Welcome! This short survey asks about how you find and trust internal information. Please answer based on your experience in the last 30 days.
In the last 30 days, how often did you look up internal information to do your work?
- Several times a day
- About once a day
- A few times a week
- About once a week
- Less than weekly
- Not in the last 30 days
Where do you usually start when searching for internal information? (Select the one you use most often.)
- Company wiki / knowledge base
- Shared drive or cloud folders
- Chat channels
- Project management tool
- Email archives
- Ask a colleague directly
- Internal search portal
- Team or product docs
On average, how many minutes does it take to find what you need? (If none in the last 30 days, enter 0.)
Overall, how easy was it to find the right information in the last 30 days?
In the last 30 days, how often did you encounter outdated or inconsistent information?
Rate the typical quality of internal content you used recently.
When you find content, how clear is it who owns and maintains it?
- Always clear
- Often clear
- Sometimes clear
- Rarely clear
- Never clear
If ownership is unclear, what do you most often do?
- Ask in a team or channel
- Create duplicate content
- Abandon or postpone the task
- Open a ticket or request
- Edit the page and move on
If you had to prioritize, rank the following improvements from most to least helpful for you.
Which search behaviors do you use regularly? (Select all that apply.)
- Use filters (type, space, date)
- Search operators (quotes, AND/OR)
- Browse by team or project space
- Saved searches or bookmarks
- Rely on shared links from others
- I don’t use any of these
Attention check: To confirm you’re paying attention, please select “Rarely.”
- Never
- Rarely
- Sometimes
- Often
- Very often
Briefly describe the biggest blocker you faced recently when finding or trusting information.
Max 600 chars
How likely are you to recommend our knowledge systems to a new teammate?
Which department or function best describes your role?
How long have you been with the company?
Where do you primarily work?
What is your employment type?
- Full-time
- Part-time
- Contractor
- Intern
What is your work arrangement?
Any other feedback on finding, trusting, or maintaining internal knowledge?
Max 600 chars
AI Interview: 2 Follow-up Questions on Internal Knowledge Use
Thank you for your time—your feedback will help improve how we create and maintain internal knowledge.