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AI Error Reporting Friction & Trust Impact Survey

Measures how AI users experience error reporting workflows and how unresolved issues affect trust and future reporting intent. Designed for product and UX teams seeking to reduce reporting friction and improve AI reliability perceptions.

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AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

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Detailed Reports

Comprehensive insights and recommendations

Template Overview

21

Questions

AI-Powered

Smart Analysis

Ready-to-Use

Launch in Minutes

This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.

Sample Survey Items

Q1
Chat Message
Welcome! This survey asks about your experience with AI features — specifically how you handle situations when AI outputs aren't quite right. Your responses are confidential and will only be reported in aggregate. There are no right or wrong answers; we are interested in your honest opinions. The survey takes approximately 6–8 minutes. Your participation is voluntary, and you may stop at any time.
Q2
Multiple Choice
In the past 7 days, how often did you use our AI features?
  • 0 times
  • 1–2 times
  • 3–5 times
  • 6–10 times
  • More than 10 times
Q3
Multiple Choice
What did you mainly use the AI for in the past 7 days? Select all that apply.
  • Drafting or writing
  • Data analysis
  • Brainstorming ideas
  • Customer support tasks
  • Code assistance
  • Research or lookup
  • Summarization
  • Planning or scheduling
  • Other (please specify)
Q4
Multiple Choice
In the past 30 days, did you encounter any AI output that was inaccurate, unhelpful, or not working as expected?
  • Yes
  • No
  • Not sure
Q5
Chat Message
This section asks about your experience reporting the issue. If you did not encounter an issue, you may skip ahead.
Q6
Multiple Choice
Thinking about your most recent AI issue, did you report it?
  • Yes, using the in-product report button
  • Yes, I contacted support
  • Yes, I posted in a community or forum
  • I tried but couldn't complete the report
  • No, I didn't report it
Q7
Opinion Scale
How easy was it to find and complete the error reporting process?
Range: 1 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Multiple Choice
What, if anything, made reporting harder? Select all that apply.
  • Couldn't find where to report
  • Too many steps
  • Unsure what information was needed
  • Concerned about sharing data
  • Report form was buggy
  • No time
  • Not worth the effort
  • None of the above
  • Other (please specify)
Q9
Opinion Scale
Overall, how well did the reporting form allow you to describe the issue you experienced?
Range: 1 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q10
Multiple Choice
After submitting a report, did you receive any follow-up (such as an acknowledgment or resolution)?
  • Yes, within 24 hours
  • Yes, within 3 days
  • Yes, after a week or more
  • Not yet
  • I did not submit a report
Q11
Opinion Scale
Right now, how much do you trust the AI's outputs for your tasks?
Range: 1 7
Min: Not at allMid: NeutralMax: Completely
Q12
Opinion Scale
Compared to before your most recent AI issue, how has your trust in the AI changed?
Range: 1 7
Min: Decreased significantlyMid: NeutralMax: Increased significantly
Q13
Opinion Scale
How confident are you using AI assistance for important or high-stakes decisions?
Range: 1 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q14
Opinion Scale
How likely are you to report AI issues you encounter in the future?
Range: 1 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q15
Long Text
Based on your experiences, what would make AI issue reports easier to file and more complete?
Max chars
Q16
AI Interview
We'd like to learn more about your experience with AI errors and how they affect your trust. Please share your thoughts.
AI InterviewLength: 3Personality: [Object Object]Mode: Fast
Reference questions: 5
Q17
Dropdown
What is your age?
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q18
Multiple Choice
Which gender identities do you use? Select all that apply.
  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q19
Dropdown
Where do you primarily live?
  • Africa
  • Asia
  • Europe
  • North America
  • South America
  • Oceania
  • Middle East
  • Prefer not to say
Q20
Dropdown
What best describes your current role or work context?
  • Full-time employee
  • Part-time employee
  • Self-employed or freelancer
  • Student
  • Not currently working
  • Prefer not to say
Q21
Chat Message
Thank you for your time — your feedback helps us improve AI error reporting and follow-up. Your responses will be kept confidential and reported only in aggregate.

Frequently Asked Questions

What is QuestionPunk?
QuestionPunk is an AI-powered survey and research platform that turns traditional surveys into adaptive conversations. Describe your research goal and get a complete survey draft, conduct AI-moderated interviews with dynamic follow-ups, detect low-quality responses, and produce insights automatically. It's fast, flexible, and scalable across qualitative and quantitative research.
How do I create my first survey?
Sign up, then choose how to build: describe your research goal and let AI generate a survey, pick a template, or start from scratch. Add question types, set logic, preview, and share.
Can the AI generate a survey from a prompt?
Yes. Describe your research goal in plain language and QuestionPunk drafts a complete survey with appropriate question types, ordering, and AI follow-up logic. You can then customize before publishing.
What question types are available?
QuestionPunk supports a wide range of question types: opinion scale, rating, multiple choice, dropdown, ranking, matrix, constant sum, AI interview (text and audio), long text, short text, email, phone, date, address, website, numeric, audio/video recording, contact form, chat message, conversation reset, button, page breaks, and more.
How do AI interviews work?
AI interviews conduct adaptive conversations with respondents. The AI asks follow-up questions based on what the respondent says, probing for clarity and depth. You control the personality, tone, model (Haiku, Sonnet, or Opus), and question mode (fixed count, AI decides when to stop, or time-based).
Can I test my survey before launching?
Yes. Use synthetic testing to create AI personas and run them through your survey. This helps catch issues with question flow, logic, and wording before real respondents see it.
How many languages are supported?
QuestionPunk supports 142+ languages. Add languages from the survey editor, auto-translate questions, and share language-specific links. AI interviews also adapt to the respondent's language automatically.
How can I share my survey?
Share via a direct link (with optional custom slug), embed on your website (iframe or script), distribute through Prolific for research panels, or generate a QR code for physical distribution.
Can I export survey results?
Yes. Export as CSV (flat or wide layout), Excel (XLSX), or export the survey structure as PDF/Word. Filter by suspicious level, response type, language, or date range before exporting.
Does QuestionPunk detect fraudulent responses?
Yes. Every response is automatically classified with a suspicious level (low/medium/high) based on attention checks, response timing, and behavioral signals. You can filter flagged responses in the Responses tab.
What are the pricing plans?
Basic (Free): 20 responses/month. Business ($50/month or $500/year): 5,000 responses/month with priority support. Enterprise (Custom): unlimited responses, remove branding, custom domain, and dedicated support.
How long does support take to reply?
We reply within 24 hours, often much sooner. Include key details in your message to help us assist you faster.

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