Collects structured feedback from Customer Advisory Board members on strategic alignment, meeting cadence, format preferences, and perceived value to drive board engagement and planning decisions.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to the Customer Advisory Board Feedback Survey.
This brief survey takes approximately 5 minutes and covers your CAB experience over the past 12 months.
• Your participation is entirely voluntary—you may skip any question or stop at any time.
• There are no right or wrong answers; we value your honest opinions.
• All responses are confidential and will be reported in aggregate.
• Your input will directly inform future CAB planning, topics, and format decisions.
Please proceed when you're ready.
Q2
Multiple Choice
How long have you been a member of our Customer Advisory Board?
Less than 3 months
3–6 months
6–12 months
1–2 years
More than 2 years
Q3
Dropdown
Approximately how many CAB sessions have you attended in the past 12 months?
0
1–2
3–4
5–6
7 or more
Q4
Multiple Choice
Which CAB formats have you participated in during the past 12 months? Select all that apply.
Virtual roundtables
In-person meetings
Hybrid sessions
1:1 briefings
Asynchronous forums or email threads
Other
Q5
Long Text
If you have not attended a CAB session recently, what were the main barriers to your participation?
Max chars
Q6
Opinion Scale
How well does the CAB align with your organization's strategic priorities?
Range: 1 – 7
Min: Not at all alignedMid: NeutralMax: Perfectly aligned
Q7
Opinion Scale
Overall, how much value has CAB participation delivered to your organization in the past 12 months?
Range: 1 – 7
Min: No value at allMid: NeutralMax: Exceptional value
Q8
Ranking
Please rank the following areas by how much value you receive from the CAB, from most to least valuable.
Drag to order (top = most important)
Influencing product direction
Peer networking and exchanges
Market and industry insights
Access to subject-matter experts
Visibility with our leadership
Other value not listed above
Q9
Opinion Scale
How would you describe the current CAB meeting frequency?
Range: 1 – 7
Min: Far too infrequentMid: NeutralMax: Far too frequent
Q10
Opinion Scale
How satisfied are you with the typical CAB session length?
Range: 1 – 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q11
Dropdown
What meeting cadence would work best for you over the next 12 months?
Monthly
Every 6–8 weeks
Quarterly
Twice per year
Once per year
Ad hoc, when needed
Not sure
Q12
Ranking
Please rank the following CAB session formats from most to least valuable for you.
Drag to order (top = most important)
Open roundtable discussion
Roadmap preview and feedback
Expert or guest speaker session
Hands-on workshop
Customer case-share
Q13
Opinion Scale
How likely are you to recommend CAB participation to a peer at a similar company?
Range: 0 – 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q14
Long Text
What changes would most increase the value of the CAB for you?
Max chars
Q15
AI Interview
We'd like to explore your CAB experience in a bit more depth. Our AI moderator will ask a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q16
Long Text
Based on your responses in this survey, please share any additional thoughts or feedback about topics, cadence, format, or the overall CAB experience.
Max chars
Q17
Dropdown
What is your primary role or function?
Executive / General management
Product / Strategy
Engineering / IT
Operations
Marketing
Sales / Customer Success
Finance / Procurement
Other
Q18
Dropdown
Approximately how many employees are in your organization?
1–49
50–249
250–999
1,000–4,999
5,000–9,999
10,000+
Q19
Dropdown
Which industry best describes your organization?
Software / Technology
Financial Services
Healthcare / Life Sciences
Manufacturing
Retail / Consumer
Public Sector / Education
Energy / Utilities
Telecom / Media
Other
Q20
Dropdown
In which region are you primarily located?
North America
EMEA
APAC
LATAM
Other
Q21
Chat Message
Thank you for your time and thoughtful feedback. Your input will directly inform upcoming CAB planning, topics, and format decisions. We look forward to your continued participation.
Frequently Asked Questions
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