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Navigation App Map Accuracy & Update Speed Assessment

Measures user perceptions of map/GPS accuracy, update timeliness, and improvement priorities in navigation apps. Designed for product and UX teams seeking to benchmark trust, identify pain points, and prioritize fixes.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

18 questions · ~4 min
Q01
Long Text

Welcome! This survey asks about your experiences with map and navigation apps — specifically how accurate and up-to-date you find them. The survey takes approximately 5–7 minutes. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate. Please proceed when you are ready.

Q02
Multiple Choice

How often do you use a map or navigation app (e.g., Google Maps, Apple Maps, Waze)?

Q03
Long Text

Overall, how confident are you that the places and addresses shown in your map app are accurate?

Q04
Long Text

Based on your experience, how quickly do map updates typically appear in your area?

Q05
Long Text

Rank the following improvements from most important to least important for your mapping experience.

Q06
Long Text

Briefly describe a recent time (within the last 90 days) when the map felt wrong or slow to update. What happened, and how did it affect you?

Q07
Long Text

What is your age?

Q08
Long Text

Thank you for your time — your feedback helps improve map quality for everyone!

Q09
Multiple Choice

Which map or navigation apps do you use regularly? Select all that apply.

Q10
Multiple Choice

In the past 30 days, which of the following map accuracy issues have you experienced? Select all that apply.

Q11
Long Text

Rank the following types of map changes from most urgent (should be updated fastest) to least urgent.

Q12
AI Interview

Based on your survey responses, we'd like to explore your map accuracy and update speed experiences in a bit more detail.

Q13
Multiple Choice

Which best describes your gender?

Q14
Long Text

When did you last use a map or navigation app?

Q15
Long Text

Overall, how much did map accuracy issues affect your ability to complete what you were trying to do in the past 30 days?

Q16
Multiple Choice

Have you ever reported a map issue or suggested an edit?

Q17
Long Text

In which region do you primarily use map apps?

Q18
Multiple Choice

What best describes the outcome of your most recent map issue report or suggested edit?

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.