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Consent Management & Preference Center UX Survey Template

Measure how users find, understand, and use your consent management & preference center. Use this template to boost UX, GDPR/CCPA compliance and conversions.

What's Included

AI-Powered Questions

Intelligent follow-up questions based on responses

Automated Analysis

Real-time sentiment and insight detection

Smart Distribution

Target the right audience automatically

Detailed Reports

Comprehensive insights and recommendations

Sample Survey Items

Q1
Multiple Choice
When did you last adjust cookie or privacy preferences on a website?
  • Within the last 7 days
  • 8–30 days ago
  • 1–6 months ago
  • More than 6 months ago
  • Never or not sure
Q2
Multiple Choice
How did you access the preference center the last time you used one?
  • Initial banner or pop-up
  • Footer link (e.g., "Cookie settings")
  • Account or app settings
  • A follow-up pop-up or reminder
  • Help/FAQ or support page
  • I don’t recall
  • I haven’t used one
Q3
Multiple Choice
Attention check: To confirm you are paying attention, please select "Yes".
  • Yes
  • No
Q4
Matrix
Thinking about your most recent experience, how easy or difficult were these tasks?
RowsVery easyEasyNeither easy nor difficultDifficultVery difficultNot applicable
Find the link or button to manage cookies••••••
Understand the purpose categories (e.g., advertising, analytics)••••••
Turn off all non-essential purposes/cookies••••••
Save your choices••••••
Change your choices later••••••
Find the privacy policy from within the center••••••
Q5
Multiple Choice
Did the site offer a one-click option to reject all non-essential cookies?
  • Yes, clearly visible
  • Yes, but it was hard to find
  • No
  • Not sure
Q6
Rating
How confident are you that you can allow only essential cookies on most sites?
Scale: 11 (star)
Min: Not at all confidentMax: Very confident
Q7
Opinion Scale
Overall, how satisfied were you with your most recent preference-center experience?
Range: 1 – 10
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q8
Ranking
Rank the features that matter most to you in a preference center (top = most important).
Drag to order (top = most important)
  1. One-click "Reject all"
  2. Granular toggles by purpose
  3. Clear, plain-language explanations
  4. Remembers choices across visits
  5. No pre-selected options
  6. Accessible (keyboard/screen reader friendly)
  7. Link to full privacy policy
Q9
Multiple Choice
Which terms or concepts have felt confusing in preference centers you’ve used?
  • Legitimate interest
  • Performance or functional cookies
  • Profiling
  • Consent
  • Purpose/processing
  • Data retention
Q10
Long Text
What one change would most improve your experience managing consent on websites?
Max 600 chars
Q11
Opinion Scale
How much do you trust most websites to honor your saved preferences?
Range: 1 – 10
Min: Do not trustMid: NeutralMax: Completely trust
Q12
Dropdown
Age range
  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55–64
  • 65+
  • Prefer not to say
Q13
Multiple Choice
Gender identity
  • Woman
  • Man
  • Non-binary
  • Prefer not to say
Q14
Dropdown
Location (region)
  • Africa
  • Asia
  • Europe
  • North America
  • South America
  • Oceania
  • Middle East
  • Prefer not to say
Q15
Dropdown
Highest level of education completed
  • Less than high school
  • High school or equivalent
  • Some college / Associate degree
  • Bachelor’s degree
  • Postgraduate degree
  • Other
  • Prefer not to say
Q16
Multiple Choice
Current employment status
  • Employed full-time
  • Employed part-time
  • Self-employed
  • Student
  • Unemployed
  • Homemaker or caregiver
  • Retired
  • Prefer not to say
Q17
Long Text
Anything else you’d like to share about consent and preference centers?
Max 600 chars
Q18
AI Interview
AI Interview: 2 Follow-up Questions on consent and preference centers
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Q19
Chat Message
Thank you for your time—your feedback helps improve consent and preference experiences.

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