In the past 30 days, how often did you use our service? (Select one)
- Multiple times per day
- About once per day
- 3–5 days per week
- 1–2 days per week
- Less than once per week
Overall, how satisfied were you with our service in the past 30 days?
In the past 30 days, how easy was it to find content you wanted?
Which ways did you discover content on our service in the past 30 days? (Select all that apply)
- Search
- Home feed
- Personalized recommendations
- Top charts/Trending
- Categories/Genres
- Continue Watching
- Curated collections/Playlists
- External links or social media
- Other
What would help you find content faster or more easily?
Max 600 chars
Attention check: To confirm you are paying attention, please select “I am paying attention” only.
- I am paying attention
- I am not paying attention
In the past 30 days, how relevant were the content recommendations to you?
In the past 30 days, please rate the playback quality for each aspect.
Which playback issues did you experience in the past 30 days, if any? (Select all that apply)
- Long startup time
- Rebuffering or stalling
- Low resolution/blurry picture
- Audio out of sync
- App crash or error
- Subtitles or captions issues
- Ads interrupting or repeating
- None of the above
Which devices did you primarily use in the past 30 days? (Select all that apply)
- Smart TV
- Mobile phone
- Tablet
- Laptop or desktop
- Game console
- Set-top box/streaming stick
- Smart speaker or smart display
Overall, how would you rate playback reliability in the past 30 days?
Which gender do you identify with?
- Woman
- Man
- Non-binary
- Prefer not to say
Which country or region do you live in?
Max 100 chars
What is the highest level of education you have completed?
What is your current employment status?
- Employed full-time
- Employed part-time
- Self-employed
- Student
- Homemaker/Caregiver
- Unemployed, looking for work
- Unemployed, not looking for work
- Retired
- Prefer not to say
Welcome! This survey takes about 5–7 minutes. Please answer based on your experience in the past 30 days.
Is there anything else about content discovery, recommendations, or playback you’d like us to know?
Max 600 chars
AI Interview: 2 Follow-up Questions on your streaming experience
Thank you for your time—your feedback helps us improve!