Q01
Long Text
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First-Session Onboarding & Activation Survey
Measures new users' first-session experience, onboarding guidance effectiveness, and time-to-value discovery to identify activation friction and improve early retention.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
20 questions · ~4 min
Q02
Long Text
Which product or app is this feedback about? Please include the name and version if known.
Q03
Multiple Choice
Which onboarding elements did you encounter during your first session? (Select all that apply)
Q04
Long Text
When did you first feel the product's value (your "aha" moment) during your first session?
Q05
Long Text
After your first session, how confident were you in completing basic tasks on your own?
Q06
Long Text
How likely are you to continue using this product?
Q07
Long Text
What is your age group?
Q08
Long Text
Thank you for your time — your feedback will directly help us improve the onboarding experience for new users.
Q09
Long Text
Which platform did you use during your first session?
Q10
Long Text
Overall, how helpful were the onboarding elements you encountered during your first session?
Q11
Long Text
Briefly describe your first "aha" moment (if any) and what triggered it.
Q12
Multiple Choice
Which of the following friction points, if any, did you experience during your first session? (Select all that apply)
Q13
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your first-run experience?
Q14
Multiple Choice
How do you describe your gender? (Select all that apply)
Q15
Long Text
Overall, how would you rate your first-run experience?
Q16
Long Text
The onboarding guidance made it clear what to do next during my first session.
Q17
Long Text
Was there any guidance or information that was missing or unclear during your first session?
Q18
AI Interview
We'd like to learn a bit more about your first-session experience. Our AI moderator will ask a couple of brief follow-up questions based on your earlier responses.
Q19
Long Text
Where do you currently live?
Q20
Multiple Choice
What did you try to do first during your initial session?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.