Evaluates user comprehension, confidence, and preferences around non-custodial wallet setup flows, seed phrase recovery, and network fee transparency to identify UX friction points and reduce drop-off.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
25
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Thank you for participating in this study about crypto wallet setup experiences.
Your responses are voluntary and confidential—you may stop at any time. There are no right or wrong answers; we are simply interested in your honest opinions and experiences.
All responses will be anonymized and reported in aggregate to improve wallet design. This survey takes approximately 6–8 minutes to complete.
Q2
Chat Message
For this survey, imagine you are setting up a new non-custodial (self-custody) crypto wallet today. If you've done this in the last 12 months, please answer based on your most recent setup experience. Otherwise, answer based on what you would expect from a clear setup flow.
Q3
Multiple Choice
Have you ever set up a crypto wallet (e.g., MetaMask, Trust Wallet, Ledger)?
Yes, I have set up a wallet
No, this would be my first time
Not sure / Can't remember
Q4
Opinion Scale
How familiar are you with cryptocurrencies and Web3 concepts?
Range: 1 – 7
Min: Not at all familiarMid: NeutralMax: Extremely familiar
Q5
Opinion Scale
To what extent do you agree or disagree: "If I lose my seed phrase and have no other backup, no one—including the wallet company—can recover my funds."
To what extent do you agree or disagree: "I understand the difference between a custodial wallet (e.g., Coinbase account) and a non-custodial wallet (e.g., MetaMask)."
How would you rate your overall confidence in managing a non-custodial wallet on your own?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q18
AI Interview
We'd like to explore your wallet setup and recovery experiences in a bit more depth. An AI moderator will ask you a couple of follow-up questions.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q19
Long Text
Based on your responses in this survey, please share any additional thoughts or suggestions for making wallet setup and recovery clearer.
Max chars
Q20
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65 or older
Q21
Multiple Choice
What is your gender?
Female
Male
Non-binary
Prefer to self-describe
Prefer not to say
Q22
Dropdown
In which country or region do you currently reside?
United States
Canada
United Kingdom
European Union
Australia
India
Singapore
Latin America
Africa
Other
Q23
Multiple Choice
What is the highest level of education you have completed?
High school or less
Some college / Associate degree
Bachelor's degree
Graduate / Professional degree
Other
Q24
Multiple Choice
Which of the following best describes your current employment status?
Employed full-time
Employed part-time
Self-employed
Student
Unemployed
Retired
Prefer not to say
Q25
Chat Message
Thank you for your time! Your feedback will help improve wallet setup, recovery, and fee transparency for all users.
Frequently Asked Questions
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