QuestionPunkQuestionPunk
Start free
All templates

University Exit Experience & Outcomes Survey

For students leaving a university — whether they graduated, withdrew, or transferred — this survey captures how they rate teaching, advising, support services, and overall value, then uses an AI follow-up interview to dig into the real story behind their satisfaction score instead of settling for a flat rating.

Use this templateBrowse more templates

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

15 questions · ~8 min
Q01
Message

Thanks for taking a few minutes to reflect on your time here. Your honest answers help us improve the experience for future students. This should take about 6-7 minutes.

Q02
Multiple ChoiceRequired

Which best describes how your time at the university is ending?

  • Graduated (completed my degree)
  • Withdrew before completing
  • Dismissed / academic suspension
  • Transferred to another institution
  • Other
Q03
Opinion ScaleRequired

Overall, how satisfied are you with your experience at this university?

Scale: 1 – 10
Min:Very dissatisfiedMax:Very satisfied
Q04
MatrixRequired

Please rate each part of your experience.

6 rows × 5 columns
  • Quality of teaching and instruction
  • Academic advising
  • Career services and job preparation
  • Campus facilities and resources
  • Mental health and wellness support
  • +1 more
Columns: Poor · Below average · Average · Good · Excellent
Q05
Best–Worst Trade-off (MaxDiff)Required

From this list, which factors mattered most and least to your overall experience?

  • Quality of teaching
  • Affordability and financial aid
  • Career preparation and internships
  • Academic advising
  • Mental health and wellness support
  • Campus life and student activities
  • Class sizes and access to professors
  • Diversity and inclusion on campus
Pick best & worst per setBest:Mattered mostWorst:Mattered least
Q06
Opinion ScaleRequired

How likely are you to recommend this university to a friend or family member considering it?

Scale: 0 – 10
Min:Not at all likelyMax:Extremely likely
Q07
AI Interview

Probe the real story behind the respondent's overall satisfaction and recommendation scores. Anchor on whichever aspect they rated lowest in the ratings battery and ask for a specific moment or example that shaped that rating. If they scored everything high, ask what almost went wrong or what could have made it even better. If they withdrew or were dismissed, gently ask what the turning point was and whether anything could have changed the outcome.

Q08
Point AllocationRequired

If the university had 100 points to spend improving the student experience, how would you allocate them across these areas?

  • Improving academic advising
  • Expanding career services
  • Increasing mental health support
  • Upgrading campus facilities
  • Lowering cost / increasing financial aid
  • Enhancing campus community programming
Allocate 100 points
Q09
Multiple Choice

What are your plans immediately after leaving the university?

  • Employed full-time
  • Employed part-time
  • Continuing education (graduate or professional school)
  • Still job searching
  • Military service
  • Taking time off
  • Other
Q10
Long Text

If you could change one thing about your university experience, what would it be and why?

Q11
Message

Almost done! A few optional background questions help us understand differences across groups — feel free to skip any of these.

Q12
Multiple Choice

What was your field of study?

  • Arts & Humanities
  • Business
  • Education
  • Engineering & Technology
  • Health Sciences
  • Natural Sciences
  • Social Sciences
  • Other
  • Prefer not to say
Q13
Multiple Choice

Which age range best describes you?

  • 18-21
  • 22-25
  • 26-30
  • 31-40
  • 41+
  • Prefer not to say
Q14
Multiple Choice

How do you describe your gender?

  • Woman
  • Man
  • Non-binary
  • Prefer to self-describe
  • Prefer not to say
Q15
Message

Thank you for sharing your experience! Your responses will be combined with other departing students' feedback to help improve advising, support services, and campus life for future cohorts.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Combines standard exit metrics (overall satisfaction, matrix ratings, likelihood to recommend, constant-sum budget allocation, max-diff prioritization) with a dedicated AI follow-up interview that probes the real story behind the satisfaction and recommendation scores
  • Captures how the student's time is ending (graduated, withdrew, transferred) and their immediate post-departure plans, not just a generic exit rating
  • Includes an open-ended 'one thing you'd change' question plus optional background questions (field of study, age range, gender) for segment analysis
  • Uses transparent, auto-generated reporting so teams can see how satisfaction scores map to the qualitative reasons uncovered in the AI interview

QuestionPro

University exit survey template

A ready-to-field template built specifically for university student exits, covering satisfaction and experience ratings similar to ours. It's a static questionnaire rather than a conversational interview, so all nuance has to be captured through pre-written closed and open-ended items. Good baseline coverage for a straightforward exit survey without deeper qualitative follow-up.

What it does well

  • Purpose-built for the university exit use case, not a repurposed HR/employee template
  • Likely includes standard satisfaction and experience-rating questions relevant to students leaving
  • Backed by an established survey platform with broad template library and distribution tools

Where it falls short

  • No adaptive AI follow-up interview to dig into why a student gave a particular satisfaction or recommendation score
  • No voice AI interview or guided screen-share task option
  • No automated per-response quality scoring or published prompt-level methodology

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

Use this templateStart free