews to you when choosing a short-term rental?
Q06
Multiple Choice
Which channels did you use to communicate with the host, if any? Select all that apply.
Q07
Long Text
At the time of booking, how confident were you that the stay would meet your expectations?
Q08
Long Text
Based on your experiences, what single change would most increase your trust in short-term rental stays?
Q09
Long Text
What is your age group?
Q10
Long Text
Thank you for completing this survey! Your feedback will help improve the short-term rental experience for future guests. Your responses are anonymous and will be reported only in aggregate.
Q11
Multiple Choice
What was the main purpose of your most recent short-term rental trip?
Q12
Long Text
Before your stay, how confident were you that the listing photos accurately reflected the property?
Q13
Long Text
How much does the overall star rating of a listing influence your trust in it?
Q14
Long Text
If you communicated with the host before or during your stay, how would you rate their response speed?
Q15
Multiple Choice
Before check-in, which of the following concerns did you have, if any? Select all that apply.
Q16
AI Interview
You've shared several thoughts about trust in your short-term rental experience. We'd like to explore a couple of those a bit further.
Q17
Long Text
How do you describe your gender?
Q18
Multiple Choice
Which platform did you use to book your most recent short-term rental stay?
Q19
Multiple Choice
Which, if any, parts of the listing seemed inaccurate or unclear? Select all that apply.
Q20
Long Text
How much do detailed written comments in reviews influence your trust in a listing?
Q21
Long Text
Rank the following factors by how much they increase your trust in a host's messages. Drag to reorder (top = most important).
Q22
Long Text
After your stay, how did your overall trust in the booking platform change?
Q23
Long Text
Which region do you primarily travel within?
Q24
Long Text
In the last 12 months, approximately how many trips did you take that included a short-term rental stay?
Q25
Long Text
How much does the total number of reviews influence your trust in a listing?
Q26
Long Text
After your stay, how did your trust in the host change?
Q27
Long Text
How often do you question whether guest reviews on rental listings are genuine?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.