Q01
Long Text
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Airport Biometric Boarding: Passenger Trust & Privacy Survey
Measures air-traveler trust, comfort, and privacy concerns with biometric boarding and ID verification across airport touchpoints. Designed for airlines, airport authorities, and aviation-technology researchers.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
26 questions · ~4 min
Q02
Multiple Choice
When did you most recently take a commercial flight?
Q03
Long Text
Throughout this survey, "biometric technology at airports" refers to systems that use physical characteristics — such as a face scan, fingerprint, or iris scan — to verify your identity during check-in, security, boarding, or immigration. These systems may be operated by airlines, airports, or government agencies.
Q04
Long Text
Overall, how much do you trust biometric identity checks used by airports and airlines today?
Q05
Long Text
Rank the following factors by importance when deciding whether to use a biometric option at an airport (1 = most important).
Q06
Long Text
Based on your responses in this survey, is there anything else you would like to share about biometric technology at airports?
Q07
Long Text
What is your age?
Q08
Long Text
Thank you for completing this survey! Your responses have been recorded and will be used to improve understanding of passenger attitudes toward biometric technology at airports. All data will be reported in aggregate only. If you have any questions, please contact the research team.
Q09
Multiple Choice
Which types of air trips have you taken in the past 12 months? Select all that apply.
Q10
Multiple Choice
Which of the following biometric options have you ever encountered at an airport? Select all that apply.
Q11
Long Text
How comfortable would you be with a face scan at the boarding gate to verify your identity?
Q12
Multiple Choice
If offered biometric boarding, what would you most likely do?
Q13
AI Interview
We'd like to explore your thoughts on biometric technology at airports in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier answers.
Q14
Multiple Choice
What is your gender?
Q15
Long Text
If you have used biometric boarding (face scan at the gate), how satisfied were you with the experience the last time?
Q16
Long Text
How comfortable would you be with a fingerprint or iris scan at an airport security checkpoint?
Q17
Multiple Choice
If your biometric data is collected at an airport, how long should it be retained?
Q18
Long Text
In which country or region do you currently live?
Q19
Long Text
If you have used a biometric identity check at security or immigration, how satisfied were you with the experience the last time?
Q20
Long Text
How comfortable would you be with automated face recognition at immigration or passport control?
Q21
Long Text
If you were to opt out of a biometric option at an airport, what would be your main reason?
Q22
Long Text
What is the highest level of education you have completed?
Q23
Long Text
If you have used biometric sign-in on an airline or airport mobile app, how satisfied were you with the experience the last time?
Q24
Long Text
How comfortable would you be using face ID or fingerprint on an airline app to check in or access your boarding pass?
Q25
Long Text
What is your current employment status?
Q26
Multiple Choice
What is the highest airline frequent-flyer or loyalty program tier you currently hold?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.