All Templates

Empty State UX Onboarding Survey Template (New/Reset Users)

Measure how well empty states communicate value, guide first actions, and boost onboarding for new or reset users. Launch this ready-to-use UX survey template.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
multiple choice
Which platform did you use for today’s session?
  • Web (desktop/laptop)
  • Mobile web (browser on phone)
  • iOS app
  • Android app
  • Other
Q2
multiple choice
What best describes your account status before today?
  • Brand-new account
  • Reset or cleared data on an existing account
  • Returning user starting a new project/space
  • Not sure
Q3
multiple choice
Attention check: Please select “I understand.”
  • I understand
  • I do not understand
Q4
multiple choice
During today’s session, did you encounter any empty states?
  • Yes, several
  • Yes, at least one
  • No
  • Not sure
Q5
opinion scale
How well did the empty state explain the feature’s value?
Q6
multiple choice
Which next actions did the empty state suggest?
  • Create or upload something
  • Connect an integration
  • Invite teammates/collaborators
  • Explore a template or library
  • Watch a tutorial
  • View sample data or a demo
  • Adjust settings or configuration
  • None/No suggestion
  • Other
Q7
rating
How confident were you about your next step after seeing the empty state?
Q8
multiple choice
What did you do immediately after seeing the empty state?
  • Took the suggested action
  • Did something else in the product
  • Looked for help or documentation
  • Left the product for now
  • I did not see an empty state
Q9
matrix
Please rate how clear each aspect of the empty state was.
Q10
opinion scale
How concise was the empty-state copy?
Q11
ranking
Rank the following ways to help you get started (most to least helpful).
Q12
dropdown
Before today, how familiar were you with this type of product?
Q13
opinion scale
How likely are you to continue using the product after today’s empty-state experience?
Q14
dropdown
Which role best describes you?
Q15
dropdown
Where are you located?
Q16
dropdown
What is your age range?
Q17
chat message
Welcome! This brief survey asks about your experience with empty states during today’s session. It should take about 5–7 minutes. Thanks for helping us improve.
Q18
long text
Anything else you’d like to share about your empty-state experience today?
Max 600 chars
Q19
ai interview
AI Interview: 2 Follow-up Questions on your empty state experience
AI Interview
Q20
chat message
Thank you for your time and thoughtful feedback!

Ready to Get Started?

Launch your survey in minutes with this pre-built template

Empty State UX Onboarding Survey Template (New/Reset Users) - Survey Template | QuestionPunk