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Marketing & Growth

NPS with the why behind the score

Standard NPS plus a short AI interview on the real reason behind the score, across promoters and detractors.

Sample questions

A preview of what’s in the template. Every question is editable before you launch.

3 questions · ~4 min
Q01
Rating ScaleRequired

On a scale of 0–10, how likely are you to recommend us to a friend or colleague?

Range: 010
Min:Not at all likelyMax:Extremely likely
Q02
Long Text

What is the main reason for that score?

Q03
AI Interview

Walk me through the moment that shaped your score.

Ask up to 3 follow-up questions probing specifics, examples, and feelings behind the score.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.