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Offer Clarity, Incentive Fit & Referral Intent Survey

Measures how clearly customers understand promotional offers, how well incentives match their preferences, and their likelihood of referring others — identifying friction points to improve referral rates and conversions.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

19 questions · ~4 min
Q01
Long Text

Welcome, and thank you for participating in this short survey about your experience with our promotional offers. This survey takes approximately 4–5 minutes to complete. There are no right or wrong answers — we're simply interested in your honest opinions. Your responses are completely confidential and will be reported only in aggregate. Participation is voluntary, and you may stop at any time. Please click 'Next' to begin.

Q02
Long Text

When did you last notice a promotional offer or incentive from us?

Q03
Long Text

The offer was easy to understand.

Q04
Long Text

How appealing was the incentive to you personally?

Q05
Long Text

How likely would you be to recommend or share this kind of offer with a friend or colleague?

Q06
AI Interview

We'd like to understand more about your experience with our offers. An AI moderator will ask you a couple of brief follow-up questions based on your responses.

Q07
Long Text

What is your age group?

Q08
Long Text

Thank you for completing this survey — your feedback helps us create better offers for you. Your responses are confidential and will be reported only in aggregate.

Q09
Multiple Choice

Where did you see that offer? (Select all that apply)

Q10
Long Text

The terms and conditions of the offer were clear.

Q11
Multiple Choice

Which of the following influenced whether the incentive felt like a good fit for you? (Select all that apply)

Q12
Multiple Choice

If you were to share an offer, which channels would you use? (Select all that apply)

Q13
Long Text

Based on your responses in this survey, is there anything else you'd like to share about your experience with our offers or incentives?

Q14
Multiple Choice

How do you describe your gender?

Q15
Long Text

I knew exactly what steps I needed to take to redeem the offer.

Q16
Long Text

Please rank the following factors from most to least important when deciding whether to act on an incentive.

Q17
Multiple Choice

What, if anything, might stop you from sharing an offer like this? (Select all that apply)

Q18
Long Text

In which region do you currently live?

Q19
Long Text

In your own words, what was the offer about?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.