Data Access Request (DSAR) Experience & Expectations Survey
Measures consumer experiences with data subject access requests and expectations around response timelines, suitable for organizations assessing GDPR/CCPA compliance perceptions and identifying friction points in the DSAR process.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Template Overview
20
Questions
AI-Powered
Smart Analysis
Ready-to-Use
Launch in Minutes
This professionally designed survey template helps you gather valuable insights with intelligent question flow and automated analysis.
Sample Survey Items
Q1
Chat Message
Thank you for participating in this survey about data access request (DSAR) experiences and response time expectations.
Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential, anonymized, and will be reported only in aggregate for research purposes.
This survey takes approximately 5 minutes to complete.
Q2
Multiple Choice
In the past 24 months, have you submitted a data access request (e.g., GDPR/CCPA right of access) to any company?
Yes
No
Not sure
Q3
Dropdown
When did you most recently submit a data access request?
Last 30 days
31–90 days ago
3–12 months ago
More than a year ago
Q4
Multiple Choice
Thinking about your most recent data access request, how long did it take for the company to acknowledge (confirm receipt of) your request?
Same day
1–2 days
3–7 days
8–30 days
31+ days
No acknowledgement received
Q5
Multiple Choice
How long did it take to receive the company's final or most complete response to your most recent data access request?
Same day
1–2 days
3–7 days
8–30 days
31–45 days
46+ days
Still waiting
Never received any response
Q6
Opinion Scale
How complete was the data you received in response to your request?
Range: 1 – 7
Min: Very incompleteMid: NeutralMax: Very complete
Q7
Opinion Scale
Overall, how satisfied were you with the data access request process for your most recent request?
Range: 1 – 7
Min: Very dissatisfiedMid: NeutralMax: Very satisfied
Q8
Opinion Scale
How familiar are you with your right to request access to personal data held by companies?
Range: 1 – 7
Min: Not at all familiarMid: NeutralMax: Very familiar
Q9
Opinion Scale
If you needed to in the next 12 months, how likely would you be to submit a data access request?
Range: 1 – 7
Min: Very unlikelyMid: NeutralMax: Very likely
Q10
Multiple Choice
What are the main reasons you haven't submitted a data access request? (Select all that apply)
I haven't needed to
I don't know how
I'm unsure which company to contact
It seems too time-consuming
I'm worried about sharing ID documents
I don't think companies will respond
I prefer deleting my account instead
Other (please specify)
Prefer not to say
Q11
Multiple Choice
In your opinion, what is the longest reasonable time for a company to provide a complete response to a data access request?
Within 1 day
2–7 days
8–30 days
31–45 days
More than 45 days
Q12
Opinion Scale
How important is it to you that companies respond to data access requests within the legally required timeframe?
Range: 1 – 7
Min: Not at all importantMid: NeutralMax: Extremely important
Q13
Long Text
Based on your responses in this survey, is there anything else you'd like to share about your experience or expectations regarding data access requests and response timelines?
Max chars
Q14
AI Interview
We'd like to learn a bit more about your thoughts on data access requests. An AI moderator will ask a couple of follow-up questions based on your earlier answers.
AI InterviewLength: 2Personality: [Object Object]Mode: Fast
Reference questions: 5
Q15
Dropdown
What is your age?
18–24
25–34
35–44
45–54
55–64
65 or older
Prefer not to say
Q16
Multiple Choice
Which of the following best describes your gender?
Woman
Man
Non-binary
Prefer not to say
Q17
Dropdown
In which region do you currently live?
Africa
Asia
Europe
Latin America & Caribbean
Middle East
North America
Oceania
Prefer not to say
Q18
Dropdown
What is the highest level of education you have completed?
Less than high school
High school or equivalent
Some college / Associate degree
Bachelor's degree
Master's degree
Doctorate / Professional degree
Prefer not to say
Q19
Multiple Choice
What is your current employment status?
Employed full-time
Employed part-time
Self-employed
Student
Homemaker / Caregiver
Unemployed
Retired
Unable to work
Prefer not to say
Q20
Chat Message
Thank you for completing this survey! Your responses will help improve data access request processes and transparency. Your answers are confidential and will be reported only in aggregate.
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