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UX Survey: Content Findability, Search, Filters & Relevance

Use this UX survey template to measure content findability, search and filter usage, and relevance. Boost usability insights from recent site or app visits.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
On your most recent visit, how did you first arrive?
  • Home page
  • Landing page from a search engine
  • Direct link or bookmark
  • Email or notification link
  • Social media link
  • Referral from another site
Q2
Multiple Choice
What were you trying to do on that visit? Select up to 3.
  • Find a specific page or item
  • Browse for updates/news
  • Compare products or services
  • Get support or troubleshooting help
  • Learn how-to or tutorial
  • Check account or order status
Q3
Opinion Scale
Did you complete your main task on that visit?
Range: 1 10
Min: Not at allMid: PartlyMax: Completely
Q4
Rating
How easy was it to reach the right area or page?
Scale: 10 (star)
Min: Very hardMax: Very easy
Q5
Dropdown
About how many steps or clicks did it take to reach what you needed?
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6+
Q6
Opinion Scale
How confident did you feel along the way that you were on the right path?
Range: 1 10
Min: Not confidentMid: NeutralMax: Very confident
Q7
Multiple Choice
Which navigation elements did you use on that visit? Select all that apply.
  • Global navigation menu
  • Search bar
  • Filters or sort controls
  • On-page links or table of contents
  • Breadcrumbs
  • Footer or site map links
  • In-page recommendations
Q8
Opinion Scale
Quality check: To confirm you’re paying attention, please select 3 (Neutral).
Range: 1 10
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q9
Multiple Choice
During that visit, did you use filters or sort?
  • Yes — filters
  • Yes — sort
  • Yes — both filters and sort
  • No
Q10
Matrix
If you used filters or sort: how clear were each of the following? (Choose N/A if you did not use them.)
RowsVery unclearUnclearNeutralClearVery clearN/A
Finding the filter/sort controls
Understanding filter categories
Applying or updating filters
Clearing filters
Changing sort order
Q11
Rating
If you used filters: how useful were they for narrowing results?
Scale: 10 (star)
Min: Not usefulMax: Very useful
Q12
Rating
Overall, how relevant was the content you reached to your goal?
Scale: 10 (star)
Min: Very irrelevantMax: Very relevant
Q13
Multiple Choice
How well did the page you landed on match the link or title that led you there?
  • Matched my expectation
  • Partially matched
  • Did not match
  • I don't recall
Q14
Matrix
Please rate the following aspects of the content you viewed.
RowsVery poorPoorFairGoodExcellent
Accuracy
Timeliness (up-to-date)
Depth and detail
Organization and structure
Consistency with titles/snippets
Q15
Multiple Choice
During that visit, did you use search on the site/app?
  • Yes
  • No
Q16
Opinion Scale
If you searched: how satisfied were you with the search results?
Range: 1 10
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q17
Dropdown
What is your age group?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q18
Multiple Choice
How do you describe your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q19
Dropdown
Where do you live?
  • North America
  • Latin America or Caribbean
  • Europe
  • Middle East or North Africa
  • Sub-Saharan Africa
  • East Asia
  • South Asia
  • Southeast Asia
  • Oceania
  • Prefer not to say
Q20
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college or associate degree
  • Bachelor’s degree
  • Master’s degree
  • Doctorate
  • Professional degree (e.g., JD, MD)
  • Prefer not to say
Q21
Multiple Choice
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Unemployed and seeking work
  • Not seeking work
  • Retired
  • Prefer not to say
Q22
Ranking
Rank the improvements that would help you find relevant content faster.
Drag to order (top = most important)
  1. Clearer labels or titles
  2. Better search
  3. Improved filters
  4. Streamlined navigation
  5. More relevant recommendations
  6. Faster page loads
Q23
Long Text
Anything else that would have improved your experience on that visit?
Max 600 chars
Q24
AI Interview
AI Interview: 2 Follow-up Questions on finding content and filters
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Q25
Chat Message
Thanks for your time—your feedback helps us improve!

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