Measures new users' first-session experience, onboarding guidance effectiveness, and time-to-value discovery to identify activation friction and improve early retention.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
20
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome, and thank you for taking part in this survey about your first experience with our product.
This survey takes approximately 5–7 minutes. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions.
All responses are confidential, will be anonymized, and reported only in aggregate to help us improve the onboarding experience.
Q2
Long Text
Which product or app is this feedback about? Please include the name and version if known.
Max chars
Q3
Dropdown
Which platform did you use during your first session?
Web (browser)
iOS app
Android app
Windows desktop
macOS desktop
Other (please specify)
Q4
Opinion Scale
Overall, how would you rate your first-run experience?
Range: 1 – 7
Min: Very poorMid: NeutralMax: Excellent
Q5
Multiple Choice
What did you try to do first during your initial session?
Explore the interface
Complete initial setup
Create my first item or project
Import or upload data
Invite someone or share
View a dashboard or results
Adjust settings or preferences
Other (please specify)
Q6
Multiple Choice
Which onboarding elements did you encounter during your first session? (Select all that apply)
Welcome tour or walkthrough
Tooltips or hover hints
Empty states with tips
Sample or demo content
Checklist of steps
In-product messages or modals
Contextual help or '?' icons
None of these
Other (please specify)
Q7
Opinion Scale
Overall, how helpful were the onboarding elements you encountered during your first session?
Range: 1 – 7
Min: Not at all helpfulMid: NeutralMax: Extremely helpful
Q8
Opinion Scale
The onboarding guidance made it clear what to do next during my first session.
When did you first feel the product's value (your "aha" moment) during your first session?
Within the first 3 minutes
3–10 minutes
10–30 minutes
After 30+ minutes
I did not experience an 'aha' moment
Q10
Long Text
Briefly describe your first "aha" moment (if any) and what triggered it.
Max chars
Q11
Opinion Scale
After your first session, how confident were you in completing basic tasks on your own?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q12
Multiple Choice
Which of the following friction points, if any, did you experience during your first session? (Select all that apply)
Confusing navigation
Unclear terminology
Too many steps
Missing or hard-to-find guidance
Performance or loading issues
Bugs or errors
None of these
Other (please specify)
Q13
Long Text
Was there any guidance or information that was missing or unclear during your first session?
Max chars
Q14
Opinion Scale
How likely are you to continue using this product?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q15
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your first-run experience?
Max chars
Q16
AI Interview
We'd like to learn a bit more about your first-session experience. Our AI moderator will ask a couple of brief follow-up questions based on your earlier responses.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q17
Dropdown
What is your age group?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q18
Multiple Choice
How do you describe your gender? (Select all that apply)
Woman
Man
Non-binary
Another gender identity
Prefer not to say
Q19
Dropdown
Where do you currently live?
Africa
Asia
Europe
Middle East
North America
Oceania
South America
Prefer not to say
Q20
Chat Message
Thank you for your time — your feedback will directly help us improve the onboarding experience for new users.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
We reply within 24 hours, often much sooner. Include key details in your message to help us assist you faster.