About how many days ago did you first use this product?
About how many days ago did you first use this product?
- Today
- 1-3 days ago
- 4-7 days ago
- 8-14 days ago
- More than 14 days ago
During your first session, which in‑product guidance did you notice? (Select all that apply.)
- Tooltips
- Interactive walkthrough
- Checklist or task list
- I didn't see any guidance
Overall, how useful was any in‑product guidance you saw?
How was the timing of the guidance when it appeared?
During your first session, did you complete a tutorial or walkthrough?
If you skipped or stopped a tutorial, what was the main reason?
Max 600 chars
Please rate how clear each guidance format you used was.
Please rate the timing of each guidance format you used.
Which format was most helpful overall?
- Tooltips
- Interactive walkthrough
- Checklist or task list
- Not sure / None
Overall, was there too little or too much guidance?
Please describe anything that felt unclear or poorly timed (e.g., wording, placement, or flow).
Max 600 chars
If you didn’t see any guidance, where did you expect help to appear?
Max 600 chars
Attention check: Please select "I am paying attention".
- I am paying attention
- I am not paying attention
- Prefer not to answer
Without in‑product guidance, how did you orient yourself?
- Clicked around to explore
- Read help docs/FAQ
- Searched the web
- Asked someone
- I gave up
How confident were you completing your first task without in‑product guidance?
Is there anything else you’d like to share about onboarding guidance or your first‑use experience?
Max 600 chars
AI Interview: 2 Follow-up Questions on Onboarding Guidance
Which role best describes you?
- Individual contributor
- Manager
- Executive
- Student
- Other
Which area best describes your industry or function?
- Software/IT
- Design/UX
- Data/Analytics
- Marketing/Sales
- Operations/Support
- Other
Which device did you primarily use during your first session?
- Desktop or laptop
- Mobile phone
- Tablet
- Multiple devices
- Not sure
Before your first session, how familiar were you with similar products?
About how many minutes did your first session last?
Thanks for your time—your feedback helps us improve the onboarding experience!