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Airport Biometric Boarding & ID Verification Survey Template

Measure passenger comfort, trust, and privacy concerns with airport biometric boarding and ID verification. Customizable for airlines, airports, and researchers.

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AI-Powered Questions

Intelligent follow-up questions based on responses

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Real-time sentiment and insight detection

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Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
multiple choice
When did you most recently take a commercial flight?
  • Within the last 3 months
  • 3–6 months ago
  • 7–12 months ago
  • More than 12 months ago
  • I have never flown
Q2
multiple choice
Which types of air trips did you take in the last 12 months? Select all that apply.
  • Domestic (within one country)
  • Short-haul international (≤3 hours)
  • Long-haul international (>3 hours)
  • Connecting itinerary
  • Red-eye/overnight
  • Other
  • None of the above
Q3
multiple choice
Which of the following biometric options have you encountered at airports (ever)? Select all that apply.
  • Biometric boarding (face scan at the gate)
  • Biometric identity check at security or immigration
  • Airline or airport mobile app sign-in using biometrics
  • None of the above
Q4
matrix
If you used any of the following, how satisfied were you the last time? Skip any you have not used.
Q5
opinion scale
Overall, how much do you trust biometric identity checks used by airports and airlines today?
Q6
matrix
How comfortable would you be using biometrics in each situation?
Q7
ranking
Rank the following factors by importance when deciding whether to use biometric options (1 = most important).
Q8
multiple choice
If offered biometric boarding, what would you usually do?
  • Opt in whenever available
  • Decide case by case
  • Opt out whenever possible
Q9
long text
What is the main reason you might opt out of biometric options?
Max 600 chars
Q10
multiple choice
If biometrics are used, how long should your biometric data be retained?
  • Delete immediately after use
  • Within 24 hours
  • Within 30 days
  • Within 1 year
  • Keep until I revoke consent
  • Not sure
Q11
long text
Anything else you would like to share about biometric checks at airports?
Max 600 chars
Q12
dropdown
What is your age?
Q13
multiple choice
What is your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q14
short text
Country/region where you currently live:
Max 100 chars
Q15
multiple choice
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college/technical
  • Bachelor’s degree
  • Postgraduate degree
  • Prefer not to say
Q16
multiple choice
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Homemaker/caregiver
  • Retired
  • Unemployed, seeking work
  • Not working, not seeking
  • Prefer not to say
Q17
multiple choice
What is the highest airline frequent-flyer status you currently hold?
  • None
  • Entry-level tier
  • Mid-tier
  • Top-tier/elite
Q18
multiple choice
Attention check: To confirm you are paying attention, please select “Yes.”
  • Yes
  • No
Q19
long text
Any final comments about this topic or your experience taking the survey?
Max 600 chars
Q20
ai interview
AI Interview: 2 Follow-up Questions on Biometric Travel
AI Interview
Q21
chat message
Thank you for completing the survey! Your responses have been recorded.

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Airport Biometric Boarding & ID Verification Survey Template - Survey Template | QuestionPunk