Q01
Message
All templates
Freight Quote Request Experience Survey
Captures how shippers rate the speed, accuracy, and clarity of freight quotes they received, using allocation and prioritization questions plus an AI follow-up that digs into why a quote was accepted, negotiated, or lost to a competitor.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
12 questions · ~7 min
Q02
Multiple ChoiceRequired
How did you request this freight quote?
- Phone call
- Online quote form
- Sales rep visit
- Other
Q03
Opinion ScaleRequired
How quickly did you receive the quote after requesting it?
Scale: 1 – 7
Min:Much slower than expectedMax:Much faster than expected
Q04
MatrixRequired
Rate the quote on each of the following:
5 rows × 5 columns
- Price competitiveness
- Clarity of line items
- Accuracy vs. final invoice
- Ease of understanding transit time
- Responsiveness to questions
Columns: Poor · Fair · Good · Very good · Excellent
Q05
Point AllocationRequired
When choosing between freight quotes, how do you split 100 points across what matters most to you?
- Total price
- Transit time
- Carrier reliability
- Ease of booking/communication
- Flexibility on service level
Allocate 100 points
Q06
Multiple ChoiceRequired
What did you do after receiving this quote?
- Accepted it as-is
- Negotiated and then accepted
- Compared with other carriers before deciding
- Declined it
- Still deciding
Q07
AI Interview
Reconstruct the respondent's actual decision path for this specific quote: what price or terms they expected going in, what stood out (good or bad) about how the quote was communicated, and what ultimately drove their decision to accept, negotiate, or walk away. If they compared other carriers, probe what the winning or losing factor was. If they're still deciding, probe what would tip them one way or the other.
Q08
Opinion ScaleRequired
How likely are you to request a quote from us again for future shipments?
Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q09
Long Text
Is there anything about the quoting process that would make it easier to say yes next time?
Q10
Multiple Choice
What industry is your business primarily in?
- Manufacturing
- Retail/E-commerce
- Food & Beverage
- Construction
- Distribution/Wholesale
- Other
- Prefer not to say
Q11
Multiple Choice
Roughly how many shipments does your company move per month?
- 1-5
- 6-20
- 21-50
- More than 50
- Prefer not to say
Q12
Message
Thank you for sharing your feedback! We'll use it to speed up and sharpen how we quote your future shipments.
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
How it compares
We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.
Why this template
- Includes a dedicated AI follow-up interview that reconstructs the respondent's actual decision path — why a quote was accepted, negotiated, or lost to a competitor — not just a static rating
- Uses a constant-sum allocation question to force respondents to trade off price, speed, and clarity against each other rather than rating each in isolation
- Pairs an opinion-scale speed check with a full matrix rating of the quote so you get both a quick pulse and a structured breakdown
- Closes with an open-ended question on what would make it easier to say yes next time, giving qualitative texture that a plain form can't capture
SurveySparrow
Freight Quote Form Template | Shipping Quote RequestThis is a fielding-ready form template aimed at collecting freight quote requests, built on SurveySparrow's conversational form format. It's structured around intake fields rather than post-quote experience feedback, so it serves a different stage of the shipping journey than an experience survey. Good for capturing quote requests, but not built to probe why a shipper accepted, negotiated, or walked away.
What it does well
- Conversational, chat-style form format that can feel less clunky than a static form
- Purpose-built for the freight/shipping quote use case
- Likely supports basic branching and standard form field types
Where it falls short
- No adaptive AI follow-up to dig into the reasoning behind a shipper's decision
- No indication of automated quality scoring on open-ended responses
- Appears focused on quote intake rather than post-quote experience or win/loss analysis
Typeform
Freight Quote Form TemplateTypeform's template is a polished, fielding-ready form for requesting freight quotes, using its signature one-question-at-a-time interface. Like SurveySparrow's version, it's oriented toward the quote request itself rather than surveying satisfaction with a quote already received. It's a solid intake tool but not designed to explore acceptance, negotiation, or loss-to-competitor reasoning.
What it does well
- Clean, well-known one-question-at-a-time UX that tends to have low drop-off
- Easy to customize branding and question wording
- Mobile-friendly and widely adopted for lead-gen style forms
Where it falls short
- No adaptive AI interviewing — follow-up questions are pre-scripted, not generated from the respondent's actual answer
- No built-in per-response quality scoring or automated analysis report
- Static logic branching only, so it can't reconstruct a nuanced decision path the way a live AI probe can
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.