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Consumer Trust in Green Claims & Evidence Preferences

Measures consumer credibility perceptions of environmental claims, preferred evidence types, and greenwashing experiences to inform sustainability messaging strategy.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

20 questions · ~4 min
Q01
Long Text

Welcome! This survey explores how people perceive and evaluate environmental claims on products and services. It should take approximately 7–8 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are anonymous and will be reported only in aggregate. By continuing, you agree to participate in this research.

Q02
Multiple Choice

In the past 3 months, have you noticed any environmental or green claims on products while shopping or browsing online?

Q03
Long Text

How credible does the term "eco-friendly" seem to you when used on a product?

Q04
Multiple Choice

In the past 12 months, have you felt misled by a green or environmental claim made by a brand or product?

Q05
Long Text

Rank the following types of evidence from most convincing (top) to least convincing (bottom) when evaluating a green claim.

Q06
Long Text

When choosing a product that includes a green claim, rank the following factors from most important (top) to least important (bottom).

Q07
AI Interview

We'd like to explore your views on green claims a bit further. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.

Q08
Long Text

Based on your responses in this survey, do you have any suggestions for how brands should present green claims and supporting evidence?

Q09
Long Text

What is your age?

Q10
Long Text

Thank you for completing this survey. Your responses will help us better understand how consumers evaluate environmental claims and what evidence builds genuine trust. Your feedback is greatly appreciated!

Q11
Long Text

When you see a green or environmental claim on a product, how often do you look for proof or evidence to support that claim?

Q12
Long Text

How credible does the term "carbon neutral" seem to you when used on a product?

Q13
Long Text

Briefly describe what made the claim feel misleading.

Q14
Long Text

How would you most prefer to access proof for a green claim when deciding whether to buy a product?

Q15
Multiple Choice

What is your gender?

Q16
Long Text

How credible does the term "sustainably sourced" seem to you when used on a product?

Q17
Long Text

What is the highest level of education you have completed?

Q18
Long Text

How credible does the term "100% recyclable" seem to you when used on a product?

Q19
Long Text

Which region do you currently live in?

Q20
Long Text

How credible does the term "natural" seem to you when used on a product?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.