Parking App Usability & Enforcement Trust Survey Template

Collect drivers' feedback on parking app UX and trust in local enforcement. 8-10 minutes. Ready-to-use template to measure satisfaction and compliance.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Template Overview

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Multiple Choice

How often do you drive a car in a typical month?

Daily
A few times per week
About once a week
A few times per month
About once a month or less
I currently do not drive

Multiple Choice

When you pay for on-street or lot parking, what do you use most often?

A dedicated parking app (e.g., ParkMobile, PayByPhone)
Pay at a city meter/kiosk
Scan a QR code to pay in browser (no app)
A garage/lot operator’s app
I rarely or never pay for parking

Dropdown

When did you last use any parking app to start or pay for parking?

Within the last 7 days
8–30 days ago
1–3 months ago
4–6 months ago
More than 6 months ago
I haven’t used a parking app

Matrix

Thinking about any parking app you’ve used in the last 6 months, how easy or difficult were these tasks?

Rows	Very difficult	Somewhat difficult	Neither easy nor difficult	Somewhat easy	Very easy
Finding the correct zone/location	•	•	•	•	•
Starting a parking session	•	•	•	•	•
Extending time	•	•	•	•	•
Ending a session or stopping charges	•	•	•	•	•
Seeing rates and restrictions	•	•	•	•	•
Getting a receipt	•	•	•	•	•

Opinion Scale

Overall, how easy was it to complete your most recent parking app session?

Range: 1 – 10

Min: Very difficultMid: NeutralMax: Very easy

Multiple Choice

In the past 3 months, which issues, if any, did you experience when using a parking app? (Select all that apply)

Couldn’t find the correct zone or code
GPS/locating me was inaccurate
Unclear time limits or rules
Payment was declined or failed
Timer or notifications were confusing or missing
App crashed or froze
Price shown didn’t match signage
Received a citation despite paying
None of the above

Numeric

About how many minutes did it take to start your most recent parking session in the app?

Accepts a numeric value

Whole numbers only

Matrix

Please indicate how much you agree or disagree with each statement.

Rows	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree
The app protects my payment information	•	•	•	•	•
The app shows accurate rules and hours	•	•	•	•	•
The app reminds me before time expires	•	•	•	•	•
Parking is enforced fairly where I park	•	•	•	•	•
It’s easy to dispute or appeal a citation	•	•	•	•	•

Multiple Choice

If you received a parking citation in the last 12 months, what was the outcome of the most recent one?

Paid without contest
Paid after contesting (reduced or upheld)
Dismissed after contesting
Still deciding whether to contest
I have not received a citation in the last 12 months

Q10

Multiple Choice

Attention check: To confirm you’re paying attention, please select “Agree.”

Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree

Q11

Ranking

Rank these improvements for parking apps from most to least important.

Drag to order (top = most important)

Clear map of rules and zones
Real-time availability/occupancy hints
Quick extend from lock screen
Auto-stop when you drive away
Unified account across cities/providers
Easier dispute guidance inside the app

Q12

Multiple Choice

What is your age group?

18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say

Q13

Multiple Choice

Which gender do you identify with?

Woman
Man
Non-binary
Prefer not to say

Q14

Dropdown

Where do you primarily use paid parking?

United States
Canada
United Kingdom
Australia
European Union
Other country

Q15

Multiple Choice

What is the highest level of education you have completed?

Less than high school
High school diploma or equivalent
Some college, no degree
Associate degree
Bachelor’s degree
Graduate or professional degree
Prefer not to say

Q16

Multiple Choice

What is your current employment status?

Employed full time
Employed part time
Self-employed
Student
Homemaker or caregiver
Retired
Unemployed and looking for work
Prefer not to say

Q17

Long Text

Do you have any other comments or suggestions about parking apps or parking enforcement?

Max 600 chars

Q18

AI Interview

AI Interview: 2 Follow-up Questions on your parking app experience

AI InterviewLength: 2Personality: [Object Object]Mode: Fast

Q19

Chat Message

Thanks for your time—your responses have been recorded.

Frequently Asked Questions

What is QuestionPunk?

QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.

How do I create my first survey?

Sign up, then decide how you want to build: let the AI generate a survey from your prompt, pick a template, or start from scratch. Choose question types, set logic, and preview before sharing.

How can I share surveys with my team?

Send a project link so teammates can view and collaborate instantly.

Can the AI generate a survey from a prompt?

Yes. Provide a prompt and QuestionPunk drafts a survey you can tweak before sending.

How long does support typically take to reply?

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Can I export survey results?

Absolutely. Export results as CSV straight from the results page for quick data work.

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