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User Trust in Platform Transparency Reports

Measures how users interpret, trust, and engage with online platforms' transparency reports. Designed for researchers and compliance teams evaluating perceived clarity, credibility, and improvement opportunities.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

25

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome! This survey explores your views on transparency reports published by online platforms. It should take approximately 5–7 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential, anonymized, and will be reported only in aggregate for research purposes.
Q2
Chat Message
For this survey, 'transparency reports' refer to periodic summaries published by online platforms detailing their policy enforcement activities (e.g., content removals, account actions, appeals outcomes, government data requests).
Q3
Multiple Choice
Before today, had you heard of transparency reports published by online platforms?
  • Yes
  • No
  • Not sure
Q4
Dropdown
When did you last read or review a transparency report from an online platform?
  • In the last 30 days
  • 31–90 days ago
  • 3–6 months ago
  • More than 6 months ago
  • I have not read one
  • Not sure
Q5
Multiple Choice
Which platforms' transparency reports have you read or reviewed? Select all that apply.
  • Meta (Facebook/Instagram)
  • Google/YouTube
  • X (Twitter)
  • TikTok
  • Microsoft/LinkedIn
  • Reddit
  • Snapchat
  • Apple
  • None of these
  • Other
  • Not sure
Q6
Chat Message
<p>Please read the following fictional excerpt from a transparency report.</p><p>---</p><p><strong>Sample Transparency Report (Fictional)</strong></p><p>Reporting period: January–June 2024</p><p>Reports reviewed: 50,000</p><p>Actions taken: 12,000 account suspensions; 20,000 content removals</p><p>Violation categories: Spam (45%), Harassment (25%), Hate speech (18%), Child safety (12%)</p><p>---</p><p>The next few questions will ask about this excerpt.</p>
Q7
Multiple Choice
According to the excerpt you just read, how many account suspensions were reported?
  • 5,000
  • 12,000
  • 20,000
  • 50,000
Q8
Multiple Choice
Which violation category had the highest percentage in the excerpt?
  • Spam
  • Harassment
  • Hate speech
  • Child safety
Q9
Opinion Scale
How clear was the example excerpt overall?
Range: 1 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q10
Opinion Scale
Overall, how much do you trust transparency reports published by online platforms?
Range: 1 7
Min: Do not trust at allMid: NeutralMax: Trust completely
Q11
Opinion Scale
How confident are you that transparency reports accurately reflect what platforms are actually doing?
Range: 1 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q12
Opinion Scale
How likely are you to read the next transparency report you come across?
Range: 1 7
Min: Extremely unlikelyMid: NeutralMax: Extremely likely
Q13
Opinion Scale
To what extent do you agree or disagree: Transparency reports help hold online platforms accountable for their decisions.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q14
Opinion Scale
To what extent do you agree or disagree: Transparency reports are published frequently enough to be useful.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q15
Opinion Scale
To what extent do you agree or disagree: The data in transparency reports is detailed enough for me to draw my own conclusions.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q16
Opinion Scale
To what extent do you agree or disagree: I believe online platforms selectively present data in transparency reports to make themselves look better.
Range: 1 7
Min: Strongly disagreeMid: NeutralMax: Strongly agree
Q17
Multiple Choice
Which features would most improve your understanding of transparency reports? Select up to three.
  • Key takeaways summary
  • Charts and visuals
  • Methodology notes
  • Examples of enforcement actions
  • Raw data download
  • Glossary of terms
  • Search and filter tools
  • Comparative trends over time
  • Other
Q18
Long Text
Based on your responses in this survey, what single change would most increase your trust in or understanding of transparency reports?
Max chars
Q19
AI Interview
We'd like to explore your thoughts on transparency reports in a bit more depth. An AI moderator will ask you a couple of follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 6
Q20
Dropdown
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q21
Multiple Choice
Which of the following best describes your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q22
Dropdown
In which country do you currently reside?
  • United States
  • United Kingdom
  • Canada
  • Australia
  • India
  • Other
  • Prefer not to say
Q23
Dropdown
What is the highest level of education you have completed?
  • Less than high school
  • High school or equivalent
  • Some college / associate degree
  • Bachelor's degree
  • Postgraduate degree
  • Prefer not to say
Q24
Dropdown
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Unemployed
  • Retired
  • Homemaker / caregiver
  • Prefer not to say
Q25
Chat Message
Thank you for completing this survey. Your responses have been recorded and will contribute to research on how transparency reports can better serve users. We appreciate your time.

Frequently Asked Questions

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