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Customer Favorite Things Preference Profile

A personalization intake used by retailers, subscription boxes, personal stylists, and hospitality/concierge teams to learn what a customer genuinely loves — favorite categories, aesthetics, flavors, and current go-to brands — so recommendations and gifts land. An AI follow-up interview digs into the emotional 'why' behind their stated favorite to surface details a checkbox list can't capture.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

13 questions · ~7 min
Q01
Message

Hi! We'd love to get to know your tastes better so we can personalize what we recommend, send, or plan for you. This takes about 7 minutes — there are no wrong answers, just tell us what you actually like.

Q02
Multiple ChoiceRequired

Which of these do you most enjoy receiving or experiencing? (Pick all that apply)

  • Food & drink
  • Beauty & wellness
  • Fashion & accessories
  • Home & décor
  • Books & entertainment
  • Travel & experiences
Q03
RankingRequired

Rank these styles from most 'you' to least 'you'.

  1. Minimalist / clean
  2. Bold / colorful
  3. Classic / timeless
  4. Trendy / of-the-moment
  5. Cozy / comfort-focused
Drag to rank
Q04
Point AllocationRequired

If we could only spend a $100 budget getting you things you'd love, how would you split it across these categories?

  • Food & drink
  • Beauty & wellness
  • Fashion & accessories
  • Home & lifestyle
  • Books & media
Allocate 100 points
Q05
MatrixRequired

How do you feel about each of these?

6 rows × 3 columns
  • Sweet flavors
  • Savory flavors
  • Bright, bold colors
  • Neutral, muted colors
  • Fragrance-heavy products
  • +1 more
Columns: Love it · Neutral · Not for me
Q06
Opinion ScaleRequired

How much does it matter to you when a brand's recommendations feel personally tailored to your taste, versus generic?

Scale: 17
Min:Doesn't matter to meMax:Matters a great deal
Q07
Short TextRequired

What's one brand, item, or experience you're genuinely obsessed with right now?

Q08
AI Interview

Anchor on the brand, item, or experience the respondent just named as something they're obsessed with. Probe why it resonates with them specifically — what it does for them emotionally or practically, when/how they use or think about it, and what a competitor or similar option would be missing to win them over instead. If they struggle to name anything or say 'nothing really,' pivot to exploring patterns across their other answers (categories, styles, flavors) to reconstruct their taste profile instead.

Q09
Text Highlight

Highlight any words or phrases below that sound like something you'd genuinely want to hear about or receive.

This week's picks: a small-batch citrus candle, a cozy oversized knit throw, a bold statement tote in emerald green, an artisanal dark chocolate bar, and a minimalist ceramic mug set. (Template note:…

Q10
Multiple Choice

How would you prefer to hear about things picked just for you?

  • Email
  • Text/SMS
  • App notifications
  • Phone call
  • Direct mail
Q11
Multiple Choice

Which age range do you fall into?

  • Under 18
  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q12
Multiple Choice

Which gender do you identify with?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q13
Message

Thank you for sharing your favorite things! We'll use this to personalize what we recommend, curate, or plan for you going forward — no more generic guesswork.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Opens with a short-text prompt asking for one brand, item, or experience the respondent is genuinely obsessed with, then runs an AI follow-up interview anchored on that exact answer to surface the emotional 'why' behind it — something a checklist can't do
  • Uses a constant-sum budget allocation ($100 split) and a ranking exercise to force real tradeoffs between styles and categories, rather than only asking respondents to check every box that applies
  • Includes a text-highlight exercise so respondents can flag specific words/phrases that resonate, giving stylists and concierge teams language they can reuse in outreach
  • Combines a feeling-based matrix, an opinion-scale on how much personalization matters, and channel-preference and demographic questions so results plug straight into a segmentation-ready, auto-generated report

Jotform

Teacher Favorite Things Form Template

This is a static form built for teacher-appreciation gift lists, not for retail, subscription-box, or concierge customer personalization — the audience and use case differ from ours even though the 'favorite things' concept overlaps. It's a fielding-ready template you can send as-is, with Jotform's usual form-building and integration options. There's no mechanism here for probing why someone likes what they picked; it's a checklist for gift shopping.

What it does well

  • Fielding-ready, no setup required
  • Familiar simple checklist/short-answer format for quick completion
  • Backed by Jotform's broader form and integration ecosystem

Where it falls short

  • Built for teacher gifting, not customer/retail personalization — questions won't map to brand affinity or purchase behavior
  • Static field list with no adaptive follow-up to explore the reasoning behind a stated favorite
  • No automated quality scoring or synthesized report of responses

Typeform

My Favorite Things Questionnaire Form

A general-purpose favorite-things questionnaire in Typeform's conversational one-question-at-a-time format, usable for light personalization or icebreaker purposes. It's a ready-to-send template but stays generic rather than being built specifically for retail/hospitality gifting or styling use cases. Follow-up questions, if any, are pre-scripted rather than generated from the respondent's own answer.

What it does well

  • Polished, conversational UI that's fast to complete
  • Fielding-ready template, easy to customize branding and question wording
  • Broad applicability across casual or lightweight favorites-collection use cases

Where it falls short

  • No adaptive AI interview to dig into the emotional reasoning behind a stated favorite
  • No built-in per-response quality scoring or auto-generated analysis report
  • No optional voice interview or guided screen-share task capability

SurveySparrow

Customer Preference Questionnaire Template

The closest match in intent — a fielding-ready customer preference survey aimed at businesses wanting to understand buyer likes and habits. It covers standard preference question types (multiple choice, ranking, scales) similar in structure to parts of our template. It doesn't appear to include any mechanism for adaptively interviewing a respondent about a specific favorite they name.

What it does well

  • Purpose-built for business customer-preference use cases, aligning with retail/CX teams
  • Fielding-ready with SurveySparrow's conversational survey format
  • Likely supports standard question types (ranking, multiple choice, scales) for structured preference data

Where it falls short

  • No adaptive AI follow-up interview to explore the 'why' behind a named favorite brand or item
  • No transparent, inspectable AI prompts or per-response quality scoring
  • No optional voice AI interview or guided screen-share task option

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.