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Customer Advisory Board Experience & Value Survey

Collects structured feedback from Customer Advisory Board members on strategic alignment, meeting cadence, format preferences, and perceived value to drive board engagement and planning decisions.

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AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

21

Questions

AI-Powered

Smart Analysis

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This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome to the Customer Advisory Board Feedback Survey. This brief survey takes approximately 5 minutes and covers your CAB experience over the past 12 months. • Your participation is entirely voluntary—you may skip any question or stop at any time. • There are no right or wrong answers; we value your honest opinions. • All responses are confidential and will be reported in aggregate. • Your input will directly inform future CAB planning, topics, and format decisions. Please proceed when you're ready.
Q2
Multiple Choice
How long have you been a member of our Customer Advisory Board?
  • Less than 3 months
  • 3–6 months
  • 6–12 months
  • 1–2 years
  • More than 2 years
Q3
Dropdown
Approximately how many CAB sessions have you attended in the past 12 months?
  • 0
  • 1–2
  • 3–4
  • 5–6
  • 7 or more
Q4
Multiple Choice
Which CAB formats have you participated in during the past 12 months? Select all that apply.
  • Virtual roundtables
  • In-person meetings
  • Hybrid sessions
  • 1:1 briefings
  • Asynchronous forums or email threads
  • Other
Q5
Long Text
If you have not attended a CAB session recently, what were the main barriers to your participation?
Max chars
Q6
Opinion Scale
How well does the CAB align with your organization's strategic priorities?
Range: 1 7
Min: Not at all alignedMid: NeutralMax: Perfectly aligned
Q7
Opinion Scale
Overall, how much value has CAB participation delivered to your organization in the past 12 months?
Range: 1 7
Min: No value at allMid: NeutralMax: Exceptional value
Q8
Ranking
Please rank the following areas by how much value you receive from the CAB, from most to least valuable.
Drag to order (top = most important)
  1. Influencing product direction
  2. Peer networking and exchanges
  3. Market and industry insights
  4. Access to subject-matter experts
  5. Visibility with our leadership
  6. Other value not listed above
Q9
Opinion Scale
How would you describe the current CAB meeting frequency?
Range: 1 7
Min: Far too infrequentMid: NeutralMax: Far too frequent
Q10
Opinion Scale
How satisfied are you with the typical CAB session length?
Range: 1 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q11
Dropdown
What meeting cadence would work best for you over the next 12 months?
  • Monthly
  • Every 6–8 weeks
  • Quarterly
  • Twice per year
  • Once per year
  • Ad hoc, when needed
  • Not sure
Q12
Ranking
Please rank the following CAB session formats from most to least valuable for you.
Drag to order (top = most important)
  1. Open roundtable discussion
  2. Roadmap preview and feedback
  3. Expert or guest speaker session
  4. Hands-on workshop
  5. Customer case-share
Q13
Opinion Scale
How likely are you to recommend CAB participation to a peer at a similar company?
Range: 0 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q14
Long Text
What changes would most increase the value of the CAB for you?
Max chars
Q15
AI Interview
We'd like to explore your CAB experience in a bit more depth. Our AI moderator will ask a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q16
Long Text
Based on your responses in this survey, please share any additional thoughts or feedback about topics, cadence, format, or the overall CAB experience.
Max chars
Q17
Dropdown
What is your primary role or function?
  • Executive / General management
  • Product / Strategy
  • Engineering / IT
  • Operations
  • Marketing
  • Sales / Customer Success
  • Finance / Procurement
  • Other
Q18
Dropdown
Approximately how many employees are in your organization?
  • 1–49
  • 50–249
  • 250–999
  • 1,000–4,999
  • 5,000–9,999
  • 10,000+
Q19
Dropdown
Which industry best describes your organization?
  • Software / Technology
  • Financial Services
  • Healthcare / Life Sciences
  • Manufacturing
  • Retail / Consumer
  • Public Sector / Education
  • Energy / Utilities
  • Telecom / Media
  • Other
Q20
Dropdown
In which region are you primarily located?
  • North America
  • EMEA
  • APAC
  • LATAM
  • Other
Q21
Chat Message
Thank you for your time and thoughtful feedback. Your input will directly inform upcoming CAB planning, topics, and format decisions. We look forward to your continued participation.

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