Q01
Message
All templates
Phone Interview Candidate Experience Survey
Captures how candidates experienced a phone screen or phone interview — clarity of communication, respect for their time, and interviewer impression — with an AI follow-up that digs into the single moment that most shaped their impression of your company. Built for recruiters and talent acquisition teams auditing screening quality.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
11 questions · ~6 min
Q02
Opinion ScaleRequired
Overall, how satisfied were you with your phone interview experience today?
Scale: 1 – 7
Min:Very dissatisfiedMax:Very satisfied
Q03
Multiple ChoiceRequired
Did the call start at the scheduled time?
- Started on time
- Started a few minutes late
- Started significantly late
- Was rescheduled or delayed before it happened
Q04
MatrixRequired
How much do you agree with each statement about your phone interview?
4 rows × 5 columns
- The interviewer clearly explained the role and next steps
- The questions felt relevant to the job I applied for
- I felt respected and given enough time to answer fully
- Scheduling and pre-call communication were smooth
Columns: Strongly disagree · Disagree · Neutral · Agree · Strongly agree
Q05
Rating ScaleRequired
How would you rate the interviewer's communication clarity during the call?
Range: 1 – 5
Min:Very unclearMax:Very clear
Q06
Number
Roughly how many minutes did the phone interview last?
Q07
AI Interview
Reconstruct the single moment in the call that most shaped this candidate's impression of the company — good or bad — and get specifics: what was said or done, how it made them feel, and what they wish had happened instead. If they rated timing or communication poorly, probe exactly where the breakdown occurred (scheduling, connection, interviewer preparedness). If everything went smoothly, ask what almost went wrong or could trip up a less patient candidate.
Q08
Opinion ScaleRequired
Based on this interview alone, how likely are you to recommend this company to a friend as a place to work?
Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q09
Multiple Choice
Which best describes the role you were being screened for?
- Entry-level / individual contributor
- Mid-level individual contributor
- Manager or team lead
- Senior leadership / executive
- Prefer not to say
Q10
Multiple Choice
How many years of professional experience do you have in this field?
- Less than 1 year
- 1-3 years
- 4-7 years
- 8-15 years
- More than 15 years
- Prefer not to say
Q11
Message
That's everything — thank you for your candor! Your responses go directly to our talent acquisition team and help us refine how we run phone interviews going forward.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Includes a dedicated AI follow-up interview that reconstructs the single moment that most shaped the candidate's impression, going beyond static ratings
- Combines quantitative measures (satisfaction opinion scale, communication clarity rating, likelihood-to-recommend) with structured matrix and multiple-choice items for a full quality audit
- Captures operational facts (scheduled start time, call duration in minutes, role and experience level) alongside perception data, useful for auditing screening consistency across recruiters
- Opens and closes with clear, human chat messages that set expectations and thank candidates, supporting completion and trust
Jotform
Phone Interview Form TemplateA static, customizable form for logging phone interview details, likely aimed at internal note-taking rather than candidate-facing feedback collection. It's a fielding-ready template but relies on fixed fields rather than any adaptive questioning. Good for basic documentation, not for deeper candidate-experience insight.
What it does well
- Easy drag-and-drop customization typical of Jotform builder
- Quick to deploy for internal interview logging
- Free-tier accessible like most Jotform templates
Where it falls short
- No adaptive AI follow-up to probe deeper into candidate impressions
- No automated quality scoring of responses
- No published methodology or prompt transparency
Typeform
Phone Interview Form TemplateA conversational-style static form for capturing phone interview information, benefiting from Typeform's clean one-question-at-a-time UX. It's a ready-to-field template but questions are fixed and don't adapt based on candidate answers. Well suited for structured data capture, not for surfacing the 'why' behind a candidate's impression.
What it does well
- Polished, mobile-friendly conversational interface
- Simple to launch and share with candidates
- Logic-based branching for basic conditional paths
Where it falls short
- No true adaptive AI interviewing—branching is rule-based, not dynamic follow-up
- No automated per-response quality scoring
- No voice AI interview option
SurveyMonkey
Candidate Experience Survey Template + 25 Example QuestionsThis is more of a question-bank/guide page offering 25 example candidate-experience questions rather than a single ready-to-field phone-interview-specific survey. It's useful for inspiration on broader hiring-journey feedback but requires assembly into an actual instrument. Not focused specifically on the phone-screen moment the way our template is.
What it does well
- Large question bank covering the full candidate journey
- Backed by SurveyMonkey's established survey distribution and analytics tools
- Recognizable brand with broad HR use-case coverage
Where it falls short
- Presented as a list of example questions, not a purpose-built phone-interview template
- No adaptive AI follow-up or voice AI interviewing
- No automated quality scoring of individual responses
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.