Measures donor satisfaction with recognition practices, organizational transparency, and impact reporting quality to inform stewardship strategy and improve donor retention.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
22
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Thank you for taking part in this survey about your experience as a donor to our organization.
This survey takes approximately 6–8 minutes to complete. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers—we are interested in your honest opinions.
All responses are confidential and will be reported only in aggregate. Your feedback will be used internally to improve our donor communications, recognition practices, and impact reporting.
By proceeding, you confirm that you have read and understood this information.
Q2
Multiple Choice
In the past 12 months, have you made a donation to our organization?
Yes
No
Not sure
Q3
Dropdown
Approximately how many separate donations did you make to us in the last 12 months?
Once
2–3 times
4–6 times
7–10 times
More than 10 times
Q4
Multiple Choice
Which of the following best describe your reasons for donating to us? Please select up to 3.
Belief in our mission
Personal connection to the cause
Visible community impact
Trust in organizational transparency
Recognition/appreciation
Tax deduction
Recommendation from someone I trust
Employer match available
Other (please specify)
Q5
Opinion Scale
Overall, how satisfied are you with the donor recognition you received from us in the last 12 months?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q6
Multiple Choice
Which of the following forms of recognition did you personally receive from us in the last 12 months? Select all that apply.
Thank-you email
Handwritten note
Name listed publicly (e.g., website or report)
Recognition at an event
Impact update tied to my gift
Small thank-you gift
None of the above / I did not receive recognition
Q7
Ranking
Please rank the following recognition methods in order of your preference, from most to least preferred.
Drag to order (top = most important)
Personalized email
Handwritten note
Impact story with outcomes
Name listed in report or website
Small thank-you gift
Invitation to donor webinar or briefing
Recognition at events
Q8
Opinion Scale
How transparent has our organization been about how your donations were used in the last 12 months?
Range: 1 – 7
Min: Not at all transparentMid: NeutralMax: Extremely transparent
Q9
Multiple Choice
How often did you receive impact or financial updates from us in the last 12 months?
Weekly
Monthly
Quarterly
Twice a year
Once a year
I don't recall receiving updates
Q10
Opinion Scale
How would you rate the clarity of our impact reports in explaining how donations were used?
Range: 1 – 7
Min: Not at all clearMid: NeutralMax: Extremely clear
Q11
Opinion Scale
How would you rate the timeliness of the impact updates you received from us?
Range: 1 – 7
Min: Not at all timelyMid: NeutralMax: Extremely timely
Q12
Opinion Scale
How well did our impact reports use specific data or measurable outcomes to demonstrate results?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q13
Opinion Scale
How well did our impact reports include real-world stories or examples to illustrate our work?
Range: 1 – 7
Min: Not at all wellMid: NeutralMax: Extremely well
Q14
Multiple Choice
Through which channels would you prefer to receive impact and financial updates from us? Select all that apply.
Email newsletter
One-to-one email from staff
SMS / text message
Mailed letter
Website or blog updates
Social media
Donor portal or dashboard
Webinar or virtual briefing
In-person events
Other (please specify)
Q15
Long Text
What one change would most improve how we report on the impact of your donations or our organizational transparency?
Max chars
Q16
AI Interview
We'd like to understand your experience in more depth. An AI moderator will ask a couple of brief follow-up questions based on your responses so far.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q17
Long Text
Based on your responses in this survey, please share any additional thoughts or feelings about your overall donor experience with us.
Max chars
Q18
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q19
Dropdown
How do you describe your gender?
Man
Woman
Non-binary
Prefer not to say
Q20
Dropdown
Where do you currently live?
United States
Canada
United Kingdom
Australia
European Union
Other
Prefer not to say
Q21
Dropdown
What is the highest level of education you have completed?
High school or less
Some college or associate degree
Bachelor's degree
Graduate or professional degree
Prefer not to say
Q22
Chat Message
Thank you for completing this survey. Your feedback is invaluable in helping us improve our donor stewardship and transparency practices. We appreciate your continued support.
Frequently Asked Questions
What is QuestionPunk?
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