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Candidate Recruitment Experience Survey

Measures how candidates experienced your hiring process — from application clarity through interview scheduling, communication, and final outcome — with an AI follow-up that digs into the specific moment that made or broke their experience. Built for talent acquisition teams benchmarking and improving candidate experience.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

12 questions · ~7 min
Q01
Message

Thanks for taking a few minutes to share how your experience with our hiring process went — whether or not you got the job. Your honest feedback helps us treat future candidates better. This should take about 5 minutes.

Q02
Multiple ChoiceRequired

Which stage best describes where you are in our hiring process right now?

  • Still waiting to hear back
  • Interviewed, no decision yet
  • Received a job offer
  • Was told I was not selected
  • I withdrew my application
Q03
Opinion ScaleRequired

Overall, how satisfied are you with your experience applying and interviewing with us?

Scale: 110
Min:Very dissatisfiedMax:Very satisfied
Q04
MatrixRequired

How much do you agree with each statement about your experience?

5 rows × 5 columns
  • The job posting clearly described the role and requirements
  • Communication about next steps was timely
  • Interviewers seemed prepared and knew my background
  • The process felt fair and unbiased
  • I was given a realistic sense of the salary and benefits
Columns: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
Rating ScaleRequired

How would you rate the speed of communication between application stages (e.g., after applying, after each interview)?

Range: 15
Min:Much too slowMax:Just right or fast
Q06
Best–Worst Trade-off (MaxDiff)

Thinking about what would most improve a hiring process like ours, which of these matters most to you, and which matters least?

  • Clear, accurate job descriptions
  • Fast responses after each step
  • Well-prepared, respectful interviewers
  • Transparency about salary early on
  • A straightforward, short application form
  • Getting feedback even if rejected
  • Chance to ask questions about the team/role
Pick best & worst per setBest:Matters mostWorst:Matters least
Q07
Multiple Choice

If you were not selected or withdrew, did you receive any feedback on why?

  • Yes, detailed feedback
  • Yes, brief/generic feedback
  • No feedback given
  • Not applicable — still in process or hired
Q08
AI Interview

Reconstruct the single moment or interaction that most shaped this candidate's overall satisfaction score — anchor on their lowest-rated statement in the agreement battery and ask them to describe what specifically happened. If they were rejected or withdrew, probe whether the lack of (or quality of) feedback affected how they view the company now. If their score was high, ask what one thing the process did that other companies usually get wrong.

Q09
Opinion ScaleRequired

Based on your experience, how likely are you to recommend us as an employer to a friend or colleague looking for a job?

Scale: 010
Min:Not at all likelyMax:Extremely likely
Q10
Multiple Choice

How did you first learn about this job opening?

  • Company website/careers page
  • LinkedIn or other job board
  • Referral from someone who works here
  • Recruiter reached out to me
  • Other
Q11
Multiple Choice

Which best describes your career stage at the time you applied?

  • Entry-level / early career
  • Mid-level
  • Senior / experienced
  • Executive / leadership
  • Prefer not to say
Q12
Message

That's everything — thank you for the candid feedback! Your responses go directly to our talent acquisition team and help us fix friction points in the hiring process for future candidates.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Includes a dedicated AI follow-up interview that reconstructs the single moment or interaction that most shaped the candidate's overall impression, going beyond static ratings
  • Combines standard benchmarking metrics (satisfaction opinion scale, eNPS-style likelihood-to-recommend, communication speed rating, agreement matrix) with a max-diff prioritization question to surface what would most improve the process
  • Captures context often missing from generic templates: current hiring stage, career stage at time of application, source of the job posting, and whether feedback was given after rejection/withdrawal
  • Closes the loop with a transparent chat-style intro/outro so candidates know their input feeds directly into hiring process improvements

QuestionPro

Recruitment Satisfaction Survey Questions + Sample Questionnaire Template

This page reads as a hybrid guide/sample-questionnaire resource rather than a ready-to-field survey — it walks through sample recruitment satisfaction questions for context before offering a template. It's useful for question ideas but requires more setup than a drop-in survey.

What it does well

  • Provides sample question wording and rationale, useful for teams building their own survey from scratch
  • Backed by a broad survey platform with reporting and distribution tools

Where it falls short

  • Static question list with no adaptive follow-up to probe deeper on any single answer
  • No transparent, publishable methodology for how questions were selected or scored

SurveyMonkey

Recruitment Satisfaction Survey Template

A ready-to-use, fielding-ready template built on SurveyMonkey's mature survey platform. It covers general recruitment satisfaction but relies on fixed question sets rather than any dynamic probing of individual responses.

What it does well

  • Quick to deploy on a widely-used, familiar survey platform
  • Standard analytics and reporting dashboards for aggregate results

Where it falls short

  • No adaptive AI interview to dig into the specific moment that shaped a candidate's experience
  • No per-response quality scoring or voice-based interview option

Typeform

Recruitment Satisfaction Survey Template

A fielding-ready, conversational-style template that presents one question at a time, giving it a friendlier feel than a traditional grid survey. However, its conversational tone is a UI pattern, not an AI-driven adaptive interview.

What it does well

  • Polished one-question-at-a-time interface that can improve completion rates
  • Easy branching logic based on prior answers

Where it falls short

  • Logic branching is rule-based, not an AI system generating dynamic follow-up questions from open-ended answers
  • No automated per-response quality scoring or generated candidate-experience reports

Jotform

Candidate Experience Survey Form Template

A straightforward, fielding-ready form-builder template focused on candidate experience, easy to customize with Jotform's form fields and widgets. It's built for form collection rather than conversational interviewing or deep qualitative follow-up.

What it does well

  • Simple drag-and-drop customization within Jotform's form builder
  • Good for quick, lightweight feedback collection

Where it falls short

  • No adaptive AI follow-up or voice interview capability
  • No automated scoring of response quality or auto-generated candidate-experience reporting

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.