Measures user perceptions of map/GPS accuracy, update timeliness, and improvement priorities in navigation apps. Designed for product and UX teams seeking to benchmark trust, identify pain points, and prioritize fixes.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
18
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey asks about your experiences with map and navigation apps — specifically how accurate and up-to-date you find them.
The survey takes approximately 5–7 minutes. Your participation is completely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential and will be reported only in aggregate.
Please proceed when you are ready.
Q2
Multiple Choice
How often do you use a map or navigation app (e.g., Google Maps, Apple Maps, Waze)?
Several times a day
About once a day
A few times a week
Once a week or less
Rarely or never
Q3
Multiple Choice
Which map or navigation apps do you use regularly? Select all that apply.
Google Maps
Apple Maps
Waze
MapQuest
HERE WeGo
Sygic
Other
Q4
Dropdown
When did you last use a map or navigation app?
Within the past hour
Today
In the past 3 days
In the past 7 days
In the past 30 days
More than 30 days ago
Q5
Opinion Scale
Overall, how confident are you that the places and addresses shown in your map app are accurate?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q6
Multiple Choice
In the past 30 days, which of the following map accuracy issues have you experienced? Select all that apply.
Incorrect or missing address/place
Business listed with wrong hours or status (e.g., permanently closed)
Road or route that no longer exists or was changed
GPS/blue dot positioned incorrectly
Traffic or speed data that didn't match reality
Directions that led to a wrong location
None of the above
Q7
Opinion Scale
Overall, how much did map accuracy issues affect your ability to complete what you were trying to do in the past 30 days?
Range: 1 – 7
Min: No impact at allMid: NeutralMax: Severely impacted
Q8
Opinion Scale
Based on your experience, how quickly do map updates typically appear in your area?
Range: 1 – 7
Min: Very slowlyMid: NeutralMax: Very quickly
Q9
Ranking
Rank the following types of map changes from most urgent (should be updated fastest) to least urgent.
Drag to order (top = most important)
New or changed road/intersection
Permanently closed business
Updated business hours
New speed limit or traffic regulation
New point of interest (restaurant, shop, etc.)
Construction zone or temporary closure
Q10
Multiple Choice
Have you ever reported a map issue or suggested an edit?
Yes, within the last 30 days
Yes, within the last 12 months
Yes, more than a year ago
No, never
Q11
Multiple Choice
What best describes the outcome of your most recent map issue report or suggested edit?
Fixed within 24 hours
Fixed in 2–7 days
Fixed in 1–4 weeks
Fixed after more than a month
Not fixed
I'm not sure
Q12
Ranking
Rank the following improvements from most important to least important for your mapping experience.
Drag to order (top = most important)
Faster map updates
Higher location/address accuracy
More precise GPS/blue-dot positioning
More reliable traffic and speed data
More up-to-date business info (hours, status)
Easier issue reporting and quicker fixes
More robust offline maps
Q13
Long Text
Briefly describe a recent time (within the last 90 days) when the map felt wrong or slow to update. What happened, and how did it affect you?
Max chars
Q14
AI Interview
Based on your survey responses, we'd like to explore your map accuracy and update speed experiences in a bit more detail.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q15
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q16
Multiple Choice
Which best describes your gender?
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q17
Dropdown
In which region do you primarily use map apps?
Africa
Asia
Europe
North America
South America
Oceania
Prefer not to say
Q18
Chat Message
Thank you for your time — your feedback helps improve map quality for everyone!
Frequently Asked Questions
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