Q01
Long Text
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Internal Knowledge Findability & Trust Audit
Assesses how employees find, evaluate, and trust internal knowledge resources—measuring findability, content quality, ownership clarity, and tool effectiveness to prioritize knowledge management improvements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
22 questions · ~4 min
Q02
Multiple Choice
In the last 30 days, how often did you look up internal information to do your work?
Q03
Long Text
In the last 30 days, how often did you encounter information that was outdated, inaccurate, or inconsistent?
Q04
Long Text
Please rank the following potential improvements from most to least helpful for you.
Q05
Long Text
How likely are you to recommend our internal knowledge systems to a new teammate?
Q06
Long Text
Which department or function best describes your role?
Q07
Long Text
Thank you for your time. Your feedback will directly inform how we improve the creation, organization, and maintenance of internal knowledge.
Q08
Multiple Choice
Where do you usually start when searching for internal information? (Select the one you use most often.)
Q09
Long Text
How would you rate the accuracy of the internal content you used recently?
Q10
Multiple Choice
Which of the following search behaviors do you use regularly? (Select all that apply.)
Q11
Long Text
Briefly describe the biggest blocker you faced in the last 30 days when finding or trusting internal information.
Q12
Long Text
How long have you been with the company?
Q13
Long Text
On average, how long does it take you to find the internal information you need?
Q14
Long Text
How would you rate the clarity and readability of the internal content you used recently?
Q15
AI Interview
Based on your responses in this survey, please share any additional thoughts or feelings about how internal knowledge is managed at our organization. An AI moderator may ask a brief follow-up question.
Q16
Long Text
In which region do you primarily work?
Q17
Long Text
Overall, how easy was it to find the right information in the last 30 days?
Q18
Long Text
How would you rate the completeness of the internal content you used recently?
Q19
Long Text
What is your employment type?
Q20
Long Text
When you find internal content, how clear is it who owns and maintains it?
Q21
Long Text
What is your current work arrangement?
Q22
Multiple Choice
When content ownership is unclear, what do you most often do?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.