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Congestion Pricing Survey Template: Driver Attitudes

Customize to measure driver acceptance, equity views, willingness to pay, and support for congestion pricing and road tolls. Get insights to guide city policy.

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Comprehensive insights and recommendations

Sample Survey Items

Q1
multiple choice
How often do you drive in or through your city’s central area?
  • Daily
  • Several times a week
  • Weekly
  • A few times per month
  • Rarely (less than monthly)
  • I do not currently drive
Q2
multiple choice
What are your usual reasons for going into the central area? Select all that apply.
  • Work/commute
  • Errands/shopping
  • Appointments (e.g., medical, government)
  • Leisure/entertainment
  • Transporting others (e.g., family, carpool)
  • Business/deliveries
  • Pass-through (not stopping in the area)
  • Other
Q3
multiple choice
In the past 30 days, did you drive into the proposed or active congestion pricing zone?
  • Yes
  • No
Q4
numeric
About how many times did you enter the congestion zone in the past 30 days? If none, enter 0.
Q5
multiple choice
When do you most often enter the zone?
  • Morning (6–10am)
  • Midday (10am–3pm)
  • Evening (3–7pm)
  • Night (7pm–6am)
Q6
multiple choice
If you avoided the zone in the past 30 days, what did you do instead? Select all that apply.
  • Took an alternate route
  • Traveled at a different time
  • Used public transit
  • Delayed the trip to another day
  • Did not make the trip
  • Used ride-hail/taxi
  • Other
Q7
multiple choice
How familiar are you with congestion pricing?
  • Very familiar
  • Somewhat familiar
  • I’ve heard of it
  • Not at all familiar
Q8
matrix
How clear are the following aspects of congestion pricing to you?
Q9
opinion scale
Overall, would you support or oppose a congestion charge in your city?
Q10
rating
How fair is congestion pricing overall?
Q11
matrix
How fair or unfair would congestion pricing be for each group?
Q12
numeric
What is the highest daily charge you would consider acceptable to enter the zone during peak hours? Enter a whole number in your local currency (enter 0 if no charge is acceptable).
Q13
constant sum
Allocate 100 points across the following to show how congestion revenue should be used. The total must equal 100.
Q14
ranking
Rank the following policy design features by importance to you (1 = most important).
Q15
dropdown
What is your age?
Q16
multiple choice
Which best describes your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q17
multiple choice
Do you currently hold a valid driver’s license?
  • Yes
  • No
  • Prefer not to say
Q18
multiple choice
Do you have regular access to a car or light truck?
  • Yes, always
  • Sometimes
  • No
Q19
multiple choice
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college/associate degree
  • Bachelor’s degree
  • Graduate or professional degree
  • Prefer not to say
Q20
multiple choice
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Homemaker/caregiver
  • Retired
  • Unemployed and seeking work
  • Not seeking paid work
  • Prefer not to say
Q21
multiple choice
Where do you primarily drive?
  • City center/urban core
  • Inner suburbs
  • Outer suburbs/exurban
  • Small town/rural
  • Mix of areas
Q22
dropdown
What is your total household income before taxes (annual, local currency)?
Q23
multiple choice
Attention check: To confirm you’re paying attention, please select “No.”
  • Yes
  • No
Q24
long text
Is there anything else city leaders should consider about congestion pricing?
Max 600 chars
Q25
ai interview
AI Interview: 2 Follow-up Questions on congestion pricing
AI Interview
Q26
chat message
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Congestion Pricing Survey Template: Driver Attitudes - Survey Template | QuestionPunk