Q01
Message
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Undergraduate Student Experience & Satisfaction Survey
Measures how undergraduates rate advising, coursework, facilities, wellness support, and belonging, plus overall satisfaction and improvement priorities. Built for provosts, deans of students, and institutional research teams. The AI follow-up interview digs into the story behind each student's satisfaction score, surfacing specific moments and unmet needs that ratings alone miss.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
14 questions · ~7 min
Q02
Multiple ChoiceRequired
What is your current class standing?
- Freshman / first-year
- Sophomore
- Junior
- Senior
- Fifth-year or beyond
- Other
Q03
MatrixRequired
How satisfied are you with each part of your undergraduate experience?
7 rows × 5 columns
- Academic advising
- Course quality and rigor
- Campus facilities and resources
- Mental health and wellness services
- Career services and internship support
- +2 more
Columns: Very dissatisfied · Dissatisfied · Neutral · Satisfied · Very satisfied
Q04
Opinion ScaleRequired
Overall, how satisfied are you with your undergraduate experience so far?
Scale: 0 – 10
Min:Not at all satisfiedMax:Extremely satisfied
Q05
Multiple Choice
In the past academic term, how often did you use academic support resources such as tutoring, office hours, or a writing/study center?
- Never
- Once or twice
- A few times a month
- Weekly or more
Q06
Best–Worst Trade-off (MaxDiff)Required
Which of these, if improved, would make the biggest difference to your undergraduate experience?
- More available academic advising appointments
- Expanded mental health and counseling services
- More career services and internship support
- Increased financial aid or affordability support
- Better campus housing options
- More diverse clubs and extracurricular activities
- Improved classroom technology and facilities
Pick best & worst per setBest:Would improve my experience mostWorst:Would improve my experience least
Q07
Opinion Scale
How strongly do you feel a sense of belonging to your campus community?
Scale: 1 – 7
Min:Not at allMax:Extremely strongly
Q08
Rating Scale
How would you rate the overall value of your undergraduate education relative to its cost?
Range: 1 – 5
Min:Poor valueMax:Excellent value
Q09
AI Interview
Ask the respondent to explain the reasoning behind their overall satisfaction score, anchoring on a specific recent experience (a class, an advising interaction, a campus event) that shaped that number. If their belonging score was low, probe what makes them feel disconnected and from whom (peers, faculty, or the institution). If they picked a top improvement priority in the trade-off question, ask what a better version of that resource would look like in practice. For very high or very low overall satisfaction, dig into whether that view is recent or has been consistent since they arrived.
Q10
Multiple Choice
Which of the following have you personally experienced this academic year? (Select all that apply)
- Financial stress or affordability concerns
- Heavy academic workload or time management struggles
- Mental health or wellness challenges
- Feeling disconnected from peers or campus community
- Balancing work or family obligations with school
- Uncertainty about career path or major
- None of these
Q11
Multiple Choice
What is your age range? (Optional)
- 18 or younger
- 19-20
- 21-22
- 23-25
- 26 or older
- Prefer not to say
Q12
Multiple Choice
How do you describe your gender? (Optional)
- Woman
- Man
- Non-binary
- Prefer not to say
Q13
Multiple Choice
Are you the first in your immediate family to attend a four-year college or university? (Optional)
- Yes
- No
- Not sure
- Prefer not to say
Q14
Message
Thank you for sharing your experience! Your responses, along with everyone else's, go directly into a report the university uses to prioritize improvements to advising, wellness support, and campus life.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Goes beyond a satisfaction score with an AI follow-up interview that asks respondents to explain the reasoning behind their rating, surfacing specific moments and unmet needs ratings alone miss
- Covers the full institutional research picture in one flow: advising, coursework, facilities, wellness, and belonging via a satisfaction matrix, plus a dedicated belonging scale and a max-diff to prioritize what to improve
- Includes demographic and equity-relevant context (first-generation status, age range, gender, class standing) so provosts and deans can segment results without a separate survey
- Every response is automatically quality-scored and rolled into an auto-generated report, with transparent prompts showing exactly what the AI asked and why
QuestionPro
Undergraduate experience survey questions + sample questionnaire templateThis is a genuine undergraduate experience template with a sample question set covering academics, facilities, and satisfaction, aimed at the same institutional research audience. It reads as a static questionnaire rather than an interactive interview experience, and the page functions partly as a guide with sample questions alongside the template itself. No mention of AI-driven follow-up or per-response scoring.
What it does well
- Purpose-built for the undergraduate experience use case with sample questions tailored to that population
- Backed by an established survey platform with broad question-type and distribution support
- Provides example questionnaire language that researchers can adapt quickly
Where it falls short
- No adaptive AI follow-up interview — cannot probe why a student gave a particular satisfaction score
- No automated per-response quality scoring or auto-generated qualitative reports described on the page
- No transparent, published interview prompts — respondents get fixed questions only
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.