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Navigation App Map Accuracy & Update Speed Survey Template

Collect user feedback on map/GPS accuracy and update speed in navigation apps. Uncover pain points, prioritize fixes, and benchmark UX. 6–8 minutes.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
multiple choice
How often do you use any map or navigation app?
  • Several times a day
  • About once a day
  • A few times a week
  • Once a week or less
  • Rarely/Never
Q2
short text
If you selected Other, please specify (optional).
Max 100 chars
Q3
dropdown
When did you last use a map or navigation app?
Q4
opinion scale
Overall, how confident are you that places and addresses shown in maps are accurate?
Q5
rating
How much did these issues affect your ability to complete what you were trying to do in the last 30 days? If none, select No impact.
Q6
multiple choice
Attention check: To confirm you are paying attention, please select Agree.
  • Strongly disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly agree
Q7
opinion scale
In your area, how quickly do map updates typically appear?
Q8
matrix
How quickly should the map reflect each change? Choose one per row.
Q9
multiple choice
Have you ever reported a map issue or suggested an edit?
  • Yes, within the last 30 days
  • Yes, within the last 12 months
  • Yes, more than a year ago
  • No, never
Q10
multiple choice
What best describes the outcome of your most recent report or suggested edit? If you have never reported anything, select I haven't reported anything.
  • It was fixed within 24 hours
  • Fixed in 2–7 days
  • Fixed in 1–4 weeks
  • Fixed after more than a month
  • Not fixed
  • I'm not sure
  • I haven't reported anything
Q11
constant sum
Allocate 100 points across the areas below to show what would most improve your mapping experience. Total must sum to 100.
Q12
long text
Briefly describe a recent time (within the last 90 days) when the map felt wrong or slow to update. What happened, and how did it affect you?
Max 600 chars
Q13
dropdown
What is your age?
Q14
multiple choice
Which best describes your gender?
  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q15
short text
If you chose self-describe, you can share it here (optional).
Max 100 chars
Q16
dropdown
Where do you primarily use map apps?
Q17
multiple choice
What is the highest level of education you have completed?
  • High school or less
  • Some college/Associate degree
  • Bachelor’s degree
  • Master’s degree
  • Doctorate
  • Other
  • Prefer not to say
Q18
multiple choice
What is your current employment status?
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Unemployed
  • Retired
  • Prefer not to say
Q19
long text
Is there anything else you want to share about map accuracy or update speed?
Max 600 chars
Q20
ai interview
AI Interview: 2 Follow-up Questions on Map Accuracy and Update Speed
AI Interview
Q21
chat message
Thanks for your time—your feedback helps improve map quality!

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Navigation App Map Accuracy & Update Speed Survey Template - Survey Template | QuestionPunk