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360 Communication Skills Feedback Survey

Gathers manager, peer, and direct-report perspectives on how clearly, openly, and effectively someone communicates day to day. Combines a behavior-frequency rating battery with a best-worst skill-priority exercise and an AI follow-up interview that surfaces a concrete recent example behind the respondent's lowest rating, turning vague impressions into specific, coachable feedback.

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Sample questions

A preview of what’s in the template. Every question is editable before you launch.

11 questions · ~6 min
Q01
Message

Thanks for taking part in this communication skills review. Your honest, specific feedback helps a colleague grow — your responses will be shared in a summarized, de-identified form. It takes about 6 minutes. (Template note: insert the reviewee's name wherever you see 'this person' before launching, or use a merge tag if your platform supports it.)

Q02
Multiple ChoiceRequired

What is your working relationship to the person you're giving feedback on?

  • I manage this person
  • This person manages me
  • Peer / same level
  • I'm on a different team but collaborate with them
  • Self-assessment
Q03
MatrixRequired

In the last 3 months, how often has this person done each of the following?

6 rows × 4 columns
  • Explains ideas and decisions clearly, without needing repeated clarification
  • Listens actively and lets others finish before responding
  • Gives feedback that is specific and actionable
  • Adjusts their communication style for different audiences
  • Responds to messages and requests in a timely way
  • +1 more
Columns: Rarely · Sometimes · Usually · Almost Always
Q04
Opinion ScaleRequired

Overall, how effective is this person's communication in their current role?

Scale: 0 – 10
Min:Not at all effectiveMax:Extremely effective
Q05
Best–Worst Trade-off (MaxDiff)Required

Which communication skills would be most valuable for this person to develop further?

  • Active listening
  • Clarity and conciseness
  • Public speaking and presentations
  • Written communication (email, docs)
  • Giving constructive feedback
  • Receiving feedback openly
  • Adapting message to different audiences
Pick best & worst per setBest:Most important to developWorst:Least important to develop
Q06
Long TextRequired

Describe one specific, recent example (last 60 days) where this person's communication worked well or fell short. Include roughly what was said or written, and what happened as a result.

Q07
AI Interview

Ask the respondent to walk through the specific example they just described in more detail: what exactly was communicated, how the recipient(s) reacted, and what a stronger version of that message would have looked like. Cross-reference their rating-scale answers — if they marked any behavior as 'Rarely,' probe whether that reflects a one-off incident or a consistent pattern and ask for a distinct recent instance. If the respondent struggles to recall specifics, ask them to describe the last team meeting or written update this person led instead.

Q08
Multiple Choice

Would you recommend this person for a role that requires regularly communicating with senior leadership or external clients?

  • Yes, without hesitation
  • Yes, with some coaching first
  • Not yet
  • Unsure / not enough exposure
Q09
Multiple Choice

How long have you worked directly with this person?

  • Less than 6 months
  • 6-12 months
  • 1-2 years
  • More than 2 years
  • Prefer not to say
Q10
Multiple Choice

Which best describes your team or function? (Replace with your organization's actual department list before launching.)

  • Engineering / Product
  • Sales / Business Development
  • Marketing
  • Operations
  • Customer Support
  • People / HR
  • Prefer not to say
Q11
Message

That's everything — thank you for the thoughtful feedback. Responses across all reviewers will be combined into a summarized report to support this person's development, without attributing individual comments to you.

What’s included

  • AI follow-ups

    Adaptive probes on open-ended answers that pull out detail a static form would miss.

  • Attention checks

    Built-in safeguards against rushed answers and low-quality respondents.

  • AI-drafted copy

    Wording, ordering, and branching written by the AI — tuned to your research goal.

  • Auto report

    Themes, quotes, and a plain-English summary write themselves once responses come in.

How it compares

We reviewed the closest templates from other survey tools. Here’s what they do well — and where this template goes further.

Why this template

  • Built specifically for 360-degree feedback: a relationship question captures whether the rater is a manager, peer, or direct report, and reporting can be viewed across all three groups rather than as one generic self- or manager-only assessment.
  • Pairs a behavior-frequency matrix (how often specific communication behaviors occur) with a best-worst (max-diff) skill-priority exercise, so results show both current frequency and where development effort should focus.
  • An AI follow-up interview automatically probes the specific recent example behind the respondent's lowest rating, turning a vague low score into a concrete, coachable story instead of leaving it as an unexplained number.
  • Every response is automatically quality-scored and rolled into an auto-generated report, with transparent prompts showing exactly what the AI asked and why.

SurveySparrow

Communication Skills Assessment Questionnaire Template

A ready-to-use, fielding-ready template for assessing an individual's communication skills, built on SurveySparrow's conversational-form format. It appears designed around fixed rating-style questions rather than a structured multi-rater (manager/peer/direct-report) 360 design, and there's no indication it distinguishes rater relationship or aggregates across perspectives. Good for a quick, single-pass assessment rather than a layered 360 exercise.

What it does well

  • Polished, conversational one-question-at-a-time UI that's easy to customize and brand
  • Ready to deploy immediately without building a survey from scratch
  • Part of a broader survey platform with standard distribution and reporting tools

Where it falls short

  • No adaptive AI follow-up interview to dig into the specific example behind a low rating — responses stay at the rating level
  • No published per-response quality scoring or transparent AI prompt methodology
  • No visible best-worst/max-diff prioritization exercise or explicit 360 (manager/peer/direct-report) structuring

Typeform

Communication Style Survey Form

A clean, fielding-ready form focused on communication style/preferences, likely aimed at self-assessment or team-building rather than 360-style feedback from managers, peers, and direct reports. It's built on Typeform's well-known conversational UX but reads as a static question set rather than one that adapts to a respondent's specific answers. Useful for a lighter-touch style snapshot, not a coaching-grade feedback exercise.

What it does well

  • Highly polished, mobile-friendly conversational form experience
  • Simple to customize question wording and branching logic for basic paths
  • Fast to set up and share as a standalone survey

Where it falls short

  • No adaptive AI interview to surface a concrete recent example behind any rating
  • No behavior-frequency matrix or max-diff skill-priority exercise — appears limited to style/preference questions
  • No automated quality scoring, transparent prompt disclosure, or auto-generated coaching report

Ready to launch?

Open this template in the editor. Every part is yours to change before the first respondent sees it.

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