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Real Estate Visit Booking & Viewing Experience Survey

Captures how easy it was to book a property visit, whether the viewing matched expectations, and how likely the prospect is to move forward — with an AI follow-up that digs into hesitations and what would turn interest into an offer. Built for real estate agencies and property platforms tracking their showing pipeline.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

12 questions · ~7 min
Q01
Message

Thanks for taking a moment to share feedback on your recent property visit! This will take about 7 minutes and helps us make scheduling and showings better.

Q02
Multiple ChoiceRequired

How did you book this property visit?

  • Called the agency
  • Booked online through a website or app
  • Messaged the agent directly
  • Walked in without an appointment
  • Agent reached out to me
Q03
Rating ScaleRequired

How easy was it to schedule this visit?

Range: 15
Min:Very difficultMax:Very easy
Q04
Multiple ChoiceRequired

Did the agent arrive on time for the scheduled visit?

  • Arrived early
  • On time
  • Slightly late (under 15 minutes)
  • Significantly late (15+ minutes)
  • Agent didn't show up
Q05
MatrixRequired

Please rate the following aspects of your visit.

5 rows × 5 columns
  • Agent's knowledge of the property
  • How well the property matched the online listing
  • Cleanliness and condition of the property
  • The neighborhood, as experienced in person
  • Value for the asking price
Columns: Poor · Fair · Good · Very good · Excellent
Q06
Opinion ScaleRequired

How likely are you to move forward with this property, for example by making an offer or scheduling a follow-up visit?

Scale: 010
Min:Not at all likelyMax:Extremely likely
Q07
AI Interview

Probe the reasoning behind the respondent's likelihood-to-proceed score. If the score is low or middling, identify the specific concern (price, condition, location, financing, competing property) and ask what would need to change for them to move forward. If the score is high, confirm what sealed the interest and whether anything is still holding them back from acting immediately.

Q08
Multiple ChoiceRequired

Would you book another visit through this agent or agency for a different property?

  • Yes, definitely
  • Probably
  • Probably not
  • Definitely not
Q09
Long Text

What's one thing that would have made this visit more useful or comfortable?

Q10
Multiple Choice

Which best describes your current housing situation?

  • First-time buyer
  • Repeat buyer
  • Renter looking to buy
  • Investor
  • Other
  • Prefer not to say
Q11
Multiple Choice

Which age range do you fall into?

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55-64
  • 65+
  • Prefer not to say
Q12
Message

That's everything — thank you! Your feedback goes directly to our showings team to help us improve how visits are booked and run.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Goes beyond a static booking form by including an AI follow-up interview that probes the specific reasons behind a prospect's likelihood-to-proceed score and what would turn interest into an offer
  • Covers the full visit lifecycle in one flow — booking method, scheduling ease, agent punctuality, a multi-aspect ratings matrix, and post-visit intent — rather than just capturing the initial booking request
  • Pairs a quantitative likelihood-to-move-forward scale with open-ended and adaptive follow-up questions, so agencies get both trackable pipeline metrics and qualitative hesitation detail
  • Includes housing situation and age range segmentation plus an agent/agency loyalty question, letting teams cut showing-pipeline performance by prospect type

SurveySparrow

Real Estate Visit Booking Form Template

A ready-to-use booking form template focused on capturing visit scheduling details rather than post-visit experience or conversion intent. It's built on SurveySparrow's conversational form format, which is more engaging than a plain field-by-field form but still runs on fixed question logic. Best suited for the booking step itself, not for gathering feedback on how the viewing went.

What it does well

  • Conversational, chat-style form format that's quick to deploy
  • Purpose-built for the real estate visit-booking use case
  • Part of a broader mainstream survey/form platform with established distribution options

Where it falls short

  • No adaptive AI follow-up questioning — all questions are fixed at design time
  • Appears focused on booking capture rather than post-visit experience, expectation match, or move-forward likelihood
  • No published methodology for how responses are scored or interpreted

Typeform

Real Estate Visit Booking Form Template

A polished, one-question-at-a-time booking form template well suited for scheduling a property visit. Typeform is known for strong form design and UX, but this template is oriented toward intake/scheduling rather than capturing post-visit viewing experience or conversion signals. Follow-up logic is limited to conditional branching, not open-ended probing.

What it does well

  • Strong, well-known form design and completion-rate optimization
  • Easy embedding and sharing across web and email channels
  • Simple to customize branding for an agency's booking page

Where it falls short

  • No AI-driven follow-up interview to dig into hesitations or what would convert interest into an offer
  • Static question set with basic conditional logic, not adaptive per-response probing
  • No built-in quality scoring of open-text responses or automated report generation

QuestionPro

Real Estate Survey Template

A general-purpose real estate survey template rather than one specifically designed around the visit-booking-to-viewing-to-decision journey. It likely covers broader real estate satisfaction or market-research questions, which makes it less targeted than a visit-experience-specific instrument. Useful as a starting point but would need substantial customization for showing-pipeline tracking.

What it does well

  • Backed by an established enterprise survey platform with analytics and reporting tools
  • Flexible enough to be adapted to various real estate research needs beyond just visits
  • Supports standard question types (ratings, multiple choice) common to survey design

Where it falls short

  • Not specifically structured around the book-visit-decide funnel, so it may miss visit-specific details like agent punctuality or scheduling ease
  • No adaptive AI interview capability to explore why a prospect is or isn't moving forward
  • No transparent, publishable prompt logic or automated per-response quality scoring

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.