Data Access Request (DSAR) Experience & Expectations Survey

Thank you for participating in this survey about data access request (DSAR) experiences and response time expectations. Your participation is entirely voluntary, and you may stop at any time. There are no right or wrong answers — we are interested in your honest opinions. All responses are confidential, anonymized, and will be reported only in aggregate for research purposes. This survey takes approximately 5 minutes to complete.

In the past 24 months, have you submitted a data access request (e.g., GDPR/CCPA right of access) to any company?

• Yes
• No
• Not sure

When did you most recently submit a data access request?

• Last 30 days
• 31–90 days ago
• 3–12 months ago
• More than a year ago

How familiar are you with your right to request access to personal data held by companies?

In your opinion, what is the longest reasonable time for a company to provide a complete response to a data access request?

• Within 1 day
• 2–7 days
• 8–30 days
• 31–45 days
• More than 45 days

Based on your responses in this survey, is there anything else you'd like to share about your experience or expectations regarding data access requests and response timelines?

What is your age?

• 18–24
• 25–34
• 35–44
• 45–54
• 55–64
• 65 or older
• Prefer not to say

Thank you for completing this survey! Your responses will help improve data access request processes and transparency. Your answers are confidential and will be reported only in aggregate.

Thinking about your most recent data access request, how long did it take for the company to acknowledge (confirm receipt of) your request?

• Same day
• 1–2 days
• 3–7 days
• 8–30 days
• 31+ days
• No acknowledgement received

If you needed to in the next 12 months, how likely would you be to submit a data access request?

How important is it to you that companies respond to data access requests within the legally required timeframe?

We'd like to learn a bit more about your thoughts on data access requests. An AI moderator will ask a couple of follow-up questions based on your earlier answers.

Which of the following best describes your gender?

• Woman
• Man
• Non-binary
• Prefer not to say

How long did it take to receive the company's final or most complete response to your most recent data access request?

• Same day
• 1–2 days
• 3–7 days
• 8–30 days
• 31–45 days
• 46+ days
• Still waiting
• Never received any response

What are the main reasons you haven't submitted a data access request? (Select all that apply)

• I haven't needed to
• I don't know how
• I'm unsure which company to contact
• It seems too time-consuming
• I'm worried about sharing ID documents
• I don't think companies will respond
• I prefer deleting my account instead
• Other (please specify)
• Prefer not to say

In which region do you currently live?

• Africa
• Asia
• Europe
• Latin America & Caribbean
• Middle East
• North America
• Oceania
• Prefer not to say

How complete was the data you received in response to your request?

What is the highest level of education you have completed?

• Less than high school
• High school or equivalent
• Some college / Associate degree
• Bachelor's degree
• Master's degree
• Doctorate / Professional degree
• Prefer not to say

Overall, how satisfied were you with the data access request process for your most recent request?

What is your current employment status?

• Employed full-time
• Employed part-time
• Self-employed
• Student
• Homemaker / Caregiver
• Unemployed
• Retired
• Unable to work
• Prefer not to say