Digital Accessibility Barriers & Assistive Technology Experience Survey
Evaluates digital accessibility barriers, assistive technology usage patterns, and task completion experiences to identify WCAG compliance gaps and prioritize UX improvements for users with diverse access needs.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
23
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to this survey about digital accessibility and assistive technology experiences.
This survey asks about your recent experiences navigating websites and apps, including any barriers you've encountered. Your responses will help identify accessibility issues and prioritize improvements.
• Participation is voluntary. You may skip any question or stop at any time.
• There are no right or wrong answers — we want your honest experiences.
• Your responses are confidential and will be reported in aggregate only.
• Estimated completion time: 8–10 minutes.
Please proceed when you are ready.
Q2
Multiple Choice
In the past 30 days, which assistive technologies or accessibility tools have you used on websites or apps? Select all that apply.
Screen reader
Screen magnifier / Zoom
Keyboard-only navigation
Switch control / switches
Voice control / dictation
Refreshable braille display
High-contrast or custom color schemes
Captions or transcripts
Other (please specify)
I do not use assistive technologies
Q3
Dropdown
Which is your primary assistive technology when using websites or apps?
Screen reader
Screen magnifier / Zoom
Keyboard-only navigation
Switch control / switches
Voice control / dictation
Refreshable braille display
High-contrast or custom color schemes
Captions or transcripts
Other / not listed
Not applicable — I do not use assistive technologies
Q4
Long Text
If you selected 'Other' above, please name or briefly describe the assistive technology or tool you use. (Optional)
Max chars
Q5
Multiple Choice
What device do you primarily use for online tasks?
Desktop or laptop computer
Smartphone
Tablet
Multiple devices equally
Other (please specify)
Q6
Multiple Choice
Which browsers or in-app webviews do you use most often? Select all that apply.
Chrome
Firefox
Safari
Microsoft Edge
Opera
Samsung Internet
Android WebView
In-app browser (e.g., Facebook, X, Instagram)
Other (please specify)
Q7
Multiple Choice
In the past 30 days, which of the following tasks have you attempted on any website or app? Select all that apply.
Sign up or sign in
Search or browse content
Checkout or purchase
Fill out forms
Upload or download files
Update profile or settings
Navigate between sections or pages
Notifications or messages
Q8
Opinion Scale
Thinking about the tasks you attempted in the past 30 days, how easy or difficult were they overall to complete with your current setup?
Overall, how often are you able to successfully complete your intended tasks using your current setup?
Range: 1 – 7
Min: NeverMid: NeutralMax: Always
Q10
Multiple Choice
Approximately how many accessibility blockers did you encounter in the past 30 days?
None
1–2
3–5
6–10
More than 10
Not sure
Q11
Multiple Choice
Which of the following barriers have the most impact on your experience? Select up to 3.
Missing or incorrect labels/announcements
Keyboard traps or missing skip links
Unexpected focus order
Low contrast or small touch targets
Form errors not announced
Live updates not announced (dynamic content changes)
Other (please specify)
Q12
Opinion Scale
Overall, how severe were the accessibility issues you experienced in the past 30 days?
Range: 1 – 7
Min: Not at all severeMid: NeutralMax: Extremely severe
Q13
Long Text
Please describe one recent accessibility issue you experienced, including where it occurred (website, app, or specific page). If you can recall the steps that led to the issue, please include them.
Max chars
Q14
AI Interview
We'd like to learn more about your specific experiences with assistive technology and digital accessibility. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 4
Q15
Long Text
Based on the experiences you described in this survey, is there anything else you would like to share about digital accessibility? (Optional)
Max chars
Q16
Multiple Choice
Which access needs apply to you? Select all that you wish to share.
Blind or low vision
Deaf or hard of hearing
Cognitive or learning
Motor or dexterity
Speech
Neurodivergent
Chronic pain or fatigue
Prefer not to say
Q17
Dropdown
What is your age group?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q18
Dropdown
Which of the following best describes your gender identity?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q19
Long Text
If you prefer to self-describe your gender identity, please do so here. (Optional)
Max chars
Q20
Dropdown
In which region do you currently live?
Africa
Asia
Europe
North America
Oceania
South America
Prefer not to say
Q21
Dropdown
What is the highest level of education you have completed?
Less than high school
High school or equivalent
Some college or associate degree
Bachelor's degree
Master's degree
Doctorate
Prefer not to say
Q22
Multiple Choice
What is your current employment status? Select all that apply.
Full-time
Part-time
Self-employed
Student
Unemployed
Retired
Not able to work
Prefer not to say
Q23
Chat Message
Thank you for your time — your feedback directly helps improve digital accessibility for everyone. You may now submit your response.
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