Q01
Long Text
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Passenger Biometric Boarding Trust & Privacy Survey
Measures air traveler comfort, trust, and privacy expectations around facial recognition and fingerprint verification at airports. Designed for airlines, airports, and travel-tech firms researching passenger acceptance of biometric boarding systems.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
29 questions · ~4 min
Q02
Multiple Choice
Have you taken at least one commercial flight in the past 12 months?
Q03
Long Text
How comfortable would you be using facial recognition to board a flight?
Q04
Multiple Choice
Where did you use biometric verification in the past 12 months? Please select all that apply.
Q05
Long Text
How much do you trust airlines to handle your biometric data responsibly?
Q06
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about biometric verification in air travel.
Q07
Long Text
What is your age?
Q08
Long Text
Thank you for completing this survey. Your responses will help improve traveler choice, transparency, and data protections around biometric verification in air travel.
Q09
Long Text
Approximately how many one-way flights did you take in the past 12 months?
Q10
Multiple Choice
Which safeguards, if any, would increase your willingness to use biometric checks at airports? Please select all that apply.
Q11
Long Text
Overall, how much do you trust the biometric identity checks you used during air travel?
Q12
Long Text
How much do you trust airport authorities to handle your biometric data responsibly?
Q13
AI Interview
We'd like to understand your perspective on biometric verification in air travel in more depth. An AI moderator will ask you a couple of brief follow-up questions based on your earlier responses.
Q14
Multiple Choice
How do you describe your gender?
Q15
Multiple Choice
On those trips, did you use any biometric verification — such as a face scan at boarding or an automated passport eGate?
Q16
Multiple Choice
Which of the following, if any, are reasons you might hesitate to use biometric verification at airports? Please select all that apply.
Q17
Long Text
Compared with manual ID checks, how would you rate the speed of the biometric process you experienced?
Q18
Long Text
How much do you trust government agencies (e.g., border control, TSA) to handle your biometric data responsibly?
Q19
Long Text
Where do you currently live?
Q20
Multiple Choice
Which of the following concerns, if any, did you have when using biometric verification? Please select all that apply.
Q21
Long Text
How much do you trust technology vendors (the companies that build biometric systems) to handle your biometric data responsibly?
Q22
Long Text
What is the highest level of education you have completed?
Q23
Multiple Choice
Were you clearly offered a non-biometric option (e.g., manual ID check) at the point of use?
Q24
Long Text
Please rank the following potential benefits of biometric verification in air travel in order of importance to you.
Q25
Long Text
What is your current employment status?
Q26
Long Text
Briefly describe anything that worked well or poorly with the biometric process you experienced.
Q27
Long Text
In your view, what should happen to biometric data collected during your trip?
Q28
Multiple Choice
To what extent, if at all, should biometric data be used for personalization or marketing purposes?
Q29
Long Text
How clear are airport instructions and signage about biometric verification options at the airports you have used?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.