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Mobile App Navigation UX Survey Template

Measure user expectations for tabs, gestures, menus, and feature discoverability in mobile apps. Uncover navigation pain points to optimize your mobile UX.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
chat message
Welcome! This brief survey asks about your expectations for mobile app navigation, gestures, and finding features. There are no right or wrong answers. Thanks for sharing your experience.
Q2
multiple choice
In the last 7 days, how often did you use mobile apps on your phone?
  • Multiple times a day
  • About once a day
  • A few times this week
  • Once this week or less
  • Not at all
Q3
multiple choice
Where do you expect the main tab bar to appear in most apps?
  • Bottom of the screen
  • Top of the screen
  • Floating or hidden until swipe
  • No tab bar; navigation in a side menu
Q4
dropdown
In a typical consumer app, how many main tabs feel ideal?
Q5
multiple choice
For tab items, which presentation do you prefer?
  • Icon + text label
  • Icon only
  • Text label only
  • Depends on the context
Q6
ranking
Rank what matters most for main tab labels and icons (top = most important).
Q7
multiple choice
Which gestures do you generally expect to work by default in mobile apps?
  • Swipe left/right to switch tabs
  • Swipe from the left edge to go back
  • Pull down to refresh
  • Long-press on a tab to see more
  • Double-tap to like or favorite
  • Pinch to zoom on images
Q8
numeric
In the last 30 days, how many times did a gesture do something unexpected in any app?
Q9
matrix
Thinking about the apps you use most, how easy or hard was it to find each of the following in the last 30 days?
Q10
multiple choice
When a brand-new feature appears, where would you look first?
  • A new tab in the bar
  • The More/… menu
  • On the Home screen
  • In Search
  • Floating action button
  • I wait for a prompt
Q11
multiple choice
What helps you notice a new feature without feeling interrupted?
  • "New" badge on a tab or icon
  • A short tooltip or coachmark
  • A "What’s new" screen after update
  • A contextual nudge the first time it’s relevant
  • Release notes or email
  • None of these
Q12
multiple choice
Attention check: To confirm you’re paying attention, please select "I am paying attention".
  • I am paying attention
  • I prefer not to answer
  • I don’t use mobile apps
  • Please skip this question
Q13
rating
Overall, how satisfied are you with navigation in the mobile apps you use most?
Q14
long text
Describe a recent time (in the last 30 days) when you couldn’t find something in an app. What did you try, and what happened?
Max 600 chars
Q15
dropdown
What is your age group?
Q16
dropdown
Where do you primarily live?
Q17
multiple choice
What is your primary mobile operating system?
  • Android
  • iOS
  • Other
  • Prefer not to say
Q18
multiple choice
Do you work in app design, product, or development?
  • Yes
  • No
  • Prefer not to say
Q19
multiple choice
Do you regularly use any accessibility features on your phone (e.g., larger text, screen reader)?
  • Yes
  • No
  • Prefer not to say
Q20
long text
Any final comments or clarifications about your mobile navigation expectations?
Max 600 chars
Q21
ai interview
AI Interview: 2 Follow-up Questions on your mobile navigation responses
AI Interview
Q22
chat message
Thank you for participating! Your feedback helps improve mobile navigation experiences.

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Mobile App Navigation UX Survey Template - Survey Template | QuestionPunk