Q01
Long Text
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First-Run UX Guidance Evaluation Survey
Evaluates the clarity, timing, and helpfulness of in-product onboarding guidance (tooltips, walkthroughs, checklists) to identify friction points and improve activation for new users.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
24 questions · ~4 min
Q02
Multiple Choice
About how many days ago did you first use this product?
Q03
Multiple Choice
During your first session, which types of in-product guidance did you notice? (Select all that apply.)
Q04
Long Text
The following questions are about the in-product guidance you noticed during your first session.
Q05
Multiple Choice
During your first session, did you complete a tutorial or walkthrough?
Q06
Long Text
The following questions are for users who did not notice any in-product guidance during their first session.
Q07
AI Interview
We'd like to understand your onboarding experience in more detail. An AI moderator will ask you a couple of follow-up questions based on your earlier answers.
Q08
Multiple Choice
Which role best describes you?
Q09
Long Text
Thank you for your time — your feedback helps us improve the onboarding experience!
Q10
Long Text
Before your first session, how familiar were you with similar products?
Q11
Long Text
Overall, how useful was the in-product guidance you saw?
Q12
Long Text
What was the main reason you skipped or stopped the tutorial?
Q13
Long Text
Where in the product did you expect help or guidance to appear?
Q14
Long Text
Based on your responses in this survey, is there anything else you'd like to share about the onboarding guidance or your first-use experience?
Q15
Multiple Choice
Which area best describes your industry or function?
Q16
Long Text
How would you rate the timing of when the guidance appeared?
Q17
Multiple Choice
Which guidance format was most helpful to you overall?
Q18
Multiple Choice
Without in-product guidance, how did you orient yourself?
Q19
Multiple Choice
Which device did you primarily use during your first session?
Q20
Long Text
How clear was the in-product guidance you experienced overall?
Q21
Long Text
Please describe anything about the guidance that felt unclear or poorly timed (e.g., wording, placement, or flow).
Q22
Long Text
How confident did you feel completing your first task without in-product guidance?
Q23
Multiple Choice
Approximately how long did your first session last?
Q24
Long Text
Overall, how would you describe the amount of in-product guidance you received?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.