Streaming Service Discovery & Playback Experience Survey
Measures user satisfaction with content discovery, recommendation relevance, personalization, and playback quality across streaming platforms to identify UX improvement priorities.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
20
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome, and thank you for participating in this survey about your streaming experience.
This survey takes approximately 5–7 minutes. Your responses are confidential and will be reported only in aggregate. There are no right or wrong answers — we are interested in your honest opinions. Participation is voluntary, and you may stop at any time.
Please answer based on your experience in the past 30 days.
Q2
Multiple Choice
In the past 30 days, how often did you use our streaming service?
Multiple times per day
About once per day
3–5 days per week
1–2 days per week
Less than once per week
Q3
Multiple Choice
Which devices did you use to access our streaming service in the past 30 days? (Select all that apply)
Smart TV
Mobile phone
Tablet
Laptop or desktop
Game console
Set-top box or streaming stick
Smart speaker or smart display
Q4
Opinion Scale
In the past 30 days, how easy or difficult was it to find content you wanted to watch?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q5
Multiple Choice
Which of the following ways did you discover content on our service in the past 30 days? (Select all that apply)
Search
Home feed
Personalized recommendations
Top charts / Trending
Categories / Genres
Continue Watching
Curated collections / Playlists
External links or social media
Other (please specify)
Q6
Long Text
What, if anything, would help you find content faster or more easily?
Max chars
Q7
Opinion Scale
In the past 30 days, how relevant or irrelevant were the content recommendations you received?
Range: 1 – 7
Min: Not at all relevantMid: NeutralMax: Extremely relevant
Q8
Opinion Scale
How well does our service understand your personal content preferences?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q9
Opinion Scale
In the past 30 days, how would you rate the overall video quality (e.g., resolution, clarity) of our service?
Range: 1 – 7
Min: Very poorMid: NeutralMax: Excellent
Q10
Opinion Scale
In the past 30 days, how would you rate the overall audio quality of our service?
Range: 1 – 7
Min: Very poorMid: NeutralMax: Excellent
Q11
Opinion Scale
Overall, how would you rate the reliability of playback (e.g., consistent, uninterrupted streaming) in the past 30 days?
Range: 1 – 7
Min: Very unreliableMid: NeutralMax: Very reliable
Q12
Multiple Choice
Which playback issues did you experience in the past 30 days, if any? (Select all that apply)
Long startup time
Rebuffering or stalling
Low resolution / blurry picture
Audio out of sync
App crash or error
Subtitles or captions issues
Ads interrupting or repeating
None of the above
Q13
Opinion Scale
Overall, how satisfied or dissatisfied were you with our streaming service in the past 30 days?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q14
Opinion Scale
How likely are you to recommend our streaming service to a friend or colleague?
Range: 0 – 10
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q15
Long Text
Based on your responses in this survey, is there anything else about content discovery, recommendations, or playback you would like to share?
Max chars
Q16
AI Interview
We'd like to learn more about your streaming experience. An AI moderator will ask you a couple of follow-up questions based on your responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q17
Dropdown
What is your age group?
Under 18
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q18
Multiple Choice
Which gender do you identify with?
Woman
Man
Non-binary
Prefer not to say
Q19
Dropdown
Which country or region do you live in?
United States
Canada
United Kingdom
Germany
France
Australia
India
Brazil
Japan
Mexico
Other (please specify)
Prefer not to say
Q20
Chat Message
Thank you for completing this survey — your feedback directly helps us improve your streaming experience!
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
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QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
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Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
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