Measures user expectations and pain points for tab bars, gestures, menus, and feature discoverability in mobile apps. Designed for UX researchers seeking actionable insights to optimize mobile navigation patterns.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
24
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey explores your expectations for mobile app navigation, gestures, and feature discoverability. It should take approximately 6–8 minutes.
Your participation is entirely voluntary, and you may stop at any time. All responses are anonymous and will be reported only in aggregate for research purposes. There are no right or wrong answers — we value your honest opinions.
Thank you for contributing!
Q2
Multiple Choice
In the last 7 days, how often did you use mobile apps on your phone?
Multiple times a day
About once a day
A few times this week
Once this week or less
Not at all
Q3
Multiple Choice
Where do you expect the main tab bar to appear in most apps?
Bottom of the screen
Top of the screen
Floating or hidden until swipe
No tab bar; navigation in a side menu
Q4
Dropdown
In a typical consumer app, how many main tabs feel ideal?
2 or fewer
3
4
5
6 or more
Q5
Multiple Choice
For tab items, which presentation do you prefer?
Icon + text label
Icon only
Text label only
Depends on the context
Q6
Ranking
Rank the following from most to least important when it comes to main tab labels and icons.
Drag to order (top = most important)
Clear wording
Recognizable icons
Consistency across screens
Short labels
Keeping the number of tabs low
Q7
Multiple Choice
Which of the following gestures do you generally expect to work by default in mobile apps? Select all that apply.
Swipe left/right to switch tabs
Swipe from the left edge to go back
Pull down to refresh
Long-press on a tab to see more
Double-tap to like or favorite
Pinch to zoom on images
Other (please specify)
None of these
Q8
Dropdown
In the last 30 days, how often did a gesture do something unexpected in any app?
Never
1–2 times
3–5 times
6–10 times
More than 10 times
Not sure
Q9
Opinion Scale
Thinking about the apps you use most, how easy or hard was it to find the app's settings or preferences in the last 30 days?
Range: 1 – 7
Min: Very hard to findMid: NeutralMax: Very easy to find
Q10
Opinion Scale
How easy or hard was it to find account or profile information?
Range: 1 – 7
Min: Very hard to findMid: NeutralMax: Very easy to find
Q11
Opinion Scale
How easy or hard was it to find a specific feature you knew existed but had to search for?
Range: 1 – 7
Min: Very hard to findMid: NeutralMax: Very easy to find
Q12
Opinion Scale
How easy or hard was it to find help or support options?
Range: 1 – 7
Min: Very hard to findMid: NeutralMax: Very easy to find
Q13
Multiple Choice
When a brand-new feature appears in an app, where would you look for it first?
A new tab in the bar
The More/… menu
On the Home screen
In Search
Floating action button
I wait for a prompt or tutorial
Q14
Multiple Choice
Which of the following help you notice a new feature without feeling interrupted? Select all that apply.
"New" badge on a tab or icon
A short tooltip or coachmark
A "What's new" screen after update
A contextual nudge the first time it's relevant
Release notes or email
Other (please specify)
None of these
Q15
Opinion Scale
Overall, how satisfied are you with navigation in the mobile apps you use most?
Range: 1 – 7
Min: Not at all satisfiedMid: NeutralMax: Extremely satisfied
Q16
Opinion Scale
How likely are you to recommend the navigation design of your most-used app to a friend or colleague as an example of good UX?
Range: 1 – 7
Min: Not at all likelyMid: NeutralMax: Extremely likely
Q17
Long Text
Describe a recent time (in the last 30 days) when you couldn't find something in an app. What did you try, and what happened?
Max chars
Q18
AI Interview
Based on your earlier responses, we'd like to explore your mobile navigation experiences in a bit more depth.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q19
Dropdown
What is your age group?
Under 18
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q20
Dropdown
Where do you primarily live?
Africa
Asia
Europe
Latin America & Caribbean
Middle East
North America
Oceania
Prefer not to say
Q21
Multiple Choice
What is your primary mobile operating system?
Android
iOS
Other
Prefer not to say
Q22
Multiple Choice
Do you work in app design, product management, or software development?
Yes
No
Prefer not to say
Q23
Multiple Choice
Do you regularly use any accessibility features on your phone (e.g., larger text, screen reader, voice control)?
Yes
No
Prefer not to say
Q24
Chat Message
Thank you for participating! Your feedback will help improve mobile app navigation experiences. If you have any questions about this research, please contact the study team.
Frequently Asked Questions
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