Welcome! This short survey asks about your recent AI use, errors you’ve seen, and how you recover. It takes about 5–7 minutes. Please do not include personal data in open answers.
Which AI product category have you used most in the last 30 days?
In the last 30 days, did you encounter an AI output you would consider a mistake?
About how many clear AI mistakes did you notice in the last 30 days? (enter 0 if none)
What types of mistakes did you encounter? Select all that apply.
- Factual inaccuracy
- Irrelevant or off-topic output
- Biased or unsafe content
- Hallucinated references or sources
- Misinterpreted instructions
- Formatting or structure issues
- Tool or plugin execution failed
- Other
How severe was the most impactful mistake you encountered in the last 30 days?
Briefly describe the most impactful mistake (no personal data). What happened, and what was the impact?
Max 600 chars
How tolerant are you of occasional AI mistakes if recovery is easy?
At about what error rate would you stop using an AI feature?
How important is fast recovery when an AI makes a mistake?
Allocate 100 points to what helps you recover from AI mistakes.
When you get a bad result, what’s your first-choice way to recover?
- Retry with a better prompt
- Step-by-step guided fix
- Help article or tips
- Chat with a support agent
- Community forum
- Other
If you chose Other or want to add detail, please specify your preferred recovery approach. (optional)
Max 100 chars
After a successful recovery, how confident are you to continue using the AI?
Overall, how much do you trust AI features today?
In the next 90 days, how do you expect AI reliability to change?
Please rate your agreement with these statements about AI error handling.
Attention check: To confirm you’re paying attention, please select "Neutral".
- Strongly disagree
- Disagree
- Neutral
- Agree
- Strongly agree
What is your age group?
- 18–24
- 25–34
- 35–44
- 45–54
- 55–64
- 65+
- Prefer not to say
What is your gender?
- Woman
- Man
- Non-binary
- Self-describe
- Prefer not to say
If you selected Self-describe, please share your gender (optional).
Max 100 chars
Where do you primarily live?
- Africa
- Asia
- Europe
- Middle East
- North America
- Oceania
- South America
- Prefer not to say
What is your highest level of education?
- High school or less
- Some college/associate
- Bachelor’s degree
- Master’s degree
- Doctorate
- Prefer not to say
What is your current employment status?
- Employed full-time
- Employed part-time
- Self-employed
- Student
- Unemployed
- Retired
- Prefer not to say
Is there anything else you’d like to share about AI errors, recovery, or trust? (Please avoid personal data.)
Max 600 chars
AI Interview: 2 Follow-up Questions on AI Errors and Recovery
Thank you for completing the survey! Your feedback will help improve AI error handling and recovery.