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Digital Accessibility Barriers & Assistive Technology Experience Survey

Evaluates digital accessibility barriers, assistive technology usage patterns, and task completion experiences to identify WCAG compliance gaps and prioritize UX improvements for users with diverse access needs.

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AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

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Comprehensive insights and recommendations

Template Overview

23

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to this survey about digital accessibility and assistive technology experiences. This survey asks about your recent experiences navigating websites and apps, including any barriers you've encountered. Your responses will help identify accessibility issues and prioritize improvements. • Participation is voluntary. You may skip any question or stop at any time. • There are no right or wrong answers — we want your honest experiences. • Your responses are confidential and will be reported in aggregate only. • Estimated completion time: 8–10 minutes. Please proceed when you are ready.
Q2
Multiple Choice
In the past 30 days, which assistive technologies or accessibility tools have you used on websites or apps? Select all that apply.
  • Screen reader
  • Screen magnifier / Zoom
  • Keyboard-only navigation
  • Switch control / switches
  • Voice control / dictation
  • Refreshable braille display
  • High-contrast or custom color schemes
  • Captions or transcripts
  • Other (please specify)
  • I do not use assistive technologies
Q3
Dropdown
Which is your primary assistive technology when using websites or apps?
  • Screen reader
  • Screen magnifier / Zoom
  • Keyboard-only navigation
  • Switch control / switches
  • Voice control / dictation
  • Refreshable braille display
  • High-contrast or custom color schemes
  • Captions or transcripts
  • Other / not listed
  • Not applicable — I do not use assistive technologies
Q4
Long Text
If you selected 'Other' above, please name or briefly describe the assistive technology or tool you use. (Optional)
Max chars
Q5
Multiple Choice
What device do you primarily use for online tasks?
  • Desktop or laptop computer
  • Smartphone
  • Tablet
  • Multiple devices equally
  • Other (please specify)
Q6
Multiple Choice
Which browsers or in-app webviews do you use most often? Select all that apply.
  • Chrome
  • Firefox
  • Safari
  • Microsoft Edge
  • Opera
  • Samsung Internet
  • Android WebView
  • In-app browser (e.g., Facebook, X, Instagram)
  • Other (please specify)
Q7
Multiple Choice
In the past 30 days, which of the following tasks have you attempted on any website or app? Select all that apply.
  • Sign up or sign in
  • Search or browse content
  • Checkout or purchase
  • Fill out forms
  • Upload or download files
  • Update profile or settings
  • Navigate between sections or pages
  • Notifications or messages
Q8
Opinion Scale
Thinking about the tasks you attempted in the past 30 days, how easy or difficult were they overall to complete with your current setup?
Range: 1 7
Min: Extremely difficultMid: NeutralMax: Extremely easy
Q9
Opinion Scale
Overall, how often are you able to successfully complete your intended tasks using your current setup?
Range: 1 7
Min: NeverMid: NeutralMax: Always
Q10
Multiple Choice
Approximately how many accessibility blockers did you encounter in the past 30 days?
  • None
  • 1–2
  • 3–5
  • 6–10
  • More than 10
  • Not sure
Q11
Multiple Choice
Which of the following barriers have the most impact on your experience? Select up to 3.
  • Missing or incorrect labels/announcements
  • Keyboard traps or missing skip links
  • Unexpected focus order
  • Low contrast or small touch targets
  • Form errors not announced
  • Live updates not announced (dynamic content changes)
  • Other (please specify)
Q12
Opinion Scale
Overall, how severe were the accessibility issues you experienced in the past 30 days?
Range: 1 7
Min: Not at all severeMid: NeutralMax: Extremely severe
Q13
Long Text
Please describe one recent accessibility issue you experienced, including where it occurred (website, app, or specific page). If you can recall the steps that led to the issue, please include them.
Max chars
Q14
AI Interview
We'd like to learn more about your specific experiences with assistive technology and digital accessibility. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 4
Q15
Long Text
Based on the experiences you described in this survey, is there anything else you would like to share about digital accessibility? (Optional)
Max chars
Q16
Multiple Choice
Which access needs apply to you? Select all that you wish to share.
  • Blind or low vision
  • Deaf or hard of hearing
  • Cognitive or learning
  • Motor or dexterity
  • Speech
  • Neurodivergent
  • Chronic pain or fatigue
  • Prefer not to say
Q17
Dropdown
What is your age group?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q18
Dropdown
Which of the following best describes your gender identity?
  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q19
Long Text
If you prefer to self-describe your gender identity, please do so here. (Optional)
Max chars
Q20
Dropdown
In which region do you currently live?
  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America
  • Prefer not to say
Q21
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college or associate degree
  • Bachelor's degree
  • Master's degree
  • Doctorate
  • Prefer not to say
Q22
Multiple Choice
What is your current employment status? Select all that apply.
  • Full-time
  • Part-time
  • Self-employed
  • Student
  • Unemployed
  • Retired
  • Not able to work
  • Prefer not to say
Q23
Chat Message
Thank you for your time — your feedback directly helps improve digital accessibility for everyone. You may now submit your response.

Frequently Asked Questions

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AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
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