Measures how AI users experience error reporting workflows and how unresolved issues affect trust and future reporting intent. Designed for product and UX teams seeking to reduce reporting friction and improve AI reliability perceptions.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
21
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Welcome! This survey asks about your experience with AI features — specifically how you handle situations when AI outputs aren't quite right. Your responses are confidential and will only be reported in aggregate. There are no right or wrong answers; we are interested in your honest opinions.
The survey takes approximately 6–8 minutes. Your participation is voluntary, and you may stop at any time.
Q2
Multiple Choice
In the past 7 days, how often did you use our AI features?
0 times
1–2 times
3–5 times
6–10 times
More than 10 times
Q3
Multiple Choice
What did you mainly use the AI for in the past 7 days? Select all that apply.
Drafting or writing
Data analysis
Brainstorming ideas
Customer support tasks
Code assistance
Research or lookup
Summarization
Planning or scheduling
Other (please specify)
Q4
Multiple Choice
In the past 30 days, did you encounter any AI output that was inaccurate, unhelpful, or not working as expected?
Yes
No
Not sure
Q5
Chat Message
This section asks about your experience reporting the issue. If you did not encounter an issue, you may skip ahead.
Q6
Multiple Choice
Thinking about your most recent AI issue, did you report it?
Yes, using the in-product report button
Yes, I contacted support
Yes, I posted in a community or forum
I tried but couldn't complete the report
No, I didn't report it
Q7
Opinion Scale
How easy was it to find and complete the error reporting process?
Range: 1 – 7
Min: Very difficultMid: NeutralMax: Very easy
Q8
Multiple Choice
What, if anything, made reporting harder? Select all that apply.
Couldn't find where to report
Too many steps
Unsure what information was needed
Concerned about sharing data
Report form was buggy
No time
Not worth the effort
None of the above
Other (please specify)
Q9
Opinion Scale
Overall, how well did the reporting form allow you to describe the issue you experienced?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q10
Multiple Choice
After submitting a report, did you receive any follow-up (such as an acknowledgment or resolution)?
Yes, within 24 hours
Yes, within 3 days
Yes, after a week or more
Not yet
I did not submit a report
Q11
Opinion Scale
Right now, how much do you trust the AI's outputs for your tasks?
Range: 1 – 7
Min: Not at allMid: NeutralMax: Completely
Q12
Opinion Scale
Compared to before your most recent AI issue, how has your trust in the AI changed?
How confident are you using AI assistance for important or high-stakes decisions?
Range: 1 – 7
Min: Not at all confidentMid: NeutralMax: Extremely confident
Q14
Opinion Scale
How likely are you to report AI issues you encounter in the future?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q15
Long Text
Based on your experiences, what would make AI issue reports easier to file and more complete?
Max chars
Q16
AI Interview
We'd like to learn more about your experience with AI errors and how they affect your trust. Please share your thoughts.
AI InterviewLength: 3Personality: [Object Object]Mode: Fast
Reference questions: 5
Q17
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q18
Multiple Choice
Which gender identities do you use? Select all that apply.
Woman
Man
Non-binary
Prefer to self-describe
Prefer not to say
Q19
Dropdown
Where do you primarily live?
Africa
Asia
Europe
North America
South America
Oceania
Middle East
Prefer not to say
Q20
Dropdown
What best describes your current role or work context?
Full-time employee
Part-time employee
Self-employed or freelancer
Student
Not currently working
Prefer not to say
Q21
Chat Message
Thank you for your time — your feedback helps us improve AI error reporting and follow-up. Your responses will be kept confidential and reported only in aggregate.
Frequently Asked Questions
What is QuestionPunk?
QuestionPunk is a lightweight survey platform for live AI interviews you control. It's fast, flexible, and scalable—adapting every question in real time, moderating responses across languages, letting you steer prompts, models, and flows, and even generating surveys from a simple prompt. Get interview-grade insight with survey-level speed across qual and quant.
How do I create my first survey?
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Can the AI generate a survey from a prompt?
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Can I export survey results?
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