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Online Interview Candidate Experience Survey

Captures how candidates experienced your virtual interview process — platform reliability, interviewer conduct, clarity of communication, and overall impression — with an AI follow-up that digs into the specific moment that shaped their rating. Built for talent acquisition and HR teams running remote hiring pipelines.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

13 questions · ~7 min
Q01
Message

Thanks for taking a few minutes to share feedback on your recent online interview with us! Your honest input helps us improve the experience for future candidates. This should take about 4-5 minutes.

Q02
Multiple ChoiceRequired

Which video platform was your interview conducted on?

  • Zoom
  • Microsoft Teams
  • Google Meet
  • (Replace with your company's ATS/interview tool)
  • Other
Q03
Opinion ScaleRequired

How would you rate the technical quality of the call (video, audio, connection stability)?

Scale: 1 – 7
Min:Very poorMax:Excellent
Q04
Multiple ChoiceRequired

Did you experience any technical problems (dropped connection, audio issues, login trouble, etc.) during the interview?

  • No issues
  • Minor issues, didn't disrupt the interview
  • Significant issues that disrupted the interview
Q05
MatrixRequired

Thinking about your interview, how much do you agree with each statement?

5 rows × 5 columns
  • Instructions for joining the interview were clear ahead of time
  • The interviewer(s) made me feel comfortable
  • The interviewer(s) started and ended on time
  • The questions felt relevant to the role
  • I had a clear sense of next steps by the end
Columns: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q06
Rating ScaleRequired

How would you rate the interviewer's professionalism and communication?

Range: 1 – 5
Min:Very unprofessionalMax:Very professional
Q07
Opinion ScaleRequired

Overall, how satisfied were you with the online interview experience?

Scale: 0 – 10
Min:Very dissatisfiedMax:Very satisfied
Q08
AI Interview

Probe the specific moment or interaction that most shaped the respondent's overall satisfaction score — anchor on their rating and ask what stood out, good or bad. If they reported technical issues or low agreement on any statement, dig into exactly what happened, how it was (or wasn't) handled, and whether it affected their impression of the company. If satisfaction was high, ask what specifically made the format work well for them.

Q09
Opinion ScaleRequired

How likely are you to recommend this company's interview process to a friend or colleague applying for a job here?

Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q10
Multiple Choice

Compared to an in-person interview, how did this online format affect your ability to represent yourself well?

  • Much worse than in-person would have been
  • Somewhat worse
  • About the same
  • Somewhat better
  • Much better than in-person would have been
  • No basis for comparison
Q11
Long Text

What's one thing we could change to improve the online interview experience for future candidates?

Q12
Multiple Choice

Which stage of the hiring process was this interview part of?

  • Initial screening
  • First-round interview
  • Panel/team interview
  • Final-round interview
  • Prefer not to say
Q13
Message

That's everything — thank you for your candid feedback! Your responses are reviewed by our talent acquisition team to improve how we run remote interviews, whether or not you move forward in the process.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Includes a dedicated AI follow-up interview that probes the specific moment or interaction that most shaped the candidate's overall rating, rather than stopping at a static rating scale
  • Combines structured quantitative measures (opinion scales, rating, matrix agreement statements, multiple choice on platform and technical issues) with open-ended long-text and adaptive probing in one flow
  • Covers the full candidate journey - platform reliability, technical problems, interviewer professionalism, comparison to in-person interviews, and hiring stage - giving HR teams a complete diagnostic picture
  • Automated per-response quality scoring and auto-generated reports mean TA teams get analysis-ready output without manually reading every open-text response

Jotform

Online Interview Questionnaire Form Template

A drag-and-drop form template covering standard online interview questions, easy to customize within Jotform's form builder. It's a static fielding-ready form rather than an interactive interview experience. Best suited for teams wanting quick customization over deep qualitative insight.

What it does well

  • Highly customizable via Jotform's drag-and-drop builder
  • Easy to embed or share as a standalone form
  • Familiar form-based UX for HR admins

Where it falls short

  • No adaptive AI follow-up questions - respondents answer fixed fields with no probing into specific moments
  • No voice AI interview option or guided screen-share tasks
  • No automated per-response quality scoring or auto-generated analysis reports

SurveySparrow

Online Interview Questionnaire Template

A conversational-style survey template that presents questions in a chat-like format, which can feel more engaging than a plain form. It still relies on a fixed question set determined in advance rather than dynamic follow-up based on individual responses. Good for a friendlier tone, less suited to deep qualitative digging.

What it does well

  • Conversational chat-style question flow improves respondent engagement
  • Template is pre-built for quick deployment
  • Mobile-friendly conversational format

Where it falls short

  • No adaptive AI interview follow-up to explore the specific moment that shaped a rating
  • No voice AI interview mode
  • No transparent, published prompt methodology or automated quality scoring of responses

Typeform

Online interview questionnaire form template

Typeform's well-known one-question-at-a-time interface makes this template pleasant to fill out, and it's ready to field as-is. Like other form builders, though, the question sequence is fixed at design time rather than adapting to what the candidate actually says. It's a strong choice for simple, clean data collection rather than deeper qualitative follow-up.

What it does well

  • Polished, minimal one-question-at-a-time UI known for high completion rates
  • Quick to launch with pre-built template
  • Strong design customization options

Where it falls short

  • No adaptive AI or voice AI interviewing - all questions are pre-set with no dynamic probing
  • No automated per-response quality scoring
  • No auto-generated candidate experience report or transparent prompt documentation

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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