Collect customer feedback on allergen communication, cross-contact prevention, menu labeling, and staff response to improve restaurant safety and guest trust.
What's Included
AI-Powered Questions
Intelligent follow-up questions based on responses
Automated Analysis
Real-time sentiment and insight detection
Smart Distribution
Target the right audience automatically
Detailed Reports
Comprehensive insights and recommendations
Sample Survey Items
Q1
Chat Message
Welcome! This short survey asks about your restaurant dining and allergy communication experiences. It takes about 5–7 minutes. Your responses are anonymous, and you can skip any question. Thank you for participating.
Q2
Multiple Choice
How often do you dine at restaurants (eat-in) in a typical month?
Daily or almost daily
A few times per week
About once per week
2–3 times per month
About once per month
Less than once per month
Q3
Multiple Choice
Which of the following do you use most often when getting meals from restaurants?
Casual dine-in
Fast casual/quick service
Fine dining
Cafes/coffee shops
Food trucks/markets
Takeout/delivery
Hotel restaurants
Campus/workplace cafeterias
Q4
Multiple Choice
Which best describes your situation regarding food allergies or sensitivities?
I have a diagnosed food allergy
I have a food intolerance/sensitivity
I regularly dine with someone who has a food allergy
I do not have allergies or sensitivities relevant to dining
Q5
Multiple Choice
Which allergens are most relevant to you or your dining party when eating out?
Milk/dairy
Eggs
Peanuts
Tree nuts
Fish
Shellfish
Soy
Wheat/gluten
Sesame
Other
Not applicable
Q6
Multiple Choice
What reaction severity do you typically plan for when choosing a restaurant?
Mild (e.g., stomach upset, mild rash)
Moderate (e.g., hives, swelling)
Severe (e.g., anaphylaxis)
Not sure/varies
Not applicable
Q7
Multiple Choice
Before choosing a place to eat, which sources do you check for allergy information?
Restaurant website allergen info
Menu or tags on delivery apps
Call ahead to ask
Reviews or allergy forums
Social media posts
I usually don’t check in advance
Q8
Opinion Scale
If allergy needs apply, how often do you inform staff when dining out? (If not applicable, choose Never.)
Range: 1 – 10
Min: NeverMax: Always
Q9
Multiple Choice
Which ways are most helpful for restaurants to communicate allergen information?
Menu symbols/icons
Allergen matrix or binder on request
Digital menus with allergen filters
Servers proactively ask about allergies
Chef/manager available to discuss
Dedicated allergen-friendly menu
Table or counter signage
Detailed ingredient lists on website
Q10
Matrix
How clear is allergen information across these touchpoints?
Rows
Very unclear
Unclear
Neither clear nor unclear
Clear
Very clear
Printed menu text
•
•
•
•
•
Allergen icons or tags
•
•
•
•
•
Verbal explanations from staff
•
•
•
•
•
Online menus/websites
•
•
•
•
•
Delivery app listings
•
•
•
•
•
Q11
Multiple Choice
Attention check: To confirm you are paying attention, please select "I agree".
I disagree
I agree
I’m not sure
Q12
Opinion Scale
How confident are you that restaurants you visit manage cross-contact safely?
Range: 1 – 10
Min: Not confidentMax: Very confident
Q13
Multiple Choice
In the last 12 months, did you experience an allergy-related mistake at a restaurant?
Yes, resulted in a reaction
Yes, but caught before eating
No
Prefer not to say
Q14
Multiple Choice
Thinking about your most recent dine-in visit, how satisfied were you with how staff handled allergy-related requests or questions?
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
Not applicable
Q15
Ranking
Rank the following improvements from most to least important for allergy-safe dining.
Drag to order (top = most important)
Clear, standardized menu labels
Staff training on allergens and cross-contact
Separate prep area/equipment for allergens
Ingredient transparency from suppliers
Allergen filters on online menus
Q16
Numeric
If restaurants could assure allergy-safe handling, what is the maximum extra you would be willing to pay (as a % of meal price)? Enter 0 if not willing to pay extra.
Accepts a numeric value
Whole numbers only
Q17
Long Text
Any final comments or suggestions to help restaurants support safe, confident dining?
Max 600 chars
Q18
AI Interview
AI Interview: 2 Follow-up Questions on your dining safety responses
AI InterviewLength: 2Personality: Expert InterviewerMode: Fast
Reference questions: 15
Q19
Multiple Choice
What is your age group?
18–24
25–34
35–44
45–54
55–64
65+
Prefer not to say
Q20
Multiple Choice
Which of the following best describes your gender?
Woman
Man
Non-binary
Prefer not to say
Q21
Dropdown
Where do you currently live?
Africa
Asia
Australia/Oceania
Europe (incl. UK)
Middle East
North America
South America
Central America/Caribbean
Q22
Multiple Choice
What is the highest level of education you have completed?
Less than high school
High school or equivalent
Some college, no degree
Associate’s degree
Bachelor’s degree
Postgraduate degree
Prefer not to say
Q23
Multiple Choice
What is your current employment status?
Employed full-time
Employed part-time
Self-employed
Student
Homemaker/caregiver
Unemployed, looking for work
Unemployed, not looking for work
Retired
Prefer not to say
Q24
Chat Message
Thank you for your time—your feedback will help improve allergy-safe dining.
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