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System Usability Scale (SUS) with AI Debrief

The standard 10-item SUS questionnaire, scored 0–100 and benchmarkable against decades of published research — with correct alternating positive/negative wording preserved. An AI debrief interview follows the score, so you learn what to fix, not just where you stand.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

13 questions · ~7 min
Q01
Message

These are the 10 standard System Usability Scale statements — the most widely used usability questionnaire in the world. Rate your agreement with each, thinking about the product you just used. Some statements are worded positively and some negatively on purpose; read each one carefully.

Q02
Opinion ScaleRequired

I think that I would like to use this system frequently.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q03
Opinion ScaleRequired

I found the system unnecessarily complex.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q04
Opinion ScaleRequired

I thought the system was easy to use.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q05
Opinion ScaleRequired

I think that I would need the support of a technical person to be able to use this system.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q06
Opinion ScaleRequired

I found the various functions in this system were well integrated.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q07
Opinion ScaleRequired

I thought there was too much inconsistency in this system.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q08
Opinion ScaleRequired

I would imagine that most people would learn to use this system very quickly.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q09
Opinion ScaleRequired

I found the system very cumbersome to use.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q10
Opinion ScaleRequired

I felt very confident using the system.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q11
Opinion ScaleRequired

I needed to learn a lot of things before I could get going with this system.

Scale: 1 – 5
Min:Strongly disagreeMax:Strongly agree
Q12
AI Interview

Debrief the SUS responses: ask which single moment in the product most shaped their ratings, what felt unnecessarily complex or inconsistent in concrete terms, and what they had to learn before becoming productive. If their ratings suggest high confidence, probe what almost went wrong anyway.

Q13
Message

That completes the SUS. Your ratings convert to the standard 0–100 score you can benchmark against published norms — and the debrief tells us what to actually change.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • The complete validated 10-item SUS battery with the correct alternating positive/negative wording — benchmarkable against published norms (68 is average)
  • An AI debrief follows the score, converting 'usability is 62' into the specific moments that dragged it down
  • Transparent prompts and logged parameters make results defensible in research reports

Maze

System Usability Scale (SUS) Template

A ready-to-field SUS template with all 10 standardized statements on a 1-5 agree/disagree scale, welcome and thank-you screens, and a prototype-testing path. It includes benchmark guidance (68 average, 80+ great) and best-practice tips like testing with five or more users early, making it immediately usable, though it does not layer any qualitative why behind the scores.

What it does well

  • All 10 standardized SUS statements prebuilt on a 1-5 strongly-disagree to strongly-agree scale
  • Provides interpretation benchmarks (68 = average, 80+ = great) so a raw score is meaningful
  • Complete flow with welcome screen, thank-you screen, and a prototype-testing path
  • Actionable methodology tips: test five or more users, run it early, keep wording clear

Where it falls short

  • No adaptive AI follow-up asking why a user disagreed with a statement, so low scores lack diagnostic context
  • No voice-interview option to capture usability frustrations in the participant's own words
  • Score is reported against a benchmark but not turned into a written narrative of what to fix
  • The fixed 10-item instrument does not adapt probes to the specific product being tested

QuestionPro

System Usability Scale Survey Template

QuestionPro's SUS template lists all 10 questions on a 5-point Likert scale and lets researchers amend wording as needed. It is a faithful, editable rendering of the instrument, but the page provides the standard 10 items without the SUS scoring formula or benchmark interpretation, leaving score calculation to the researcher.

What it does well

  • Presents the full 10-question SUS instrument with the standard alternating positive/negative wording
  • Uses the canonical 5-point strongly-agree to strongly-disagree Likert scale
  • Explicitly editable so researchers can adapt items to their system
  • Framed correctly as a quantitative, subjective usability measure

Where it falls short

  • No SUS scoring formula or benchmark interpretation shown, so users must compute and interpret scores themselves
  • No adaptive AI follow-up on any low-scoring statement to explain the underlying issue
  • No voice administration of the questionnaire
  • No auto-generated report converting responses into a usability verdict or action list

Typeform

System Usability Survey Template

Typeform's SUS questionnaire in their signature one-question-at-a-time format. Pleasant to take and quick to deploy; scoring and interpretation against SUS norms are left to you, and there is no debrief on what drove the ratings.

What it does well

  • Standard SUS battery in a polished, high-completion conversational UI
  • Fast setup with Typeform's design and logic tools
  • 300+ integrations for piping results into analysis tools

Where it falls short

  • No automatic SUS scoring or benchmark interpretation documented on the template page
  • No adaptive debrief converting the score into specific usability fixes
  • No transparent methodology logging for research reporting

Ready to launch?

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