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Holiday Request Process Experience Survey

Measures how easy, fair, and timely your team's holiday and annual leave request process feels, from submission method to manager response time. Built for HR and people-ops teams auditing time-off systems, with an AI follow-up interview that reconstructs what really happened the last time a request was delayed or denied.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

14 questions · ~7 min
Q01
Message

Hi! We're reviewing how holiday (annual leave) requests get submitted and approved here, and want your honest experience. This should take about 8 minutes.

Q02
Multiple ChoiceRequired

How do you currently submit a holiday request?

  • Through an HR/leave management system
  • By email to my manager
  • In person or a verbal request
  • Through a paper form
  • Other
Q03
Opinion ScaleRequired

How easy or difficult is it to submit a holiday request?

Scale: 1 – 5
Min:Very difficultMax:Very easy
Q04
Opinion ScaleRequired

How satisfied are you with how quickly your holiday requests get approved or denied?

Scale: 1 – 7
Min:Very dissatisfiedMax:Very satisfied
Q05
Rating ScaleRequired

How fair does the approval process feel, compared to how requests are handled for your colleagues?

Range: 1 – 5
Min:Very unfairMax:Very fair
Q06
MatrixRequired

How much do you agree with each statement about your organization's holiday process?

4 rows × 5 columns
  • The holiday policy (how much leave I have, blackout dates, etc.) is clearly explained
  • My manager responds to requests within a reasonable time
  • The system or process I use is reliable and rarely causes errors
  • I can easily see my remaining holiday balance at any time
Columns: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q07
Multiple ChoiceRequired

In the last year, how much advance notice did you typically give when requesting holiday?

  • Less than 1 week
  • 1-2 weeks
  • 2-4 weeks
  • More than 4 weeks
  • I don't usually request in advance
Q08
Multiple ChoiceRequired

In the last 12 months, has one of your holiday requests been denied or significantly delayed?

  • Yes
  • No
Q09
AI Interview

Reconstruct what happened the last time this person's holiday request was denied or significantly delayed (or, if they answered 'No', the last time they worried it might be): what they requested, how much notice they gave, how the decision was communicated, and how it affected their plans. If they describe the process as generally fine, push for one concrete recent example rather than accepting a general impression, and ask what single change would most improve their trust in the process.

Q10
Long Text

What's one change that would make requesting holiday easier or fairer at your organization?

Q11
Multiple Choice

Which area of the business do you work in?

  • Operations
  • Sales
  • Customer Support
  • Engineering/IT
  • Finance/HR
  • Other
  • Prefer not to say
Q12
Multiple Choice

How long have you worked at this organization?

  • Less than 6 months
  • 6 months to 2 years
  • 2 to 5 years
  • More than 5 years
  • Prefer not to say
Q13
Multiple Choice

What's your employment type?

  • Full-time
  • Part-time
  • Contractor/Temporary
  • Prefer not to say
Q14
Message

Thank you for sharing your experience! Your answers will feed directly into a review of our holiday request process, aimed at making requests faster and fairer to submit.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Goes beyond capturing a single request to measure the whole process — ease of submission, speed of response, and perceived fairness versus how other absence types are handled
  • Includes an AI follow-up interview that reconstructs the specific circumstances the last time a request was denied or significantly delayed, surfacing detail a static form can't
  • Combines scaled and matrix questions with an open-ended 'what would make this fairer' prompt, then rolls everything into an auto-generated report for HR/people-ops review
  • Segments responses by business area, tenure, and employment type so people-ops teams can see if delays or unfairness cluster in specific groups

Jotform

Holiday Request Form Template

This is a transactional form for employees to submit a holiday request (dates, reason, approver), not a survey measuring how fair or timely the process feels. It's fielding-ready as a submission form but isn't built to audit or diagnose the request process itself. Good for replacing a paper/email request workflow, not for experience measurement.

What it does well

  • Simple, ready-to-use form for capturing leave request details
  • Jotform's drag-and-drop builder allows easy customization of fields
  • Likely integrates with Jotform's broader form/workflow ecosystem

Where it falls short

  • Captures a single request, not an audit of the overall approval experience or fairness
  • No adaptive follow-up questioning — static fields only, so a denied or delayed request can't be reconstructed in detail
  • No built-in scoring or report generation to surface systemic issues across employees

SurveySparrow

Holiday Request Form Template | Streamline Holiday Requests

Also framed as a request-submission form rather than a process-experience survey — the emphasis is on streamlining the act of requesting leave, not measuring perceived fairness or approval timeliness. SurveySparrow's conversational UI makes it pleasant to fill out, but the template itself doesn't probe why a request was denied or delayed. It's fielding-ready for intake, not for auditing the system.

What it does well

  • Conversational, chat-style form format that's quick for employees to complete
  • Likely supports basic branching logic within SurveySparrow's platform
  • Positioned specifically for HR leave-request workflows

Where it falls short

  • No adaptive AI interview to reconstruct what happened around a specific denied/delayed request
  • Doesn't measure fairness relative to other absence types or satisfaction with approval speed
  • No transparent, published methodology for how responses are scored or reported

Typeform

Holiday Request Form Template

Another request-intake form (dates, employee info, approval routing) rather than a survey instrument for evaluating the fairness or timeliness of the process. Typeform's one-question-at-a-time design is polished, but there's no mechanism here to dig into a specific bad experience or produce an HR-ready audit report. Useful as a front-end for submitting leave, not for measuring the system around it.

What it does well

  • Polished, one-question-at-a-time UX that's well suited to mobile completion
  • Easy to customize with Typeform's design tools
  • Simple enough for quick employee self-service leave submission

Where it falls short

  • Static question set with no adaptive probing into denied or delayed requests
  • No voice-based interview option or guided task/screen-share capability
  • No automated per-response quality scoring or auto-generated audit report

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