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Online Training Course Feedback Survey

Captures how learners actually experienced an online training course — completion, content quality, instructor clarity, and confidence applying the material — for L&D teams and course designers. An AI follow-up interview digs into the real obstacles behind low satisfaction or recommendation scores instead of settling for a bare number.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

13 questions · ~7 min
Q01
Message

Thanks for taking this training! We'd love your honest feedback so we can improve it for the next group. This should take about 5 minutes.

Q02
Multiple ChoiceRequired

How much of this training did you complete?

  • All of it
  • Most of it
  • About half
  • Less than half
  • None of it
Q03
MatrixRequired

How much do you agree with each statement about the training?

5 rows × 5 columns
  • The content was relevant to my role
  • The instructor/facilitator explained concepts clearly
  • The pace of the training was appropriate
  • The exercises and practice activities helped me learn
  • The platform was easy to navigate
Columns: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q04
Opinion ScaleRequired

Overall, how satisfied are you with this training?

Scale: 17
Min:Not at all satisfiedMax:Extremely satisfied
Q05
Rating Scale

How would you rate the quality of the training materials (slides, videos, handouts)?

Range: 15
Min:PoorMax:Excellent
Q06
Multiple Choice

Which part of the training did you find most engaging?

  • Self-paced videos or readings
  • Live instructor-led sessions
  • Hands-on exercises or simulations
  • Quizzes and knowledge checks
  • Discussion boards or peer interaction
Q07
Opinion ScaleRequired

How likely are you to recommend this training to a colleague who needs the same skills?

Scale: 010
Min:Not at all likelyMax:Extremely likely
Q08
AI Interview

Probe the reasoning behind the respondent's satisfaction and recommendation scores: ask what specifically drove that number and what a top score would have required. If they flagged a low agreement item in the earlier ratings (pacing, clarity, relevance, exercises, or platform), dig into a concrete moment where that fell short. Also surface the single biggest obstacle they expect to applying what they learned on the job, and what support would remove it.

Q09
Ranking

Rank the following aspects of the training from most to least valuable to your learning.

  1. Course content
  2. Instructor/facilitator
  3. Learning materials
  4. Pacing and structure
  5. Practical exercises
Drag to rank
Q10
Multiple ChoiceRequired

What is the single biggest obstacle to applying what you learned in your day-to-day work?

  • Lack of time
  • Lack of manager support
  • Content not directly relevant to my role
  • I've already forgotten most of it
  • No obstacle — I'm already applying it
Q11
Multiple Choice

Which best describes your role or department? (Template note: replace these with your own department list before launching.)

  • (Replace with department A)
  • (Replace with department B)
  • (Replace with department C)
  • Prefer not to say
Q12
Multiple Choice

How much experience did you have with this topic before the training?

  • None
  • A little
  • Some
  • A lot
  • Prefer not to say
Q13
Message

That's everything — thank you! Your feedback goes straight to the team that designs this training and will shape the next version.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Goes beyond a satisfaction number with an AI follow-up interview that probes the actual reasoning behind low satisfaction or recommendation scores, instead of leaving low scores unexplained.
  • Combines structured measurement (completion multiple-choice, agreement matrix, materials rating, opinion scales, ranking of valuable aspects) with open-ended obstacle identification, so L&D teams get both the 'what' and the 'why'.
  • Includes a ranking question and a dedicated 'biggest obstacle to applying what you learned' question, which directly targets transfer-of-learning gaps that generic satisfaction surveys skip.
  • Prompts for the AI interview are transparent and viewable, and results roll into an auto-generated report — no manual theme-coding of open text required.

SurveySparrow

Online Training Feedback Form Template

A ready-to-field form covering standard training feedback questions (content, delivery, satisfaction). SurveySparrow does offer conversational/chat-style survey formats on its platform generally, but this specific template is a fixed question set with no adaptive follow-up logic. Good for quick fielding, less suited for diagnosing root causes of low scores.

What it does well

  • Ready-to-use, fieldable template
  • Part of a broader conversational-survey platform
  • Education-focused template library for context

Where it falls short

  • No adaptive AI follow-up questioning tied to individual responses
  • No automated per-response quality scoring
  • No published prompt/methodology transparency for how questions are analyzed

Jotform

Online Course Instructor Feedback Form Template

A static, drag-and-drop-editable form focused specifically on instructor performance rather than full course experience (completion, materials, transfer to job). Useful if instructor evaluation is the sole goal, but narrower in scope than a full training-feedback instrument and offers no dynamic questioning.

What it does well

  • Easy visual form builder and customization
  • Purpose-built for instructor-specific feedback
  • Large template library for related use cases

Where it falls short

  • Narrower scope (instructor only, not full course/completion/application experience)
  • No adaptive AI interview to probe reasons behind ratings
  • No automated report generation or per-response scoring

Typeform

Training Feedback Form Template

A conversational one-question-at-a-time form, which reads more naturally than a grid form but is still a fixed sequence of pre-written questions. It does not adapt follow-up questions based on what a respondent actually types, so nuanced dissatisfaction reasons are left to open text fields.

What it does well

  • Polished, conversational one-at-a-time question flow
  • Strong design/branding customization
  • Mobile-friendly respondent experience

Where it falls short

  • No AI-driven adaptive follow-up on individual answers
  • No voice-based interview option
  • No automated quality scoring of responses or auto-generated analytical report

SurveyMonkey

Training Course Evaluation Template: Questions & Feedback Guide

This page functions as much as a guide to writing training-evaluation questions as a ready-to-field template, with explanatory content around the question list. It gives a solid static question bank for course evaluation but no mechanism to dig deeper into individual low scores.

What it does well

  • Educational context and question-writing guidance alongside the template
  • Backed by a well-established survey platform with broad reporting features
  • Question bank covers common evaluation angles

Where it falls short

  • Presented partly as a guide rather than a purely fielding-ready instrument
  • No adaptive AI follow-up interview or voice interview option
  • No transparent prompt methodology or automated per-response quality scoring

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.