Evaluates how effectively empty-state screens communicate value, guide first actions, and support onboarding for new or reset users. Use after a user's first session to identify friction points and optimize empty-state design.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
22
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome, and thank you for participating! This brief survey asks about your experience with empty states during today's session. It should take about 5–7 minutes.
Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported in aggregate only.
Your feedback will be used to improve our onboarding experience.
Q2
Multiple Choice
Which platform did you primarily use for today's session?
Web (desktop/laptop)
Mobile web (browser on phone)
iOS app
Android app
Other
Q3
Multiple Choice
Which of the following best describes your account status before today?
Brand-new account
Reset or cleared data on an existing account
Returning user starting a new project or space
Not sure
Q4
Dropdown
Before today, how familiar were you with this type of product?
Not at all familiar
Slightly familiar
Moderately familiar
Very familiar
Extremely familiar
Q5
Multiple Choice
During today's session, did you encounter any empty states (screens with no content yet, such as an empty dashboard or blank project)?
Yes, several
Yes, at least one
No
Not sure
Q6
Multiple Choice
Which of the following next actions did the empty state(s) suggest? Select all that apply.
Create or upload something
Connect an integration
Invite teammates or collaborators
Explore a template or library
Watch a tutorial
View sample data or a demo
Adjust settings or configuration
None / no suggestion
Other
Q7
Opinion Scale
Thinking about the empty state(s) you encountered, how well did they explain the feature's value or purpose?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q8
Opinion Scale
How clear was the headline or main message in the empty state?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q9
Opinion Scale
How clear was the visual or illustration in the empty state?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q10
Opinion Scale
How clear was the call-to-action button or link in the empty state?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q11
Opinion Scale
The text in the empty state was the right length for me to understand it.
How confident were you about what to do next after seeing the empty state?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q13
Multiple Choice
What did you do immediately after seeing the empty state?
Took the suggested action
Did something else in the product
Looked for help or documentation
Left the product for now
Q14
Ranking
Please rank the following ways to help you get started, from most to least helpful.
Drag to order (top = most important)
Guided checklist
Pre-filled sample data
Short video or tour
Templates to choose from
One-click default setup
Contextual tips or tooltips
Q15
Opinion Scale
Based on today's experience, how likely are you to continue using this product?
Range: 1 – 7
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q16
Opinion Scale
Overall, how would you rate the quality of the empty-state experience during today's session?
Range: 1 – 7
Min: Very poorMid: NeutralMax: Excellent
Q17
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about your empty-state experience today.
Max chars
Q18
AI Interview
We'd love to understand your experience in more detail. An AI moderator will ask a couple of follow-up questions based on your earlier answers.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 7
Q19
Dropdown
Which role best describes you?
Product management
Design / UX
Engineering / Development
Data / Analytics
Marketing / Sales
Operations / Support
Student
Other
Prefer not to say
Q20
Dropdown
Where are you located?
North America
Europe
Asia
South America
Africa
Oceania
Prefer not to say
Q21
Dropdown
What is your age range?
Under 18
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q22
Chat Message
Thank you for your time and thoughtful feedback! Your responses will help us improve the onboarding experience.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
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AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
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