Q01
Long Text
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Account & Data Deletion Process Experience Survey
Measures user experience, satisfaction, and trust impact across the account and data deletion journey. Designed for product, privacy, and compliance teams seeking actionable feedback to reduce friction and support GDPR/CCPA requirements.
Sample questions
A preview of what’s in the template. Every question is editable before you launch.
20 questions · ~4 min
Q02
Multiple Choice
In the past 12 months, have you tried to delete an account or request deletion of your personal data from any company?
Q03
Multiple Choice
Which method(s) did you use to request account or data deletion? Select all that apply.
Q04
Long Text
How clear were the instructions for deleting your account or data in your most recent attempt?
Q05
Multiple Choice
Which confirmation format would you find most reassuring after a deletion request?
Q06
Long Text
What is your age?
Q07
Long Text
Thank you for completing this survey. Your feedback will help improve account and data deletion processes. Your responses are anonymous and will be reported only in aggregate.
Q08
Multiple Choice
What was the outcome of your most recent deletion request?
Q09
Long Text
How clearly was the timeline for completing your deletion communicated?
Q10
AI Interview
Based on your responses in this survey, please share any additional thoughts or feelings about your account or data deletion experience.
Q11
Multiple Choice
Which of the following best describes your gender?
Q12
Long Text
How long did the process take from your initial request to final confirmation?
Q13
Long Text
How clearly was it communicated which specific data would be deleted versus retained?
Q14
Long Text
In which region do you currently live?
Q15
Multiple Choice
Did you receive confirmation that your account or data were deleted?
Q16
Long Text
How clearly was it communicated how to verify that your data had been deleted?
Q17
Long Text
How would you rate your overall comfort level with managing your digital privacy (e.g., adjusting privacy settings, reviewing data policies)?
Q18
Long Text
Overall, how satisfied were you with the account or data deletion process?
Q19
Long Text
How likely are you to recommend this company's deletion process to someone who needs to delete their data?
Q20
Long Text
How did this deletion experience affect your trust in that company?
What’s included
AI follow-ups
Adaptive probes on open-ended answers that pull out detail a static form would miss.
Attention checks
Built-in safeguards against rushed answers and low-quality respondents.
AI-drafted copy
Wording, ordering, and branching written by the AI — tuned to your research goal.
Auto report
Themes, quotes, and a plain-English summary write themselves once responses come in.
Ready to launch?
Open this template in the editor. Every part is yours to change before the first respondent sees it.