A resident feedback instrument for municipalities and civic organizations to assess sidewalk accessibility, physical condition, ADA barriers, and maintenance priorities. Designed for community-wide distribution to inform walkability planning and repair prioritization.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
20
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome to the Neighborhood Sidewalk Accessibility & Condition Survey.
This survey is being conducted to understand residents' experiences with sidewalk accessibility, condition, and maintenance in your area. Your responses will help inform decisions about sidewalk repairs and improvements.
Participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions and experiences. All responses are confidential and will be reported only in aggregate.
The survey takes approximately 6–8 minutes to complete. Thank you for your time.
Q2
Multiple Choice
How often do you use sidewalks near where you live?
Daily
A few times a week
About weekly
About monthly
Rarely/Never
Q3
Multiple Choice
What are your main reasons for using sidewalks? Select all that apply.
Commuting to work or school
Exercise or recreation
Errands or shopping
Accessing public transit
Leisure walks with family or pets
Accessing healthcare or services
Other (please specify)
Q4
Multiple Choice
When traveling on sidewalks, do you use any of the following? Select all that apply.
Cane
Crutches
Walker
Manual wheelchair
Power wheelchair or scooter
Stroller
White cane or low-vision aid
Other mobility aid
None of the above
Q5
Opinion Scale
Overall, how accessible are sidewalks in your area?
Range: 1 – 5
Min: Not at all accessibleMid: NeutralMax: Extremely accessible
Q6
Multiple Choice
In the past 3 months, which of the following sidewalk issues have you personally encountered? Select all that apply.
Cracked, uneven, or broken pavement
Missing or damaged curb ramps
Sidewalks too narrow for comfortable use
Overgrown vegetation blocking the path
Poor lighting along sidewalks
Standing water or drainage problems
Lack of tactile or visual accessibility cues
No sidewalk available on my route
None of the above
Q7
Multiple Choice
Last winter, how often were sidewalks near you cleared within 24 hours after snow or ice?
Always
Often
Sometimes
Rarely
Never
Not applicable (no snow/ice in my area)
Q8
Opinion Scale
In the past 3 months, how often did you encounter blocked sidewalks (e.g., due to construction, parked vehicles, or equipment)?
Range: 1 – 5
Min: NeverMid: NeutralMax: Very often
Q9
Opinion Scale
How safe do you feel using sidewalks in your area during the daytime?
Range: 1 – 5
Min: Not at all safeMid: NeutralMax: Extremely safe
Q10
Opinion Scale
How safe do you feel using sidewalks in your area after dark?
Range: 1 – 5
Min: Not at all safeMid: NeutralMax: Extremely safe
Q11
Ranking
Please rank the following potential sidewalk improvements from highest to lowest priority.
Drag to order (top = most important)
Fix uneven or broken pavement
Add or repair curb ramps
Improve snow and ice clearance
Ensure safe detours around construction
Trim vegetation and keep sidewalks clear
Widen narrow sidewalk segments
Improve lighting along sidewalks
Q12
Multiple Choice
In the past 12 months, how have you reported sidewalk issues, if at all? Select all that apply.
311 or mobile app
City website form
Phone or email to city offices
In person at a city office or meeting
Social media
Neighborhood association or community group
I have not reported any sidewalk issues
Q13
Long Text
If you feel comfortable, please name the nearest intersection or block where you frequently experience sidewalk issues. Avoid sharing exact addresses or personal details.
Max chars
Q14
AI Interview
Based on your responses throughout this survey, please share any additional thoughts or experiences about sidewalk accessibility and upkeep in your area. Our AI moderator may ask a brief follow-up question to better understand your perspective.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 4
Q15
Multiple Choice
What is your age group?
17 or under
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q16
Multiple Choice
How do you describe your gender?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q17
Multiple Choice
Which of the following best describes the area where you live?
Urban core or downtown
Suburban area
Small town
Rural area
Outside the city limits
Prefer not to say
Q18
Multiple Choice
What is the highest level of education you have completed?
Less than high school
High school or equivalent
Some college or associate degree
Bachelor's degree
Graduate or professional degree
Prefer not to say
Q19
Multiple Choice
What is your current employment status?
Working full-time
Working part-time
Self-employed
Student
Homemaker or caregiver
Retired
Unemployed
Unable to work
Prefer not to say
Q20
Chat Message
Thank you for completing this survey. Your feedback will be used to help prioritize sidewalk improvements in our community. If you have urgent sidewalk safety concerns, please contact your local public works department directly.
Frequently Asked Questions
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